The Agent Blog - Goodlord | Andrea Warmington (5)

Mar 18, 2020

Compliance

Fitness for Human Habitation

Legislation

Your guide to the Homes (Fitness for Human Habitation) Act 2018

The Homes (Fitness for Human Habitation) Act 2018 requires all landlords to ensure that their rental properties are fit for human habitation at the beginning of the tenancy and throughout.

Mar 9, 2020

Business

Acquisitions

Growth

Acquisitions are now a "no brainer" for agencies who want to grow

The lettings market will likely see more consolidation in the coming years, which provides an opportunity for agencies who are looking to grow their managed portfolios.

Mar 2, 2020

Business

Growth

Students

Build-to-rent

Diversifying your agency's service offering could result in exponential growth

“We have something to offer everyone,” says the Head of Lettings for a property management company that manages 1,500 residential properties, 600 student rooms, and 1,000,000 square feet of office space in the UK.

Feb 26, 2020

Customer experience

Landlords

Management fees

How your agency could benefit by offering landlords fully customisable packages

“We can be as flexible as the landlord wants us to be,” says the founder of a Northern lettings agency, where every single management package is fully customisable.

Feb 19, 2020

Customer experience

Landlords

Revenue

Property management

Meet the agency offering renovations alongside property management

Diversifying their service offering has allowed a Shrewsbury-based agency to provide their landlords with more value, while improving its bottom line.

Feb 17, 2020

Compliance

Anti-money laundering

What is customer due diligence and how do you apply it?

Customer due diligence means not only verifying that your customers are who they say they are, but also having an understanding of the purpose and intended nature of their relationship with your business.

Feb 3, 2020

Business

This agency says that 9 out of 10 of its referrals are a guaranteed instruction

A Hertford agency says that 90% of its referrals from its current landlords result in instructions, which make up over half of the agency's new instructions.