Goodlordian stories and insights

Our careers blog highlights the expertise and experiences of Goodlord's different team members.

2 March 2022

How we developed an industry-leading content marketing programme that's doubled its traffic every year

Andrea Warmington, Senior Content Strategist, is the brains behind Goodlord's evolving content strategy, which grew from a simple blog to a full multimedia content hub with webinars, e-books, reports, downloadable resources, news updates, and much more. Here's how she did it.

8 February 2022

What does five years at Goodlord look like?

Ali Venerandi, Rent Collection Manager, has gone through quite a transition in his five years at Goodlord. This is how he evolved and what he's enjoyed most about his time here so far.

15 December 2021

What are microservices and when should you use them?

Sometimes you hear engineering terms, without fully understanding what they mean in reality. Brian Muyambo, Front End Engineer at Goodlord, had this experience with microservices so he researched more about the topic - and this is what he learned.

23 November 2021

How we stay compliant and assure quality at Goodlord

Kerry Barber, our Head of Compliance, joined Goodlord in 2021 to build up the compliance and quality assurance framework in our fast-growing business. Read on to learn what that means for Goodlordians and our customers.

18 November 2021

How you could make "fast friendships" in Goodlord's Referencing team

Our Referencing team is remote-based and the People team works hard to make sure that everyone feels part of the Goodlord culture, through communicating well and recreating that office feeling - as two Referencing Goodlordians explain.

7 October 2021

How one Goodlordian achieved a "better work-life balance" in sales

A lot of Goodlordians join from across the property industry, bringing invaluable industry expertise to the business - and benefitting from a great work-life balance in return, as Gareth Fitzhugh, Business Development Executive, explains.

20 August 2021

How we successfully set up hybrid working at Goodlord [+ video]

As Covid-19 restrictions on working from home come to an end, we decided to delve into what working at Goodlord should look like in the future - and the hybrid model came out on top. Here's how we successfully set up our hybrid workspace.

11 August 2021

How we monitor and boost Goodlordian engagement and wellbeing by asking the right questions

When Goodlord moved to remote working in 2020, engagement and productivity were front of mind as Goodlord has always had a strong company culture and we didn't want to lose that. Feedback from Goodlordians is the key - and here's how we gather it and use it to make relevant changes.

5 August 2021

Why our Customer Success team feels "valued" and "lucky" to work at Goodlord

Our Customer Success team helps our customers achieve what they set out to achieve with Goodlord's platform and products - which makes their role essential to Goodlord's success too. Here's what it's like for three Goodlordians to work in this team.

16 July 2021

Why you'll "never get bored" as a Support Hero at Goodlord

Have you ever wondered what it's like to work in a support role in a tech company? Here's Lucia Reyes, Senior Customer Support Hero, to answer some questions on what a day looks like for a Goodlord Support Hero.

How we developed an industry-leading content marketing programme that's doubled its traffic every year

Posted by Andrea Warmington on Mar 2, 2022 3:26:57 PM

It started with a blog. That blog, which was updated once a week, along with a single white paper, was the extent of Goodlord's content marketing programme when I joined the business in 2018. But as Goodlord has scaled, so too has its content strategy. Now, the blog is just one element of our industry leading content marketing programme, which has grown to encompass regular white papers, data indexes, industry-wide surveys and reports, on-demand webinars, and even a podcast. We've also doubled both our mailing list and traffic every year along the way and, ultimately, helped to build awareness of Goodlord as a brand and cemented it as a thought leader. But it didn't happen overnight. Content, as everyone knows, is a long game.

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What does five years at Goodlord look like?

Posted by Ali Venerandi on Feb 8, 2022 11:33:33 AM

I recently celebrated five years at Goodlord, which still boggles my mind. This marks the longest time I have spent doing... well, anything! I joined when Goodlord had about 30 people and we are now over 250. In those five years, I have moved house twice and can truly say that both were horrendous experiences - if only I'd used Goodlord! That alone is reason enough to work here, but I wanted to share what else has kept me at Goodlord for over half a decade now.

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What are microservices and when should you use them?

Posted by Brian Muyambo on Dec 15, 2021 12:29:28 PM

Have you found yourself nodding along to a conversation about microservices - without fully understanding them? I used to find myself in meetings with more senior members of the team discussing the subject and honestly having no idea what was actually going on. If you find yourself in the same situation, what I've learned to better follow, understand and participate in conversations around microservices might help you stop plotting your escape into friendlier topics.

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Topics: Engineering

How we stay compliant and assure quality at Goodlord

Posted by Kerry Barber on Nov 23, 2021 9:58:51 AM

My role at Goodlord is Head of Compliance, which means I'm responsible for the day-to-day activity of the Compliance team, including quality assurance. This involves providing advice, guidance, and support to all areas of the business, raising awareness of regulations, and enhancing governance controls. Ultimately, I have to ensure the compliance monitoring plan for the year is delivered, which in turn provides oversight and evidence of our compliance with regulatory requirements.

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How you could make "fast friendships" in Goodlord's Referencing team

Posted by The Goodlord team on Nov 18, 2021 3:05:29 PM

Goodlord operates on a hybrid basis and that means that some teams are completely remote-based, including Referencing. Here are two Referencing Executives, Art Hyrst and Carly Jo Bosson, to explain what their day-to-day looks like and how they find the remote-working experience.

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How one Goodlordian achieved a "better work-life balance" in sales

Posted by The Goodlord team on Oct 7, 2021 10:58:55 AM

Gareth Fitzhugh, Business Development Executive at Goodlord, was previously a lettings negotiator and chose to bring that lettings experience to a new challenge at Goodlord in 2021. Here are his thoughts on how that's working out.

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How we successfully set up hybrid working at Goodlord [+ video]

Posted by Lucy Dalglish on Aug 20, 2021 1:04:25 PM

At Goodlord, working from home has shown some clear benefits, such as boosting employee mental health and wellbeing, meeting efficiency, and overall employee productivity. This was the result of a deliberate effort to keep Goodlordian morale high and company culture alive and kicking throughout lockdown. Now, we're looking to the future and, for us, the future is a hybrid workspace.

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How we monitor and boost Goodlordian engagement and wellbeing by asking the right questions

Posted by Ant Woodward on Aug 11, 2021 8:00:00 AM

Understanding how we can help our employees feel engaged with their job and the company is no mean feat, but an important task to undertake, especially with everyone working from home as a company for the first time. We found that the best way to gain this understanding is by asking the right questions in the right way.

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Why our Customer Success team feels "valued" and "lucky" to work at Goodlord

Posted by The Goodlord team on Aug 5, 2021 8:00:00 AM

Our Customer Success team is a diverse group of people with lots of experience - and experiences - to share. Here's a Q&A with Freya Morrison, Junior Customer Success Manager, Charley McNally, Customer Success Manager, and Lauren Hughes, Head of Customer Success, to give you a taste of what working in the CS team is like at Goodlord.

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Why you'll "never get bored" as a Support Hero at Goodlord

Posted by The Goodlord team on Jul 16, 2021 11:34:58 AM

Did you know that each Support Hero at Goodlord needs a minimum of 5 weeks of training before starting to speak with customers directly, to ensure they fully understand the ins and outs of the platform? It's a demanding yet interesting role, with team members constantly learning new things. Lucia Reyes, Senior Customer Support Hero, answers some questions on what it's like to work in this team at Goodlord.

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There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.