The Agent Blog - Goodlord (90)

Days

Hours

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May 1 2026 - Renters' Rights Act Commencement Day

You have 0 days to:

Serve any final Section 21 notices

Stop accepting above-asking rent offers

Prepare for the rental bidding ban

Remove “No DSS” from adverts

Remove “No Children” from listings

Show one clear rent price

Stop using fixed-term agreements

Switch to periodic tenancy templates

Check which tenancies go periodic

Stop taking rent before signing

Take no more than one month’s rent

Move all evictions to Section 8

Train staff on new notice rules

Create Section 13 process flow

Add two months to rent reviews

File court claims for Section 21s

Update landlord move-in grounds

Update landlord selling grounds

Send the RRA Information Sheet

Create written terms where missing

Update How to Rent processes

Review tenant screening questions

Update pet request processes

Stop backdating rent increases

Discuss rent protection backbooks

Act now before it is too late...

Act now!

May 6, 2020

Covid-19

Business

New loan scheme to help small businesses 'bounce back' from the pandemic

Small to medium-sized businesses - including many letting agencies - will be eligible to borrow between £2,000 to £50,000 under the government's Bounce Back Loan scheme.

May 5, 2020

Data

Rental Index

Voids

Rents

Rents dip and void periods fluctuate as lockdown continues to impact lettings markets

Rents dropped in several regions during April and void periods shifted throughout the month as the lockdown continued to impact the lettings market, shows the latest Goodlord Rental Index.

May 3, 2020

Customer experience

Landlords

Tenants

Letting agents

Understanding and flexibility are key to navigating a crisis for this agency

Understanding of how the coronavirus (COVID-19) pandemic is affecting tenants and landlords is key to navigating these uncertain times, says the director of this agency.

Apr 30, 2020

Compliance

Covid-19

David Cox

Q&A

Q&A: David Cox answers questions on legislation and the impact of coronavirus on the lettings industry

ARLA Propertymark CEO David Cox answers your questions on managing house moves, non-payment of rent, and the eviction process during lockdown; furlough; upcoming legislation changes including electrical safety standards, the abolition of Section 21 and Regulation of Property Agents, and more.

Apr 29, 2020

Business

Hybrid work

Recruitment & retention

Remote working

How to replicate the "water cooler effect" when your team's working from home

There are a few ways you can try and replicate those serendipitous moments between team members that occur in the office while your team is working remotely.

Apr 29, 2020

Covid-19

Movement

David Cox

David Cox: “The first Friday out of lockdown is probably going to be one of the biggest moving days in the lettings industry’s history.”

The ARLA Propertymark CEO spoke about the impact of coronavirus on the lettings industry in a Goodlord webinar.

Apr 28, 2020

Data

Rents

Rent Protection

Insurance

Only 2% increase in late rental payments, study of 20,000 lets reveals

Goodlord analysed payment trends from 20,000 UK rental properties and found that there was only a 2% increase in late rental payments over the last month.

Apr 27, 2020

Marketing

Business

Letting agents

Get your messaging right and become a "trusted advisor", say leading agency trainers

These agency trainers recommend taking the time to set up a full marketing plan to help with messaging and content during the pandemic - and beyond.

Apr 24, 2020

Customer experience

Covid-19

Possessions

Paul Shamplina

Q&A: Paul Shamplina on the impact of the coronavirus pandemic on landlords

Landlord Action's Paul Shamplina answers your questions on how to manage relationships with landlords and tenants during the coronavirus pandemic and changes to legislation around evictions.

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