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Aug 19, 2020
Customer experience
Covid-19
Pets
How to make the most of the post-lockdown boom in pet ownership

With the growth in pet ownership since the start of the pandemic, and the revised Model Tenancy Agreement making it easier for tenants to rent with pets, now is the time for your landlords to examine the benefits of allowing pets in their property, to appeal to this growing tenant base.

Aug 17, 2020
Customer experience
Covid-19
Covid-19 and the human side of digital lettings

Peter Lightfoot, Director of Elevation Lettings, winners of the Best Small Lettings Agent in the UK 2020, writes about the positive developments that his business has seen come out of a difficult period.

Jul 8, 2020
Customer experience
Tenants
Build-to-rent
More tenants will choose build-to-rent as sector matures

Build-to-rent is the sector is geared towards offering tenants a lifestyle, rather than just a home, according to a lettings manager who specialises in BTR properties for CBRE.

Jun 17, 2020
Customer experience
Covid-19
Business
Why agencies should rethink their service offering after the pandemic

Customers needs and expectations will likely be altered forever by the pandemic. Here are a few ways agencies could rethink their service offering to make sure they're meeting the needs of their landlords and tenants in the post-lockdown period. 

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