The Agent Blog - Goodlord

Aug 11, 2021

Customer experience

Covid-19

Rents

Tenants

The furlough scheme is nearly over and rent arrears are high - what now for your tenants?

The Coronavirus Job Retention Scheme has started to wind down - so what levels of arrears will this leave in the aftermath and what financial support is still available for your agency's and landlord's tenants in England, Scotland and Wales?

Jul 21, 2021

Customer experience

Tenants

Open banking

Property management

Why your relationship with tenants could be the key to attracting more landlords

Landlords want to know that they're working with the best estate and letting agents to help them deal with renting their property and looking after their tenants - so make your agency stand out in the market by boosting your standing with tenants through good property management.

Jun 9, 2021

Tenants

Referencing

Viewings

Five steps to select the most suitable tenants before referencing

Letting agency Property Shop Yorkshire undergo an extensive pre-qualification process to find tenants suitable for their landlords' properties before referencing starts.

Apr 21, 2021

Marketing

Tenants

Letting agents

6 tips for targeting Generation Z renters

How should your agency target the next generation of renters? That's the question that Tara Sparrow, Sales Director at Reapit, answers, with her six top tips.

Mar 15, 2021

Business

Tenants

Insurance

Why agencies who don't offer tenants' insurance could be missing out on a valuable opportunity

Offering your tenants contents and liability insurance is an easy way to improve your bottom line and provide your tenants with more protection.

Feb 17, 2021

Customer experience

Tenants

Referencing

Pets

4 ways to help your landlords find the best tenants in the current lettings market

Tenant housing priorities have shifted as a result of Covid-19 - though demand is still high - which means that letting agents who rethink the way they position their properties could help their landlords find and retain the best tenants in the current market.

Sep 28, 2020

Customer experience

Covid-19

Tenants

Letting agents

Why it pays to show understanding and adaptability in lettings

This agency took an understanding and flexible approach to tenants struggling to pay rent during the pandemic - and has since been rewarded with a nil eviction rate and strong demand.

Jul 8, 2020

Customer experience

Tenants

Build-to-rent

More tenants will choose build-to-rent as sector matures

Build-to-rent is the sector is geared towards offering tenants a lifestyle, rather than just a home, according to a lettings manager who specialises in BTR properties for CBRE.

May 3, 2020

Customer experience

Landlords

Tenants

Letting agents

Understanding and flexibility are key to navigating a crisis for this agency

Understanding of how the coronavirus (COVID-19) pandemic is affecting tenants and landlords is key to navigating these uncertain times, says the director of this agency.