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Jan 21, 2019
Customer experience
Business
Tenants
Revenue
70% of tenants would pay more for access to extra services

The number of tenants is growing, representing an opportunity for letting agents to overcome current market challenges by offering revenue-generating products and services to their tenants.

Oct 18, 2018
Customer experience
Business
Landlords
Referrals
Tenants
Why your agency should invest in customer service

Every interaction your agency has with a landlord or tenant could be an opportunity to acquire new business, retain an existing client or up-sell additional products and services.

bigger pool of tenants
Aug 23, 2018
Landlords
Tenants
Legislation
No fees results in a bigger pool of tenants, say two agencies

There’s a potential upside to the Tenant Fee Ban, according to two agencies who’ve decided to get a jump on the ban and stop charging fees early: a bigger, better pool of tenants to choose from, resulting in happier existing landlords - and attracting new ones.

Mar 1, 2018
Tenants
Technology
Engage with today’s tenant and find your customer of tomorrow

In spite of being a multi-billion pound industry, the property sector is still dominated by antiquated processes. Filled with unsatisfactory practices for all those involved, dealing with property transactions can be incredibly confusing, especially for both first-time renters and buyers.

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