Increase in lettings legislation could help agents to win more instructions
Landlords will need more advice and support from letting agents in order to navigate the increasing compliance required to rent out a property.
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Landlords will need more advice and support from letting agents in order to navigate the increasing compliance required to rent out a property.
Successful letting agencies are those that are constantly analysing and improving their processes and could help agencies to create higher-value tenancies and grow their managed portfolios.
Generating positive online reviews and solid ratings is essential for agencies who want to acquire new business in the digital age.
The lettings industry is going through a period of immense change. With competition increasing for a smaller pool of landlords and the tenant fee ban poised to put pressure on existing business models, agents will need to take new approaches to survive and thrive.
The property industry is going in two different directions, so agencies need to choose which path they’re going to take - and fast - said the founder of a Nottingham-based estate and letting agency.
Lettings agencies should look to the concept of "customer success" to provide both their tenants and landlords with a truly valuable - and memorable - experience, that results in good reviews and referrals.