Goodlordian stories and insights

Sophie Sherlock works in Goodlord's Tenants' Content and Liability Insurance (TCLI) team as a Development Team Leader. Here she explains what it's like to be a new joiner in the Insurance team. 

Congratulations! You've been invited to interview for a role here at Goodlord. Your interview with us might look a little bit different to interviews you've had with other companies. That's because we split our interviews into two parts - a role-related interview (which is exactly what it sounds like) and a values interview.

There aren't many businesses that would let you interview for a new role dressed as Ali G. But, with Goodlord's yearly Halloween party and his interview for Referencing Team Lead scheduled for the same day, that's exactly what Matt Jeffries did. And not only did he get the role - stepping up into a senior position in the team after only a year as a Referencing Executive with Goodlord - he won the competition for best costume, too.

This year marked the 10th anniversary of the UN General Assembly declaring an annual "Global Day of Parents". Since then, it has been held on 1st June each year to honour parents around the world.

Parenting, often portrayed on social media as an idyllic state of being - beautifully dressed, calm, doting parents, effortlessly juggling work and home, with smiling, cooperative children - is not typically the reality. Well, certainly not in my experience. As the co-parent of three girls and a dog, life is not emotionally or logistically straightforward. 

Pride at Goodlord is always a highlight of our awareness calendar. We aim to be inclusive at all times, but Pride month is a great opportunity to really raise awareness for all Goodlordians on the best ways to promote inclusivity, with this annual celebration of diversity.

As Goodlord grows and new job opportunities crop up, Goodlordians are often given the chance to apply - even if it isn't a directly in line with their current career path. Moving into a new field or developing expertise in a new area is encouraged, to help Goodlordians continue to prosper and thrive at work. Kat Wynne-Ellis, Product Automation Lead, and Ali Venerandi, Head of Payments, share how they changed their career trajectory at Goodlord.

Addressing mental health in a business context can be difficult. It can be a sensitive subject, and yet it's important to discuss so that everyone understands the importance of maintaining mental health and wellbeing, and what tools and support are out there.

"As the management guru Peter Drucker once put it, 'culture eats strategy for breakfast'," says William Reeve. "I happen to believe that the winning breakfast is a combination of great culture and great strategy - but either way, it starts with the culture."

A lot of people lack respect for others' boundaries, primarily because they don't have any for themselves. They may say "it's your job" or "we're paying you to do something". However, I encourage everyone to appreciate boundaries and try to understand what they are, and how they can create a healthy culture. A business will lose people if it doesn't value those boundaries.

Trilly Martin, Hannah Ward, and Ange Bledoun all recently joined Goodlord's Customer Success team. Here's how they've found the experience so far, and the advice they have for aspiring Customer Success Managers looking for their next challenge.