The Agent Blog - Goodlord | Landlords (14)

May 13, 2019

Compliance

Landlords

Tenants

Management fees

Legislation

10 things agents should know about disclosing referral fees and commissions

Estate and letting agents must comply with consumer protection law when dealing with landlords and tenants, which includes disclosing all the fees they charge landlords, all the costs associated with letting a property for tenants, as well as any commissions from referrals.

Apr 26, 2019

Business

Landlords

Growth

Revenue

Management fees

Why 99% of landlords opted in when this agency increased their management fees

How did one lettings and property management agency in the North increase their management fees with almost no objections from their landlords? By offering them even more value for money.

Jan 14, 2019

Marketing

Business

Landlords

Growth

Letting agents

Stop talking about yourself to win new landlords, says Christopher Watkin

Consultant Christopher Watkin advises letting agents to take a "completely different" approach to winning new landlords.

Jan 8, 2019

Customer experience

Landlords

Tenants

Property management

Why long-term tenants are better for landlords - and their property managers

Long term tenants tend to treat properties better, which helps to protect landlords' investments, says the director of a UK-wide property management company.

Oct 18, 2018

Customer experience

Business

Landlords

Referrals

Tenants

Why your agency should invest in customer service

Every interaction your agency has with a landlord or tenant could be an opportunity to acquire new business, retain an existing client or up-sell additional products and services.