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May 1 2026 - Renters' Rights Act Commencement Day

You have 0 days to:

Serve any final Section 21 notices

Stop accepting above-asking rent offers

Prepare for the rental bidding ban

Remove “No DSS” from adverts

Remove “No Children” from listings

Show one clear rent price

Stop using fixed-term agreements

Switch to periodic tenancy templates

Check which tenancies go periodic

Stop taking rent before signing

Take no more than one month’s rent

Move all evictions to Section 8

Train staff on new notice rules

Create Section 13 process flow

Add two months to rent reviews

File court claims for Section 21s

Update landlord move-in grounds

Update landlord selling grounds

Send the RRA Information Sheet

Create written terms where missing

Update How to Rent processes

Review tenant screening questions

Update pet request processes

Stop backdating rent increases

Discuss rent protection backbooks

Act now before it is too late...

Act now!
Aug 31, 2021
Business
Technology
Viewings
6 ways to take your virtual viewings to the next level

Virtual viewings gathered pace during the pandemic and they're showing no signs of slowing down. Here are six ways to get the most from your virtual viewings and secure more tenants with less work.

May 25, 2021
Customer experience
Business
Technology
Viewings
RentTech
Technology in lettings is the only way to go, says this agency

Technology in lettings is becoming more of a necessity, but how can you pinpoint where to focus your efforts so you can offer your landlords and tenants a personalised customer service? Estate and letting agency Bonners & Babingtons has some tips.

May 4, 2021
Customer experience
Marketing
Landlords
Referrals
Technology
Recognition, referrals, repeat: A winning strategy for attracting new landlords

Zest Sales and Lettings stands out in the Bath region for its customer service, as demonstrated through the various awards that it's won. However, it's recognition from its landlords that leads to recommendations in the long term, to help it continue attracting customers, even during uncertain times.

Nov 18, 2020
Marketing
Business
Technology
Recruitment & retention
4 ways to bring value to your agency through reinvestment

Sussex-based estate and lettings agency, Michael Jones, is always looking at ways to reinvest in its own business, and others, to grow and boost its activities. Here are four areas where it’s seen success.

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