7 October 2021

How one Goodlordian achieved a "better work-life balance" in sales

A lot of Goodlordians join from across the property industry, bringing invaluable industry expertise to the business - and benefitting from a great work-life balance in return, as Gareth Fitzhugh, Business Development Executive, explains.

20 August 2021

How we successfully set up hybrid working at Goodlord [+ video]

As Covid-19 restrictions on working from home come to an end, we decided to delve into what working at Goodlord should look like in the future - and the hybrid model came out on top. Here's how we successfully set up our hybrid workspace.

11 August 2021

How we monitor and boost Goodlordian engagement and wellbeing by asking the right questions

When Goodlord moved to remote working in 2020, engagement and productivity were front of mind as Goodlord has always had a strong company culture and we didn't want to lose that. Feedback from Goodlordians is the key - and here's how we gather it and use it to make relevant changes.

5 August 2021

Why our Customer Success team feels "valued" and "lucky" to work at Goodlord

Our Customer Success team helps our customers achieve what they set out to achieve with Goodlord's platform and products - which makes their role essential to Goodlord's success too. Here's what it's like for three Goodlordians to work in this team.

16 July 2021

Why you'll "never get bored" as a Support Hero at Goodlord

Have you ever wondered what it's like to work in a support role in a tech company? Here's Lucia Reyes, Senior Customer Support Hero, to answer some questions on what a day looks like for a Goodlord Support Hero.

1 July 2021

How Goodlord's Finance Manager found a team that "just seems to click"

Saralynn Zhou, Finance Manager, has been at Goodlord for two years and has seen the business evolve much in that time. Here's her Goodlord story.

23 June 2021

Goodlord's Customer Success Week 2021: Lessons learned and actions taken

Goodlord's Customer Success team took part in Customer Success Week 2021, attending industry conferences to collate ideas for a "Dragon's Den" style pitching competition. Four teams presented their ideas to improve the team's processes. Emily Popple, Head of Customer Adoption, explains the exercise and reveals the winning proposals.

21 June 2021

How to use "Lottie" to build an animation library: A Goodlord tech case study

Engineers at Goodlord are constantly searching for new ways to create the best user experience. Brian Muyambo, Front End Engineer at Goodlord, hunted for a way to easily bring animations to the platform and here he takes us through the results of his research.

7 June 2021

How Goodlord created an engineering recruitment process that's fast, fair, and stress free

Choosing the right job candidate can help a company grow at the right pace and in the right direction; choosing the wrong candidate can disrupt a company's careful planning. The engineering team is of particular importance to a tech-based company - so here's Donovan Frew, CTO, to take us through what recruitment look like for engineers at Goodlord.

20 May 2021

What Goodlord did in Tech Week 2021 [+ video]

Tech Week is always a big week for any engineering team, and it was no exception at Goodlord. Donovan Frew, CTO at Goodlord, takes us through what innovations the team worked on in celebration of Tech Week 2021.

How one Goodlordian achieved a "better work-life balance" in sales

Posted by The Goodlord team on Oct 7, 2021 10:58:55 AM

Gareth Fitzhugh, Business Development Executive at Goodlord, was previously a lettings negotiator and chose to bring that lettings experience to a new challenge at Goodlord in 2021. Here are his thoughts on how that's working out.

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How we successfully set up hybrid working at Goodlord [+ video]

Posted by Lucy Dalglish on Aug 20, 2021 1:04:25 PM

At Goodlord, working from home has shown some clear benefits, such as boosting employee mental health and wellbeing, meeting efficiency, and overall employee productivity. This was the result of a deliberate effort to keep Goodlordian morale high and company culture alive and kicking throughout lockdown. Now, we're looking to the future and, for us, the future is a hybrid workspace.

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How we monitor and boost Goodlordian engagement and wellbeing by asking the right questions

Posted by Ant Woodward on Aug 11, 2021 8:00:00 AM

Understanding how we can help our employees feel engaged with their job and the company is no mean feat, but an important task to undertake, especially with everyone working from home as a company for the first time. We found that the best way to gain this understanding is by asking the right questions in the right way.

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Why our Customer Success team feels "valued" and "lucky" to work at Goodlord

Posted by The Goodlord team on Aug 5, 2021 8:00:00 AM

Our Customer Success team is a diverse group of people with lots of experience - and experiences - to share. Here's a Q&A with Freya Morrison, Junior Customer Success Manager, Charley McNally, Customer Success Manager, and Lauren Hughes, Head of Customer Success, to give you a taste of what working in the CS team is like at Goodlord.

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Why you'll "never get bored" as a Support Hero at Goodlord

Posted by The Goodlord team on Jul 16, 2021 11:34:58 AM

Did you know that each Support Hero at Goodlord needs a minimum of 5 weeks of training before starting to speak with customers directly, to ensure they fully understand the ins and outs of the platform? It's a demanding yet interesting role, with team members constantly learning new things. Lucia Reyes, Senior Customer Support Hero, answers some questions on what it's like to work in this team at Goodlord.

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How Goodlord's Finance Manager found a team that "just seems to click"

Posted by The Goodlord team on Jul 1, 2021 8:00:00 AM

"After graduating from university I joined Deloitte where I worked for 3 years whilst getting my Accounting designation back home in Vancouver. Then, in 2019, I moved to London and have been at Goodlord ever since," says Saralynn Zhou, Finance Manager at Goodlord.

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Goodlord's Customer Success Week 2021: Lessons learned and actions taken

Posted by Emily Popple on Jun 23, 2021 1:22:18 PM

Earlier this year, our colleagues in the Product and Engineering team took part in Tech Week, where they set aside the product backlog and looked at tech projects they were passionate about for five days. They ended up with five completed projects and a very energised Tech team - so over in Customer Success we wondered… could we do that too?

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How to use "Lottie" to build an animation library: A Goodlord tech case study

Posted by Brian Muyambo on Jun 21, 2021 8:00:00 AM

When working on the Goodlord's cloud-based SaaS platform, we're always on the lookout for ways to improve the functionality of the software, and overcome various challenges to create positive outcomes in the most efficient way. Here's a case study around one such challenge.

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How Goodlord created an engineering recruitment process that's fast, fair, and stress free

Posted by Donovan Frew on Jun 7, 2021 5:19:59 PM

I can safely say that recruitment is the most difficult part of this job. You desperately need to expand the team, you know the right person will add tremendous value - but you only get a few short sessions to determine who fits into that category. It’s difficult to get it right every time and I'm still searching for the best process that will always leads to the right decision. 

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What Goodlord did in Tech Week 2021 [+ video]

Posted by Donovan Frew on May 20, 2021 11:37:10 AM

Our Product and Engineering team held our annual Tech week last month and had a busy, and fun, time making a lot of positive changes to Goodlord's lettings platform. Here are just some of the things that they worked on, to give an idea of the type of innovations we make on a regular basis at Goodlord.

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There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.
There are no roles available right now, but keep checking back - we're a fast-growing company.