24 November 2021

What's the future of video in lettings?

From virtual viewings to webinars, video became an important channel for communication with landlords and tenants, and for keeping lettings ticking along throughout Covid-19. Matt Dilkes, Lettings Director at Christopher Shaw, predicts how these solutions will be used long term.

22 November 2021

Your guide to key lettings legislation dates for agents and landlords in 2022 and beyond

From the end of the temporary Covid-adjusted right to rent checks to Making Tax Digital for VAT returns, landlords are going to need letting agents' guidance more than ever in 2022 when it comes to compliance.

17 November 2021

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

The better the reviews for your letting and estate agency - from both tenants and landlords - the more customers you're likely to attract in the long run, so it's important to set up a process to collect reviews from your satisfied customers, says our Head of Customer Success, Emily Popple.

16 November 2021

Goodlord launches Rent Collection feature to eliminate rent chasing

Goodlord is set to make chasing rental payments a thing of the past with the launch of its new Goodlord Rent Collection product, which automates payment reminders to tenants, eliminating the need for manual chasing by letting agents.

15 November 2021

What could nationwide landlord registration and licensing in England mean for your landlords?

As the government considers a national landlord registration scheme in England as part of the proposals under the Renters' Reform Bill, Simon Tillyer, Director at Vouch, explains where we're at and what the future of landlord licensing and registration may be.

10 November 2021

How you can help your landlords be profitable and keep their costs low [+ podcast]

Landlords' properties are their biggest assets, and choosing the wrong agent or trying to go it alone can affect their returns. Hamza Anwar, Director at Martin & Co Blackpool, explains how your estate and letting agency can help landlords maximise their profits.

9 November 2021

Upcoming changes to business rates for short-term lets and holiday rentals

The government has confirmed that it will introduce new legislation around the business rates that holiday rentals pay, to help regulate the types of businesses that can adopt this small business rates relief. Here's what your letting agency should know.

8 November 2021

Your guide to the proposals to increase the Minimum Energy Efficiency Standards

The Minimum Energy Performance of Buildings bill to increase the minimum energy efficiency standards for private rented properties to EPC Band C on new tenancies by 2028 is awaiting a second reading in the House of Lords - while an EPC action plan has been published to support these recommendations.

8 November 2021

Five ways to grow your letting agency "by 50% overnight"

Tenant demand is high while stock is low, but there are ways your letting and estate agency can get more properties and landlords onboard while keeping your costs per acquisition low - as Costas Frangeskou, Director of Sales at Goodlord, shares.

5 November 2021

Sheffield-based proptech platform Vouch raises headcount by 46% in six months

Referencing service provider Vouch, part of the Goodlord Group, increased its workforce by 46% over a six-month period, despite ongoing Covid-19 related uncertainty in the lettings sector.

What's the future of video in lettings?

Posted by Matt Dilkes on 24 November 2021

In the lettings industry, we all took to video like a duck to water when the pandemic hit, with virtual viewings allowing us to continue to help people move and video content becoming an easy substitute for face-to-face meetings. As we head out of the pandemic, will these two innovations stick with us?

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Topics: Customer experience

Your guide to key lettings legislation dates for agents and landlords in 2022 and beyond

Posted by The Goodlord team on 22 November 2021

Although there are fewer Covid-related deadlines on the horizon for 2022, there's still plenty going on in lettings legislation. Right to rent checks will return to normal, and landlords and agents alike will need to start digitising their systems for Making Tax Digital. Plus, you'll need to keep tabs on the evolving energy crisis and plans to increase minimum energy efficiency standards - and prepare for the Renters' Reform Bill white paper, expected to land in early 2022.

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Topics: Compliance

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

Posted by Emily Popple on 17 November 2021

Good reviews, especially Google reviews, can lead to more customers. Reviews from your existing landlords and tenants demonstrate social proof to your potential customers, showing what to expect from your agency - and there are best practises to follow when asking for those reviews. Our Customer Success team speaks to a lot of agents and has the chance to hear what the agencies with the best Google reviews are doing to get them. We've put together some of the top things that your agency can do too - plus, you can download some free templates for asking for reviews and replying to reviews to get you started.

