The Agent Blog - Goodlord

Apr 22, 2020

Covid-19

Affordability

Tenants

Mediation

Managing missed rent and payment plans with free templates

The cost of living crisis could affect the ability of some tenants to pay their rent. We’ve put together a guide to help you manage this scenario, from assessing your tenants' financial situation to arranging a payment plan, including free templates.

Apr 1, 2020

Customer experience

Tenants

Students

Meet the agency that's challenging the perception of student tenants

Raffaele Russo, the director of loc8me, which specialises in student accommodation, thinks the idea that students don't care about where they live is outdated - in fact, their expectations are higher than ever.

Jan 29, 2020

Customer experience

Landlords

Tenants

Technology

Letting agents

Win new landlords by providing your tenants with a 24/7 service

A Manchester agency is providing its tenants with round-the-clock service and winning new landlords because of it.

Jan 27, 2020

Customer experience

Tenants

Build-to-rent

Build-to-rent is setting the pace in tenant services

Letting agents and landlords will need to keep up with the lifestyle being offered to tenants by new build-to-rent developments in order to stay competitive in the coming decade.

Jan 21, 2020

Customer experience

Tenants

Meet the agency that's transformed its relationship with its tenants

Homes Partnership is building long-term relationships with its tenants.

Nov 29, 2019

Data

Tenants

Brexit

Movement

The areas of London with the biggest drops in EU tenants since 2016

Data compiled by Goodlord has revealed which areas of London have seen the biggest drop in EU citizens taking up tenancies since the 2016 Referendum.

Nov 18, 2019

Customer experience

Business

Rents

Tenants

It’s a “false economy” to achieve maximum rent at the expense of great tenants

“If you get the tenant right, everything else is much easier,” says the Lettings Director of a leading specialist lettings agency.

Nov 1, 2019

Customer experience

Tenants

Build-to-rent

Meet the agency whose mission is to make lettings a “delight”

Tenants keep going back to a premium agency in Birmingham that's dedicated to providing a standout service.

Oct 23, 2019

Customer experience

Landlords

Tenants

Growth

Win more landlords by showing you can find and retain the best tenants

Minimising voidage periods is only one part of the equation. Agencies need to be able to demonstrate to potential landlords their tenants will not only pay their rent on time, but also take care of the landlord's home like their own.