How this agency charges management fees of almost 20% while others are dropping their fees
Landlords are opting to pay 18% of their rental income for a Surrey agency's comprehensive, top-tier management service.
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May 1 2026 - Renters' Right Act Commencement Day
You have 0 days to:
Serve any final Section 21 notices
Stop accepting above-asking rent offers
Prepare for the rental bidding ban
Remove “No DSS” from adverts
Remove “No Children” from listings
Show one clear rent price
Stop using fixed-term agreements
Switch to periodic tenancy templates
Check which tenancies go periodic
Stop taking rent before signing
Take no more than one month’s rent
Move all evictions to Section 8
Train staff on new notice rules
Create Section 13 process flow
Add two months to rent reviews
File court claims for Section 21s
Update landlord move-in grounds
Update landlord selling grounds
Send the RRA Information Sheet
Create written terms where missing
Update How to Rent processes
Review tenant screening questions
Update pet request processes
Stop backdating rent increases
Discuss rent protection backbooks
Act now before it is too late...
Landlords are opting to pay 18% of their rental income for a Surrey agency's comprehensive, top-tier management service.
Estate and letting agents must comply with consumer protection law when dealing with landlords and tenants, which includes disclosing all the fees they charge landlords, all the costs associated with letting a property for tenants, as well as any commissions from referrals.
How did one lettings and property management agency in the North increase their management fees with almost no objections from their landlords? By offering them even more value for money.
David Cox emphasised the extent of the penalties for not complying with the new legislation at our webinar on the Tenant Fee Ban.
A different approach to charging management fees is one reason why Settio Property Experience seeks out tenants who will stay for the long term.
Being able to clearly demonstrate to landlords the value of your service could be the key to charging your full management fees every time.