The Agent Blog - Goodlord

Jun 29, 2020

Business

Training

Networking

How letting agents can collaborate to "grow and grow together"

Chelmsford-based estate agency Charles David Casson plans to establish an agency network to share resources and expertise, and encourage collaboration in lettings - so the industry can survive and grow.

Jun 17, 2020

Customer experience

Covid-19

Business

Why agencies should rethink their service offering after the pandemic

Customers needs and expectations will likely be altered forever by the pandemic. Here are a few ways agencies could rethink their service offering to make sure they're meeting the needs of their landlords and tenants in the post-lockdown period.

Jun 10, 2020

Covid-19

Business

4 scenarios for the future and why your agency should plan for all of them

In a highly uncertain environment, agencies will need to think differently about the future and plan for different scenarios. Goodlord lays out four versions of the future of the lettings industry.

How to get to know your customer better and boost your agency's marketing success

Jun 4, 2020

Customer experience

Marketing

Business

How to get to know your customer better and boost your agency's marketing success

Boost your agency's marketing with buyer personas, content, and a more flexible approach, and start winning more business.

Jun 1, 2020

Business

Contingency planning and “steep learning curves” part of this agency’s pandemic response

Contingency planning has meant a smooth transition to home work for this agency - and a culture of training has helped it adapt to respond to the needs of its tenants and landlords.

May 27, 2020

Business

“The lettings market hasn’t gone away,” says this agency

This Teesside-based agency has a positive outlook on the future of the lettings industry - and how it will emerge in a good position on the other side of the pandemic.

May 13, 2020

Covid-19

Business

How to carry out a Covid-19 risk assessment on your workplace

All employers will need to carry out a risk assessment before reopening their offices to ensure that their employees can work safely during coronavirus.

May 7, 2020

Covid-19

Business

Peter Knight

Curving towards acceptance: Peter Knight on timing your future plans right

The shock that letting agencies have experienced due to the pandemic can be likened to the Kübler-Ross stages of grief - an analogy that can help your agency understand how to better adapt for the future.

May 6, 2020

Covid-19

Business

New loan scheme to help small businesses 'bounce back' from the pandemic

Small to medium-sized businesses - including many letting agencies - will be eligible to borrow between £2,000 to £50,000 under the government's Bounce Back Loan scheme.