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May 1 2026 - Renters' Right Act Commencement Day

You have 0 days to:

Serve any final Section 21 notices

Stop accepting above-asking rent offers

Prepare for the rental bidding ban

Remove “No DSS” from adverts

Remove “No Children” from listings

Show one clear rent price

Stop using fixed-term agreements

Switch to periodic tenancy templates

Check which tenancies go periodic

Stop taking rent before signing

Take no more than one month’s rent

Move all evictions to Section 8

Train staff on new notice rules

Create Section 13 process flow

Add two months to rent reviews

File court claims for Section 21s

Update landlord move-in grounds

Update landlord selling grounds

Send the RRA Information Sheet

Create written terms where missing

Update How to Rent processes

Review tenant screening questions

Update pet request processes

Stop backdating rent increases

Discuss rent protection backbooks

Act now before it is too late...

Aug 9, 2021
Customer experience
Energy efficiency
Sales
Landlords
Buy-to-let
How to show your landlords that buy-to-let is still a good investment

With stock levels low for many, it's vital you're able to advise your landlords on why the property market is still a good investment. Build a stronger talk track with these five things you need to know about buy-to-let trends, opportunities, and shifting priorities.

May 4, 2021
Customer experience
Marketing
Landlords
Referrals
Technology
Recognition, referrals, repeat: A winning strategy for attracting new landlords

Zest Sales and Lettings stands out in the Bath region for its customer service, as demonstrated through the various awards that it's won. However, it's recognition from its landlords that leads to recommendations in the long term, to help it continue attracting customers, even during uncertain times.

Feb 1, 2021
Customer experience
Landlords
How you can help your landlords navigate new and changing legislation

Legislation is now one of the key drivers for landlords choosing to take up a letting agent's services. Showing how much you can do for landlords in this area could be the difference between bringing them on as let-only or fully managed, say agents in an extract from Goodlord's e-book "How to win new landlords in a challenging environment".

Sep 23, 2020
Customer experience
Landlords
Meet the agent who says being a landlord gives him an edge

What’s the best way for an agent to understand the concerns of a landlord? This agent has inside knowledge of the obstacles and opportunities that landlords face in the lettings industry, having first built his own property portfolio.

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