Goodlordian stories and insights
Our careers blog highlights the expertise and experiences of Goodlord's different team members.
Q&A: What it's like being a new starter in Goodlord's Insurance team?
We're always looking for fun and lively people to join our team at Goodlord - and we now have new roles available in Insurance Sales at our new Lincoln office.
How to prepare for your values interview with Goodlord
We're always on the hunt for Goodlordians that will contribute to the company culture and match our values - which is why our "values interview" as an essential part of our interview process.
Learning and developing in the Referencing Team
Matt Jeffries says watching other Referencing Executives progress in their careers - both within the Referencing team and in the wider business - is the real highlight of his role.
What we're doing to support working and prospective parents
Goodlord believes the best parenting policies start with creating a working environment where everyone feels supported, regardless of their family status, and then building parental benefits upon that foundation.
How we celebrated Pride at Goodlord in 2022
For Pride 2022, Goodlord supported the youth homelessness charity, akt, and set out to help raise awareness of inclusive language in the workplace, as Freya Morrison, Customer Success Manager, explains.
How Goodlord helped two Goodlordians change career path
Two long-term Goodlordians share how Goodlord has helped them change their career trajectory and continue to challenge themselves in new roles.
How we support Goodlordian mental health
In May 2022, Eszter Huczka, People Operations and Office Coordinator, organised activities to highlight Mental Health Awareness Week 2022 - alongside the regular efforts we put into maintaining everyone's mental health at work.
What officially being named a "Great Place to Work" means to us
Goodlord was ranked UK's 10th best large organisation in 2022 in the annual Best Place to Work Awards. Goodlord CEO William Reeve, COO and co-founder Tom Mundy, and Director of People Joanna Harman reflect on what the award means to them and to our business.
How Goodlord helps its team respect work boundaries and manage stress
Conor Munday, Employee Experience Executive, shares his expertise on the importance of setting boundaries at work and how Goodlord helps its team do just that.
Why Goodlord's Customer Success team is the "place to be"
Three of our newest Customer Success Managers share their experience here so far and their top tips for anyone considering a Customer Success career at Goodlord.
What Goodlord’s Product Design team learned about collaboration during lockdown
Collaboration was key in the move to remote working during lockdown, and Goodlord's Product Design team saw it as an opportunity to learn and improve, as Product Designer Emir Alili explains.
How Goodlord aims to break the bias for International Women's Day
For International Women's Day, this year's campaign theme is to #BreakTheBias. Here's a breakdown of what Goodlord's doing internally to help support this mission.
How we developed an industry-leading content marketing programme that's doubled its traffic every year
Andrea Warmington, Senior Content Strategist, is the brains behind Goodlord's evolving content strategy, which grew from a simple blog to a full multimedia content hub with webinars, e-books, reports, downloadable resources, news updates, and much more. Here's how she did it.
What does five years at Goodlord look like?
Ali Venerandi, Rent Collection Manager, has gone through quite a transition in his five years at Goodlord. This is how he evolved and what he's enjoyed most about his time here so far.
What are microservices and when should you use them?
Sometimes you hear engineering terms, without fully understanding what they mean in reality. Brian Muyambo, Front End Engineer at Goodlord, had this experience with microservices so he researched more about the topic - and this is what he learned.
How we stay compliant and assure quality at Goodlord
Kerry Barber, our Head of Compliance, joined Goodlord in 2021 to build up the compliance and quality assurance framework in our fast-growing business. Read on to learn what that means for Goodlordians and our customers.
How you could make "fast friendships" in Goodlord's Referencing team
Our Referencing team is remote-based and the People team works hard to make sure that everyone feels part of the Goodlord culture, through communicating well and recreating that office feeling - as two Referencing Goodlordians explain.
How one Goodlordian achieved a "better work-life balance" in sales
A lot of Goodlordians join from across the property industry, bringing invaluable industry expertise to the business - and benefitting from a great work-life balance in return, as Gareth Fitzhugh, Business Development Executive, explains.
How we successfully set up hybrid working at Goodlord [+ video]
As Covid-19 restrictions on working from home come to an end, we decided to delve into what working at Goodlord should look like in the future - and the hybrid model came out on top. Here's how we successfully set up our hybrid workspace.
How we monitor and boost Goodlordian engagement and wellbeing by asking the right questions
When Goodlord moved to remote working in 2020, engagement and productivity were front of mind as Goodlord has always had a strong company culture and we didn't want to lose that. Feedback from Goodlordians is the key - and here's how we gather it and use it to make relevant changes.
