The Agent Blog - Goodlord (76)

May 26, 2021

Business

Hybrid work

Recruitment & retention

Remote working

Remote working 2.0: Moving to a hybrid model in letting agencies

Many estate and letting agencies had to move to a remote-working model during Covid-19. As offices open up, how can agencies learn from this experience to become even more productive? This extract from our latest e-book, How to maximise your agency's potential, has the answer.

May 25, 2021

Customer experience

Business

Technology

Viewings

RentTech

Technology in lettings is the only way to go, says this agency

Technology in lettings is becoming more of a necessity, but how can you pinpoint where to focus your efforts so you can offer your landlords and tenants a personalised customer service? Estate and letting agency Bonners & Babingtons has some tips.

Mediation will be crucial to keep tenants in their homes

May 24, 2021

Business

Rents

Deposits

Furlough

Mediation

Sean Hooker: How mediation can help resolve a pending eviction crisis

Increasing rent arrears and a long backlog at the courts means mediation will become an increasingly important tool for letting agents, landlords, and tenants alike, says Sean Hooker, Head of Redress at the Property Redress Scheme.

May 24, 2021

Compliance

Covid-19

Stamp duty

Possessions

The Covid-19 legislation deadlines that letting agents need to know in England, Scotland, and Wales

England, Scotland, and Wales each enacted legislation during Covid-19 to protect landlords and tenants, much of which is soon coming to an end - including the stamp duty holiday, evictions ban, and six-month notice periods. Here are the key dates that estate and letting agents and landlords need to know to stay compliant.

May 21, 2021

Business

Cybersecurity

Open banking

How to stay safe with cyber security in lettings [+ open banking fact sheet]

Cyber crime is reportedly on the rise and letting agents need to be aware of what measures they can take to keep any personal or sensitive data that they hold as safe as possible. Extra processes and online solutions, such as open banking, can help to add an extra layer of security.

May 20, 2021

Compliance

Rent Protection

Insurance

Big lettings industry updates and a protracted claims process - Your insurance market snapshot [+ video]

Lee Redfearn, Insurance Development Manager at Goodlord, shares how and why the insurance claims process has increased in recent times, plus some updates on the latest lettings legislation and how this is affecting the insurance landscape.

May 19, 2021

Business

Recruitment & retention

Time saving

5 steps to unlocking your agency's agile potential

Is your agency ready to use agility to reach its potential? Here's an extract from our latest e-book, How to maximise your agency's potential, with the five trademarks that agile businesses display, as outlined by McKinsey.

May 19, 2021

Goodlord Group

Paymentshield and Goodlord sign a five year partnership

Goodlord sets its sights on becoming UK’s biggest referencing business with a new five year partnership with General Insurance provider Paymentshield.

May 18, 2021

Customer experience

Sales

Landlords

Bring extra value to property investors and see the instructions roll in, says this agency

Knowing your target audience is key - that's marketing 101. Using that information to offer customers the right value at the right time is where many businesses slip up - but not estate agency Nock Deighton. Here's how it saw an opportunity with property investors and turned it into a success.