Legislation and compliance news and guides for letting agents and estate agents

Keeping the lettings industry up to date with the latest on legislation and compliance in the private rented sector.

25 June 2019

Selective licensing should be retained and a register of landlords created, says review

Selective licensing schemes should be retained but could be improved with introduction of a national register of landlords, along with a number of other recommendations from an independent review of the schemes' effectiveness.

17 June 2019

Your complete guide to the English Tenant Fees Ban

Your guide to the English Tenant Fees Act and what letting agents and landlords need to be know about how it affects rent, tenancy and holding deposits, default payments and payments for assignment, novation or variation of a tenancy and early termination of a tenancy.

12 June 2019

How do deposit replacement schemes work?

Deposit replacement schemes are becoming increasingly popular - but how do they actually work? We've put together a guide to the pros and cons of deposit replacement schemes for tenants, landlords and letting agents. 

10 June 2019

How to stay compliant in lettings: Advice from a leading agency trainer

Letting agents who try to cut corners to save money in the face of increasing lettings legislation risk “getting into more trouble than they would have done before these changes,” says former ARLA Propertymark President Frances Burkinshaw.

3 June 2019

Retaining and returning holding deposits under the Tenant Fees Act

The Tenant Fees Act introduced strict rules around when letting agents and landlords can retain a holding deposit and when they should return it, emphasising the importance of knowing your referencing criteria well - and pre-qualifying all of your applicants.

Why new legislation has helped this agency win new landlords

Landlords should be reviewing the services offered by their current agents in light of the changing legislation, says the director of a specialist letting agency, who has seen legislation drive an increase in landlords.

29 May 2019

How are your existing tenancies affected by the Tenant Fee Ban?

The Tenant Fees Act becomes law on 1st June 2019 and will apply to all assured shorthold tenancies agreed from this date. But what does this mean for your existing tenancy agreements?

22 May 2019

Expansion through acquisition is "worth the risk" for agencies who want to grow

Purchasing another agency is a complicated process, but can help you achieve growth much quicker if managed well, says a Joint Venture partner at a student accommodation provider that's expanded nationwide.

13 May 2019

10 things agents should know about disclosing referral fees and commissions

Estate and letting agents must comply with consumer protection law when dealing with landlords and tenants, which includes disclosing all the fees they charge landlords, all the costs associated with letting a property for tenants, as well as any commissions from referrals. 

2 May 2019

Updated: Q&A on the Tenant Fee Ban with ARLA CEO David Cox

David Cox provides detailed answers to questions from letting agents from around the country about the Tenant Fee Ban.

Selective licensing should be retained and a register of landlords created, says review

Posted by Andrea Warmington on 25 June 2019

Selective licensing should be retained and a national register of landlords created, recommended an independent review on the use and effectiveness of selective licensing commissioned by the Ministry of Housing, Communities and Local Government.

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Topics: Compliance

Your complete guide to the English Tenant Fees Ban

Posted by The Goodlord team on 17 June 2019

The Tenant Fees Act officially came into effect in England on 1st June 2019. Here's your guide to the new legislation and its application. For more information, please refer to the official guidance at gov.uk

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Topics: Compliance

How do deposit replacement schemes work?

Posted by Oli Sherlock on 12 June 2019

Deposit replacement schemes are becoming increasingly popular with both letting agents, landlords and tenants alike - but how do they actually work? In a nutshell, deposit replacement schemes are services taken out by either tenants or letting agents to provide protection to the landlord against any potential breaches of the tenancy agreement. In most cases the tenant pays a non-refundable fee instead of a traditional deposit of five or six weeks’ rent.

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Topics: Compliance

How to stay compliant in lettings: Advice from a leading agency trainer

Posted by Andrea Warmington on 10 June 2019

“Don’t cut corners because you’re worried about losing income,” says a leading compliance trainer for letting agents. “I fear that many agents might try to cut corners because they can’t charge tenants a fee for certain services anymore,” says Frances Burkinshaw, former ARLA Propertymark President and letting agent with almost five decades’ experience in the industry who now works as an independent compliance trainer. Burkinshaw says agents who try to cut corners risk “getting into more trouble than they would have done before these changes”.

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Topics: Compliance

Retaining and returning holding deposits under the Tenant Fees Act

Posted by Andrea Warmington on 03 June 2019

Do you know what your referencing provider is asking your applicants? You should, because how well you know your referencing criteria could have a major impact on whether or not you can legally retain a holding deposit, since the Tenant Fees Act came into effect on 1 June 2019, introducing strict rules around returning or retaining holding deposits. 

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Topics: Compliance

Why new legislation has helped this agency win new landlords

Posted by Andrea Warmington on 01 June 2019

The raft of legislation changes impacting the lettings industry this year - from the now-compulsory Client Money Protection and redress schemes to the Tenant Fees Act which came into effect on 1st June - will be an opportunity for letting agents offering high levels of customer service to attract new landlords, says the director of a specialist letting agency in Southwest England.

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Topics: Customer experience, Compliance

How are your existing tenancies affected by the Tenant Fee Ban?

Posted by Andrea Warmington on 29 May 2019

“The law is not retrospective,” noted ARLA CEO David Cox in a Goodlord webinar. This means the ban won’t apply to tenancies that were already in place on 1st June 2019 until they are renewed and become a new fixed term agreement. 

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Topics: Compliance

Expansion through acquisition is "worth the risk" for agencies who want to grow

Posted by Andrea Warmington on 22 May 2019

“Purchasing another company is a lot of risk, effort and full of complications,” says Elinor O'Neill. “But it can also bring massive reward and help you grow much quicker than what you would have done organically if the acquisition is managed well.” O'Neill is a Joint Venture Partner at loc8me, a student accommodation provider. The company has expanded rapidly throughout the country since it was founded by Raffaele Russo in Loughborough a decade ago, driven by its founder’s desire to bring loc8me’s vision for contemporary student accommodation to every university city in the country.

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Topics: Compliance

10 things agents should know about disclosing referral fees and commissions

Posted by Andrea Warmington on 13 May 2019

What do you have to disclose to your landlords and tenants when it comes to your charges and any commissions you earn from referrals? In a word, everything. Letting agents are legally obligated to comply with consumer protection law when dealing with landlords and tenants, which includes disclosing all the fees they charge landlords, all the costs associated with letting a property for tenants. We’ve put together a quick guide your obligations - check out gov.uk for more detailed information on complying with the law or refer to an industry organisation such as ARLA Propertymark for legal advice. 

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Topics: Compliance

Updated: Q&A on the Tenant Fee Ban with ARLA CEO David Cox

Posted by The Goodlord team on 02 May 2019

ARLA CEO David Cox joined Goodlord for a webinar on the Tenant Fee Ban, where he answered the questions of letting agents from around the country. 

Click on a question below to jump to the answer:

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Topics: Compliance

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