Why long-term tenants are better for landlords - and their property managers
Long term tenants tend to treat properties better, which helps to protect landlords' investments, says the director of a UK-wide property management company.
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Long term tenants tend to treat properties better, which helps to protect landlords' investments, says the director of a UK-wide property management company.
A new generation of digital natives are set to have increasing influence over the lettings landscape - and they will have vastly different expectations of agencies than previous generations.
Every interaction your agency has with a landlord or tenant could be an opportunity to acquire new business, retain an existing client or up-sell additional products and services.
A different approach to charging management fees is one reason why Settio Property Experience seeks out tenants who will stay for the long term.
There’s a potential upside to the Tenant Fee Ban, according to two agencies who’ve decided to get a jump on the ban and stop charging fees early: a bigger, better pool of tenants to choose from, resulting in happier existing landlords - and attracting new ones.
Lettings agencies should look to the concept of "customer success" to provide both their tenants and landlords with a truly valuable - and memorable - experience, that results in good reviews and referrals.
Tenant referencing is inevitable for anyone looking to rent a new home, and typically immediately follows a stressful and frantic period of house hunting.
In spite of being a multi-billion pound industry, the property sector is still dominated by antiquated processes. Filled with unsatisfactory practices for all those involved, dealing with property transactions can be incredibly confusing, especially for both first-time renters and buyers.