The Agent Blog - Goodlord (88)

Jul 2, 2020

Data

Rental Index

Voids

Rents

Rents up and voids down as lettings market caters to unprecedented demand

Goodlord's Lettings Activity Tracker and latest Rental Index show a continuation of the strong demand seen since restrictions on moving home were lifted, and rent increases nearly across the board.

Jun 29, 2020

Business

Training

Networking

How letting agents can collaborate to "grow and grow together"

Chelmsford-based estate agency Charles David Casson plans to establish an agency network to share resources and expertise, and encourage collaboration in lettings - so the industry can survive and grow.

Jun 24, 2020

Technology

Viewings

Why building strong virtual foundations is key to a sturdy lettings outlook

Virtual viewings, online contract signing, and digital identity verification became the norm for many letting and estate agents during lockdown and many of the changes could be here to stay.

Jun 22, 2020

Customer experience

Landlords

Letting agents

Meet your landlords’ expectations by asking what they expect, says this agency

The best way to understand your landlords is to ask them what they expect from you, so you can better adapt your services to meet their needs, says Michael Poole Estate Agents.

Jun 17, 2020

Customer experience

Covid-19

Business

Why agencies should rethink their service offering after the pandemic

Customers needs and expectations will likely be altered forever by the pandemic. Here are a few ways agencies could rethink their service offering to make sure they're meeting the needs of their landlords and tenants in the post-lockdown period.

Jun 10, 2020

Covid-19

Business

4 scenarios for the future and why your agency should plan for all of them

In a highly uncertain environment, agencies will need to think differently about the future and plan for different scenarios. Goodlord lays out four versions of the future of the lettings industry.

Jun 9, 2020

Data

State of the Lettings Industry

Pre-tenancy admin "painful" for almost half of property professionals

Pre-tenancy administration is proving time-consuming for many property professionals, with almost half of agents saying it took them more than three hours to complete in a survey of the lettings industry by Goodlord.

Jun 8, 2020

Covid-19

UPDATE: Six-month notice period comes into law and "winter truce" on evictions announced

Landlords will need to give tenants six months notice if they intend to regain possession of their property and no tenants will be evicted over Christmas.

Jun 8, 2020

Customer experience

Covid-19

Training

Meet the agency doing crisis training to “be there for people, first and foremost”

Ensuring all senior managers are well-equipped to advise tenants on the financial support available was one measure E Property Agent took to counter the impact of the coronavirus.