8 June 2021

Five steps to select the most suitable tenants before referencing [+ free referencing checklist]

Letting agency Property Shop Yorkshire goes through an extensive pre-qualification process with its applicants, taking care to find tenants that are suitable for its landlords' properties well before referencing starts.

7 June 2021

Deadline approaching for agencies subject to anti-money laundering legislation

Lettings businesses that are subject to money laundering legislation need to register with HMRC by 10 June, or risk a penalty, in addition to carrying out a risk assessment and customer due diligence to be compliant with The Money Laundering and Terrorist Financing (Amendment) Regulations 2019.

7 June 2021

Vouch launches Home Move Assistant to create new revenue streams for agents

Referencing company Vouch, which joined the Goodlord family under the umbrella of the Goodlord Group in 2020, has launched "Home Move Assistant", a new portal to help letting agents boost their revenue streams with commission-based services for tenants.

3 June 2021

Voids tumble as ‘summer of lettings’ swings into gear - Goodlord Rental Index

Voids are tumbling across the country and rents continue to be more resilient than predicted, shows the latest Goodlord Rental Index.

1 June 2021

How three agencies have adapted to trends in student lettings

Student lettings follow a different path to traditional lettings in the private rental sector, with a - normally predictable - seasonal ebb and flow in demand. Dafydd Hardy, Zest Sales & Lettings, and College & County share three ways that they've adapted their agencies' approaches to the student market.

1 June 2021

Notice periods for less than four months' arrears reduced to two months from 1 August 2021

From 1 August 2021, the notice period for cases where there are less than 4 months of unpaid rent, reduced to 2 months’ notice. Notice periods for the most serious cases are lower, with most requiring 2 or 4 weeks’ notice.

26 May 2021

Remote working 2.0: Moving to a hybrid model in letting agencies

Many estate and letting agencies had to move to a remote-working model during Covid-19. As offices open up, how can agencies learn from this experience to become even more productive? This extract from our latest e-book, How to maximise your agency's potential, has the answer.

25 May 2021

Technology in lettings is the only way to go, says this agency

Technology in lettings is becoming more of a necessity, but how can you pinpoint where to focus your efforts so you can offer your landlords and tenants a personalised customer service? Estate and letting agency Bonners & Babingtons has some tips.

24 May 2021

Sean Hooker: How mediation can help resolve a pending eviction crisis

Increasing rent arrears and a long backlog at the courts means mediation will become an increasingly important tool for letting agents, landlords, and tenants alike, says Sean Hooker, Head of Redress at the Property Redress Scheme.

24 May 2021

The Covid-19 legislation deadlines that letting agents need to know in England, Scotland, and Wales

England, Scotland, and Wales each enacted legislation during Covid-19 to protect landlords and tenants, much of which is soon coming to an end - including the stamp duty holiday, evictions ban, and six-month notice periods. Here are the key dates that estate and letting agents and landlords need to know to stay compliant.

Five steps to select the most suitable tenants before referencing [+ free referencing checklist]

Posted by Suzy Lycett on 08 June 2021

"Our referencing model is a bit different to other agents. We spend a lot of time pre-vetting people," says Ryan Melles, Owner of The Property Shop Yorkshire, an agency focused solely on lettings and property management in Bridlington on the East coast of Yorkshire.

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Topics: Customer experience

Deadline approaching for agencies subject to anti-money laundering legislation

Posted by Andrea Warmington on 07 June 2021

Estate and letting agents who receive rent payments equivalent to €10,000 or more per month for a property have been subject to anti-money laundering legislation - the Fifth Money Laundering Directive which falls under The Money Laundering and Terrorist Financing (Amendment) Regulations 2019 - since 10January 2020. To remain compliant, agencies that fall into this category must also register with HMRC by 10 June 2021.

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Topics: Compliance

Vouch launches Home Move Assistant to create new revenue streams for agents

Posted by The Goodlord team on 07 June 2021

Referencing service provider and part of the Goodlord Group Vouch has launched “Home Move Assistant”, a portal designed to create improved commission-based revenue streams for letting agents and ease the transition of home services for tenants.

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Topics: Goodlord Group

Voids tumble as ‘summer of lettings’ swings into gear - Goodlord Rental Index

Posted by The Goodlord team on 03 June 2021

The rental market roared back to life in May after a steady start to 2021, with void periods diminishing across the country, according to the latest Goodlord Rental Index. Despite the sales market taking centre stage following the stamp duty-induced frenzy, the increasingly strong performance for lettings is set to dominate the narrative this summer. Across the country, voids are tumbling and rents continue to be more resilient than predicted. 

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Topics: Data

How three agencies have adapted to trends in student lettings

Posted by Suzy Lycett on 01 June 2021

Recent months have been topsy-turvy for everyone, not least for students. The student lettings market, normally so predictable in its patterns, has been thrown off kilter. Here's how this has affected lettings agencies Dafydd Hardy, Zest Sales & Lettings, and College & County - and what they've learned about the student market.

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Topics: Customer experience

Notice periods for less than four months' arrears reduced to two months from 1 August 2021

Posted by Suzy Lycett on 01 June 2021

After nearly 14 months of extended notice periods, the notice that landlords will have to give to their tenants will drop to four months from 1 June in England. This is the first step towards notice periods dropping to pre-pandemic standards, expected by 1 October 2021. The evictions ban in England also came to an end on 31 May, meaning that bailiffs can re-start the enforcement of possession warrants.

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Topics: Compliance

Remote working 2.0: Moving to a hybrid model in letting agencies

Posted by Suzy Lycett on 26 May 2021

"I think that our productivity has actually gone up," says Matthew Wilkinson on his agency's move to remote working. "If you are having to progress a deal or deal with a property management issue, there are fewer distractions without the office phone ringing all the time."

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Topics: Business

Technology in lettings is the only way to go, says this agency

Posted by Suzy Lycett on 25 May 2021

"Technology in lettings processes will start to become a necessity, especially when you have such quick turnarounds, from offering a property to move in," says Robbie Hearn, Lettings Manager at Bonners & Babingtons. "Digital signing, for example, is going to be a must."

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Topics: Customer experience

Sean Hooker: How mediation can help resolve a pending eviction crisis

Posted by Sean Hooker on 24 May 2021

The current pandemic has been an unprecedented period in our country’s history and everyone has faced hardship and sacrifice in their daily lives and many face an uncertain future without security and in fear. Whilst every sector faces challenges, the private rented sector is one that is particularly vulnerable at the moment. The number of people who rely on renting privately is around 23% of the population - not just single people and students, but hardworking families up and down the country.

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Topics: Business

The Covid-19 legislation deadlines that letting agents need to know in England, Scotland, and Wales

Posted by Suzy Lycett on 24 May 2021

Much of the new legislation relevant to the rental and property sector that was set out during the pandemic will end in the coming months. Here's a breakdown of the key legislative dates that estate and letting agents need to know in England, Scotland and Wales.

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Topics: Compliance

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