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Oct 28, 2020
Business
Technology
How to manage the fast-track to digital lettings

This traditional agency made the decision to jump-start the digitisation of its systems in March - but had to get the business and its customers up to speed more quickly than anticipated when lockdown hit.

Sep 7, 2020
Customer experience
Business
Technology
Four ways to strike the right balance in an evolving lettings landscape

Should estate and letting agents have to make a choice between the best ways to meet their customer’s expectations? Or can a balance be found, taking into account the best of both worlds? This agency shares four areas where it’s found the sweet spot.

Jan 13, 2020
Customer experience
Technology
Property management
4 ways agencies can improve their property management processes

The Director of Lettings and Sales at one of London's oldest agencies shares why property management has been one of its keys to success and four ways to improve your processes when it comes to looking after your clients' biggest assets.

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