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Topics: Business

Goodlord launches Rent Collection feature to eliminate rent chasing

Posted by The Goodlord team on 16 November 2021

Goodlord's Rent Collection service will automatically send tenants a reminder to pay three days before their rent is due and chase again as soon as a payment is late. The tool has been available to some of its customers for a few months in beta mode. It will now be available to anyone using Goodlord's lettings platform.

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Topics: Goodlord Group

What could nationwide landlord registration and licensing in England mean for your landlords?

Posted by Simon Tillyer on 15 November 2021

Letting and estate agents are being called upon to professionalise and become accredited through the announced - but still not official - Regulation of Property Agents (RoPA). Now, the question of landlords being registered or licensed across England is starting to gain some momentum, and is expected to be addressed in the Renters' Reform Bill white paper. Other nations in the UK already have this type of system in place so, the first order of business: understanding the current lay of the land.

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Topics: Compliance

How you can help your landlords be profitable and keep their costs low [+ podcast]

Posted by Hamza Anwar on 10 November 2021

Speaking as both a letting agent at Martin & Co Blackpool and as a landlord, we can't do rentals like we did 20 years ago. The market has changed. Customer demand has changed. For a property that you own or manage, you've got to think about maximising profits. With a good agent on their side, landlords can create an attractive home for tenants, avoid fines for non compliance, and keep costs low with their properties managed in the best way.

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Topics: Customer experience

Upcoming changes to business rates for short-term lets and holiday rentals

Posted by Suzy Lycett on 09 November 2021

The government has announced that, from April 2023, second homes will need to be rented out for a minimum of 70 days per year to access small business rate relief, rather than paying council tax. Currently, second homeowners can declare "an intention to let" to benefit from this relief, rather than paying council tax on their second homes, which Colliers has reported loses local authorities £110 million a year. This announcement follows the government's commitment in June 2021 to look into the possibility of a "tourist accommodation registration scheme" in England, through the Tourism Recovery Plan, and MP Tim Farron has also proposed a "seven point plan to limit the number of second homes", to help solve the housing crisis.

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Topics: Compliance

Your guide to the proposals to increase the Minimum Energy Efficiency Standards

Posted by Andrea Warmington on 08 November 2021

The government wants to raise the minimum energy efficiency standards to EPC Band C by 2025 for new tenancies in private rented homes and by 2028 for all tenancies to improve the overall energy performance of the private rented sector in England and Wales. The consultation on the proposals ran until 8 January 2021 and they feature in the Minimum Energy Performance of Buildings bill, which is now awaiting its second reading in the House of Lords. In line with the consultation, the government has announced a plan of action for how to improve the use and performance of Energy Performance Certificates (EPCs), which includes updating the Energy Performance of Buildings (England and Wales) Regulations 2012 (EPB Regulations) in 2022.

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Topics: Compliance

Five ways to grow your letting agency "by 50% overnight"

Posted by Costas Frangeskou on 08 November 2021

Most conversations I have with letting agents are around stock. The next 12 months will be all about handling the volume of tenants beating down the door for that one rental property available. Agents need to turn their attention to growing their landlord and property portfolio to meet that demand - and here are five tips on how you could potentially grow your agency by 50% overnight, while keeping your agency's costs low.

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Topics: Business

Sheffield-based proptech platform Vouch raises headcount by 46% in six months

Posted by The Goodlord team on 05 November 2021

Referencing service provider Vouch has increased its workforce by 46% in the last six months, despite uncertainty within the sector triggered by the pandemic. The company now employs 35 people, up from 24 back in March, with the new hires ranging from technology development to referencing and sales.

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Topics: Goodlord Group

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