Many estate and letting agencies had to move to a remote-working model during Covid-19. As offices open up, how can agencies learn from this experience to become even more productive? This extract from our latest e-book, How to maximise your agency's potential, has the answer.
Technology in lettings is becoming more of a necessity, but how can you pinpoint where to focus your efforts so you can offer your landlords and tenants a personalised customer service? Estate and letting agency Bonners & Babingtons has some tips.
Increasing rent arrears and a long backlog at the courts means mediation will become an increasingly important tool for letting agents, landlords, and tenants alike, says Sean Hooker, Head of Redress at the Property Redress Scheme.
England, Scotland, and Wales each enacted legislation during Covid-19 to protect landlords and tenants, much of which is soon coming to an end - including the stamp duty holiday, evictions ban, and six-month notice periods. Here are the key dates that estate and letting agents and landlords need to know to stay compliant.
Cyber crime is reportedly on the rise and letting agents need to be aware of what measures they can take to keep any personal or sensitive data that they hold as safe as possible. Extra processes and online solutions, such as open banking, can help to add an extra layer of security.
Lee Redfearn, Insurance Development Manager at Goodlord, shares how and why the insurance claims process has increased in recent times, plus some updates on the latest lettings legislation and how this is affecting the insurance landscape.
Is your agency ready to use agility to reach its potential? Here's an extract from our latest e-book, How to maximise your agency's potential, with the five trademarks that agile businesses display, as outlined by McKinsey.
Goodlord sets its sights on becoming UK’s biggest referencing business with a new five year partnership with General Insurance provider Paymentshield.
Knowing your target audience is key - that's marketing 101. Using that information to offer customers the right value at the right time is where many businesses slip up - but not estate agency Nock Deighton. Here's how it saw an opportunity with property investors and turned it into a success.
Letting agents wanting to grow their businesses profits could benefit from these six tips from Agent Rainmaker’s Sally Lawson, CEO and Founder, and Kate Gregory, Chief Customer Officer.