Why our Customer Success team feels "valued" and "lucky" to work at Goodlord
Our Customer Success team helps our customers achieve what they set out to achieve with Goodlord's platform and products - which makes their role essential to Goodlord's success too. Here's what it's like for three Goodlordians to work in this team.
Why you'll "never get bored" as a Support Hero at Goodlord
Have you ever wondered what it's like to work in a support role in a tech company? Here's Lucia Reyes, Senior Customer Support Hero, to answer some questions on what a day looks like for a Goodlord Support Hero.
How Goodlord's Finance Manager found a team that "just seems to click"
Saralynn Zhou, Finance Manager, has been at Goodlord for two years and has seen the business evolve much in that time. Here's her Goodlord story.
Goodlord's Customer Success Week 2021: Lessons learned and actions taken
Goodlord's Customer Success team took part in Customer Success Week 2021, attending industry conferences to collate ideas for a "Dragon's Den" style pitching competition. Four teams presented their ideas to improve the team's processes. Emily Popple, Head of Customer Adoption, explains the exercise and reveals the winning proposals.
How to use "Lottie" to build an animation library: A Goodlord tech case study
Engineers at Goodlord are constantly searching for new ways to create the best user experience. Brian Muyambo, Front End Engineer at Goodlord, hunted for a way to easily bring animations to the platform and here he takes us through the results of his research.
How Goodlord created an engineering recruitment process that's fast, fair, and stress free
Choosing the right job candidate can help a company grow at the right pace and in the right direction; choosing the wrong candidate can disrupt a company's careful planning. The engineering team is of particular importance to a tech-based company - so here's Donovan Frew, CTO, to take us through what recruitment look like for engineers at Goodlord.
What Goodlord did in Tech Week 2021 [+ video]
Tech Week is always a big week for any engineering team, and it was no exception at Goodlord. Donovan Frew, CTO at Goodlord, takes us through what innovations the team worked on in celebration of Tech Week 2021.
3 steps for a successful product rollout
Building a new product requires careful planning, analysis and constant learning, to increase the chances of its launch and uptake being a success. Here's Freddy Bruce, Product Manager, to explain the steps that we take at Goodlord.
Are you Goodlord's ideal engineer?
Goodlord has one of the strongest cohorts of engineers in the proptech world. As we grow, the tech team needs to help move the whole company in the right direction, through the solutions that it provides. Selecting the right people with the right skills and mindset is critical, as Donovan Frew, CTO, explains.
How to effectively communicate product updates company-wide
There are plenty of product updates to communicate across Goodlord, every month. The challenge of the product team is to make sure that all other teams know what to share with customers, especially any changes that affect user experience, as Francesca Malpass, Product Manager, explains.
Taking a long-term view in Goodlord's tech team
Goodlord's engineering team adapted quickly in 2020, but each change made was carefully thought out to stand the company in good stead in the long term, as Donovan Frew, CTO at Goodlord, explains.
Six tips for career advancement from successful female Goodlordians
We're celebrating International Women's Day, and we have plenty of female Goodlordians who are a success in their field. Here's just some advice they have to share, based on their own experiences, to help others - men and women - get ahead in their career.
How you could grow through an apprenticeship programme at Goodlord
Personal development initiatives can be of great benefit for employees and their company, helping both achieve more, together. Apprenticeships, such as the People Leadership Programme with Multiverse, are one of the possible routes to take, to learn new skills and adapt in a fast changing world.
Why lessons learned in 2020 mean a stronger Goodlord engineering team in 2021
Goodlord's engineering team learned a lot in 2020 through its reaction to the pandemic - both the things that the team got right, and the things that it could have done differently. Donovan Frew, CTO at Goodlord, believes that all of these lessons will stand the team in good stead for 2021.
My journey into software engineering at Goodlord
A self-taught developer shares how he went from working in finance to joining Goodlord's engineering team.
How to ensure your employees are better today than they were yesterday
Personal development is as important to us as growing our business. In fact, we believe that the latter cannot happen without the former, so we're proactive about making sure our employees are focusing on their own development.
Engineers in start-ups are often treated differently - here's why that's a mistake
Goodlord has created a culture that works for engineers and the wider team.
“There are no limitations”: Tech Week at Goodlord
The Goodlord Product Team flexed their creative muscles during Tech Week 2019, with five completed projects.