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Jun 1, 2021
Customer experience
Business
Students
How three agencies have adapted to trends in student lettings

Student lettings follow a different path to traditional lettings in the private rental sector, with a - normally predictable - seasonal ebb and flow in demand. Dafydd Hardy, Zest Sales & Lettings, and College & County share three ways that they've adapted their agencies' approaches to the student market.

May 26, 2021
Business
Hybrid work
Recruitment & retention
Remote working
Remote working 2.0: Moving to a hybrid model in letting agencies

Many estate and letting agencies had to move to a remote-working model during Covid-19. As offices open up, how can agencies learn from this experience to become even more productive? This extract from our latest e-book, How to maximise your agency's potential, has the answer.

May 25, 2021
Customer experience
Business
Technology
Viewings
RentTech
Technology in lettings is the only way to go, says this agency

Technology in lettings is becoming more of a necessity, but how can you pinpoint where to focus your efforts so you can offer your landlords and tenants a personalised customer service? Estate and letting agency Bonners & Babingtons has some tips.

Mediation will be crucial to keep tenants in their homes
May 24, 2021
Business
Rents
Deposits
Furlough
Mediation
Sean Hooker: How mediation can help resolve a pending eviction crisis

Increasing rent arrears and a long backlog at the courts means mediation will become an increasingly important tool for letting agents, landlords, and tenants alike, says Sean Hooker, Head of Redress at the Property Redress Scheme.

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