Legislation and compliance news and guides for letting agents and estate agents

Keeping the lettings industry up to date with the latest on legislation and compliance in the private rented sector.

Why new legislation has helped this agency win new landlords

Landlords should be reviewing the services offered by their current agents in light of the changing legislation, says the director of a specialist letting agency, who has seen legislation drive an increase in landlords.

29 May 2019

How are your existing tenancies affected by the Tenant Fee Ban?

The Tenant Fees Act becomes law on 1st June 2019 and will apply to all assured shorthold tenancies agreed from this date. But what does this mean for your existing tenancy agreements?

22 May 2019

Expansion through acquisition is "worth the risk" for agencies who want to grow

Purchasing another agency is a complicated process, but can help you achieve growth much quicker if managed well, says a Joint Venture partner at a student accommodation provider that's expanded nationwide.

13 May 2019

10 things agents should know about disclosing referral fees and commissions

Estate and letting agents must comply with consumer protection law when dealing with landlords and tenants, which includes disclosing all the fees they charge landlords, all the costs associated with letting a property for tenants, as well as any commissions from referrals. 

2 May 2019

Updated: Q&A on the Tenant Fee Ban with ARLA CEO David Cox

David Cox provides detailed answers to questions from letting agents from around the country about the Tenant Fee Ban.

2 May 2019

“There are no loopholes,” says ARLA CEO David Cox on the Tenant Fees Act

The ARLA CEO has reiterated the severe penalties that letting agents will face if they are found to have breached the new legislation from 1st June.

1 May 2019

WEBINAR: The Tenant Fee Ban - one month to go

This morning we hosted the third in a series of webinars with ARLA CEO David Cox, focusing on the impact of the Tenant Fee Ban.

23 April 2019

Full implications of the Tenant Fee Ban still unknown, making adaptability crucial

“You need to be able to adapt very quickly to changing market conditions,” says one lettings director, whose agency is exploring new avenues to help them overcome the Tenant Fee Ban.

Tenant Fee Ban: Tenants could pay up to 50% less to move, increasing demand for lettings

The ban on tenant fees, coupled with the popularity of deposit replacement schemes, means it could cost renters much less to move home when the Tenant Fees Act comes into effect, and potentially increase the demand for lettings.

10 April 2019

Knowledge will be key to surviving Tenant Fee Ban, says ARLA Regional Representative

Letting agents need to ensure they have a thorough knowledge of legislation in order to provide landlords and tenants with correct and comprehensive advice.

Why new legislation has helped this agency win new landlords

Posted by Andrea Warmington on 01 June 2019

The raft of legislation changes impacting the lettings industry this year - from the now-compulsory Client Money Protection and redress schemes to the Tenant Fees Act which came into effect on 1st June - will be an opportunity for letting agents offering high levels of customer service to attract new landlords, says the director of a specialist letting agency in Southwest England.

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Topics: Customer experience, Compliance

How are your existing tenancies affected by the Tenant Fee Ban?

Posted by Andrea Warmington on 29 May 2019

“The law is not retrospective,” noted ARLA CEO David Cox in a Goodlord webinar. This means the ban won’t apply to tenancies that were already in place on 1st June 2019 until they are renewed and become a new fixed term agreement. 

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Topics: Compliance

Expansion through acquisition is "worth the risk" for agencies who want to grow

Posted by Andrea Warmington on 22 May 2019

“Purchasing another company is a lot of risk, effort and full of complications,” says Elinor O'Neill. “But it can also bring massive reward and help you grow much quicker than what you would have done organically if the acquisition is managed well.” O'Neill is a Joint Venture Partner at loc8me, a student accommodation provider. The company has expanded rapidly throughout the country since it was founded by Raffaele Russo in Loughborough a decade ago, driven by its founder’s desire to bring loc8me’s vision for contemporary student accommodation to every university city in the country.

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Topics: Compliance

10 things agents should know about disclosing referral fees and commissions

Posted by Andrea Warmington on 13 May 2019

What do you have to disclose to your landlords and tenants when it comes to your charges and any commissions you earn from referrals? In a word, everything. Letting agents are legally obligated to comply with consumer protection law when dealing with landlords and tenants, which includes disclosing all the fees they charge landlords, all the costs associated with letting a property for tenants. We’ve put together a quick guide your obligations - check out gov.uk for more detailed information on complying with the law or refer to an industry organisation such as ARLA Propertymark for legal advice. 

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Topics: Compliance

Updated: Q&A on the Tenant Fee Ban with ARLA CEO David Cox

Posted by The Goodlord team on 02 May 2019

ARLA CEO David Cox joined Goodlord for a webinar on the Tenant Fee Ban, where he answered the questions of letting agents from around the country. 

Click on a question below to jump to the answer:

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Topics: Compliance

“There are no loopholes,” says ARLA CEO David Cox on the Tenant Fees Act

Posted by The Goodlord team on 02 May 2019

“If you’re trying to find ways around the ban, I can assure you that there are no loopholes,” said ARLA CEO David Cox on the Tenant Fees Act.   

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Topics: Compliance

WEBINAR: The Tenant Fee Ban - one month to go

Posted by The Goodlord team on 01 May 2019

ARLA CEO David Cox answers questions about the Tenant Fees Act, coming into effect on 1st of June, in a Goodlord webinar. Hundreds of questions were submitted by letting agents from throughout the UK.

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Topics: Compliance

Full implications of the Tenant Fee Ban still unknown, making adaptability crucial

Posted by Andrea Warmington on 23 April 2019

“The Tenant Fee ban is a once-in-a-career legislation change and I think it’s going to be adapt or die,” says one lettings director.  “We still don’t know what the full implications of it will be.”

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Topics: Compliance

Tenant Fee Ban: Tenants could pay up to 50% less to move, increasing demand for lettings

Posted by The Goodlord team on 10 April 2019

Demand for lettings could increase following the introduction of the Tenant Fee Ban on 1st June, due to a significant decrease in the costs of moving for renters.

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Topics: Customer experience, Compliance, Data

Knowledge will be key to surviving Tenant Fee Ban, says ARLA Regional Representative

Posted by Andrea Warmington on 10 April 2019

“Knowledge is what's going to get people through the Tenant Fee Ban,” says ARLA’s Regional Representative in Kent.

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Topics: Compliance

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