The Agent Blog - Goodlord (89)

How to get to know your customer better and boost your agency's marketing success

Jun 4, 2020

Customer experience

Marketing

Business

How to get to know your customer better and boost your agency's marketing success

Boost your agency's marketing with buyer personas, content, and a more flexible approach, and start winning more business.

Jun 3, 2020

Data

Rental Index

Voids

Rents

UK rental market bounces back as restrictions lift shows latest data

Goodlord's Lettings Activity Tracker and latest Rental Index show a remarkable bounce back in lettings activity since restrictions around moving house were lifted in mid-May.

Jun 2, 2020

Covid-19

Landlords

Landlords' top concerns and how to address them during COVID-19

Legislation and tax, property repairs and damage, and managing void periods are among the top concerns of landlords for the year ahead, in addition to the impact of the pandemic on rent payments.

Jun 1, 2020

Compliance

Electrical Safety Standards

Property management

Legislation

Your guide to the new regulations for Electrical Safety Standards

The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 came into force on 1 June 2020 and require five-yearly inspections of electrical installations and inspection reports to be supplied to tenants.

Jun 1, 2020

Covid-19

Property management

Your guide to inspections, repairs, and gas safety checks in the post-lockdown period

Letting agents, landlords and contractors can now visit tenants’ homes to carry out a range of essential and non-essential work or maintenance, as long as they are following the guidance on working in people’s homes.

Jun 1, 2020

Business

Contingency planning and “steep learning curves” part of this agency’s pandemic response

Contingency planning has meant a smooth transition to home work for this agency - and a culture of training has helped it adapt to respond to the needs of its tenants and landlords.

May 27, 2020

Business

“The lettings market hasn’t gone away,” says this agency

This Teesside-based agency has a positive outlook on the future of the lettings industry - and how it will emerge in a good position on the other side of the pandemic.

May 20, 2020

Covid-19

Creative thinking needed to stay safe while managing house moves

Meet the agency that hasn't stopped letting throughout the pandemic, taking a creative approach to make sure its moves are always in line with the government's guidelines on social distancing.

May 18, 2020

Covid-19

How to maintain social distancing in your agency

Social distancing will mean changes to how staff arrive and leave the office, how they move around the office or work at a desk, during meetings and break times, or interacting with customers.