The Agent Blog - Goodlord (109)

Oct 18, 2018

Customer experience

Business

Landlords

Referrals

Tenants

Why your agency should invest in customer service

Every interaction your agency has with a landlord or tenant could be an opportunity to acquire new business, retain an existing client or up-sell additional products and services.

Oct 16, 2018

Compliance

Business

Landlords

Growth

Increase in lettings legislation could help agents to win more instructions

Landlords will need more advice and support from letting agents in order to navigate the increasing compliance required to rent out a property.

Oct 8, 2018

Landlords

Tenants

Revenue

Management fees

Meet the Manchester agency incentivised to find tenants who will stay "forever"

A different approach to charging management fees is one reason why Settio Property Experience seeks out tenants who will stay for the long term.

Oct 8, 2018

Goodlord Group

Goodlord secures further £7m funding

We announced today that we have appointed William Reeve, the serial tech entrepreneur and investor, as our new Chief Executive Officer.

Oct 3, 2018

Business

Brexit

How letting agencies are managing the impact of an ongoing Brexit

The housing market is seeing the impact of the uncertainty and risk caused by an ongoing Brexit process.

Oct 2, 2018

Business

Landlords

Revenue

Management fees

Letting agents could be "devaluing" themselves by discounting fees

Being able to clearly demonstrate to landlords the value of your service could be the key to charging your full management fees every time.

Sept 25, 2018

Suppliers

Technology

Letting agents

How to ensure you and your staff get the most out of your PropTech training

Getting your whole team involved in adoption of technology early on in the process will increase staff buy-in and ensure your new software being used to its best effect.

Sept 21, 2018

Compliance

Legislation

Fee ban inevitable and changes to bill unlikely, says ARLA CEO

ARLA CEO David Cox discussed the impact of the Tenant Fees Ban in our first webinar.

Sept 20, 2018

Compliance

WEBINAR: How legislation is shaping the future of lettings

We were delighted to host the first in a series of webinars with ARLA CEO David Cox, focusing on the future of lettings.