Letting agents could be "devaluing" themselves by discounting fees
Being able to clearly demonstrate to landlords the value of your service could be the key to charging your full management fees every time.
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Being able to clearly demonstrate to landlords the value of your service could be the key to charging your full management fees every time.
Generating positive online reviews and solid ratings is essential for agencies who want to acquire new business in the digital age.
There’s a potential upside to the Tenant Fee Ban, according to two agencies who’ve decided to get a jump on the ban and stop charging fees early: a bigger, better pool of tenants to choose from, resulting in happier existing landlords - and attracting new ones.
Lettings agencies should look to the concept of "customer success" to provide both their tenants and landlords with a truly valuable - and memorable - experience, that results in good reviews and referrals.
Investing in your marketing, providing a one-stop shop, and asking for referrals are just some of the ways that letting agencies can win new instructions and increase their property portfolio in 2024