25 November 2020

    How letting agents can educate and inform to earn their landlords’ trust

    Agents who clearly communicate their expertise to landlords and help keep them up to date on what they need to know will find managing relationships between parties, and therefore retaining customers, much easier, as estate and lettings agency Wills & Smerdon has learned.

    23 November 2020

    Tougher rules for businesses not following COVID-secure guidance when English lockdown ends

    Local authorities will have greater powers to enforce compliance on businesses operating in an unsafe way, including financial penalties, when England returns to tiered restrictions on 2 December 2020.

    23 November 2020

    The Brexit effect on bank accounts and what this means for non-UK resident landlords

    The end of the year is looming and, with it, the end of the Brexit transition period. Some banks are expecting this to change their ability to operate freely across borders in the European Economic Area, and are already taking steps to close accounts for some of their EU-based customers - including UK landlords living abroad.

    18 November 2020

    Four ways to bring value to your agency through reinvestment

    Sussex-based estate and lettings agency, Michael Jones, is always looking at ways to reinvest in its own business, and others, to grow and boost its activities. Here are four areas where it’s seen success.

    17 November 2020

    Right to rent checks: a digital future

    Right to rent checks in England moved temporarily online in March 2020 in line with Covid-19 safety measures - and the government has doubled down on this initiative with the introduction of an online platform, in this extract from our e-book, "Your guide to lettings and the law, Vol II".

    16 November 2020

    Landlord Action's Legal Director answers letting agents' questions on the new possession process

    "It's more important now than ever to make sure you get professional advice about the serving of a notice," says Tim Frome, discussing the most recent changes to the possession process as a result of Covid-19.

    13 November 2020

    Analysis of Tier 3 impact on Leicester lettings foreshadows lockdown slump

    Leicester's lettings market in the region saw a spike in activity immediately before restrictions were introduced, followed by a significant slowdown when year on year figures were compared. 

    12 November 2020

    Meet the property management expert who is working hard to educate landlords on their responsibilities

    Julie Ford founded a property network to help new landlords become great ones - but she still believes that all landlords should use a letting agent.

    11 November 2020

    Improving Electrical Safety Standards in the private rented sector

    The introduction of Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 during the pandemic has led to extra safety measures being put in place - and highlighted potential bottlenecks in the process, in this extract from our e-book, "Your guide to lettings and the law, Vol II".

    10 November 2020

    How to start preparing your staff for the regulation of property agents

    Darshan Sunger of Three Oaks is prioritising getting himself - and his staff - qualified now, so they're ready when the Regulation of Property Agents (RoPA) comes into force. He shares advice for other agents starting their journey towards qualification.

    9 November 2020

    New lettings legislation still passing during the pandemic, says Landlord Action’s Legal Director

    Lettings legislation unrelated to Covid-19 has still been passing during the pandemic, says Tim Frome, Landlord Action’s Legal Director, and letting agents and landlords need to keep abreast of changes to Electrical Safety Standards Regulations, right to rent, and Section 21.

    6 November 2020

    Evictions will not be enforced until January 2021, as government increases lockdown protection for tenants

    Evictions will not be enforced by bailiffs until at least 11 January 2021 at the earliest, except for the "most egregious cases" but the courts will remain open during this time.

    5 November 2020

    Furlough scheme extended until the end of March 2021 and new support for businesses announced

    The Coronavirus Job Retention Scheme has been extended until 31 March 2021 as part of a new package of measures announced to support businesses, including an extension to mortgage payment holidays.

    4 November 2020

    Letting agencies can operate, viewings and house moves can take place during lockdown

    Activities in connection with the purchase, sale, letting or rental of a residential property have been made exceptions to the "stay at home" guidance under lockdown legislation.

    4 November 2020

    How to keep your staff engaged and productive during lockdown and beyond

    Engaged staff are good for business, but how do you make sure your staff stay motivated and productive during lockdown and beyond?

    3 November 2020

    Rents down and voids increase as market cools across UK - Goodlord Rental Index

    October proved a slower month for the UK rental market, with the average cost of rent decreasing and void periods increasing in all regions monitored by Goodlord.

    2 November 2020

    Regulation of Property Agents: Creating a younger industry?

    In this excerpt from our latest e-book, "Your guide to lettings and the law, Vol II", the move towards regulation of estate and letting agents has progressed in 2020, with a consultation on the Code of Practice - and agents are looking ahead to the changes the regulation may bring to the industry.

    28 October 2020

    How to manage the fast-track to digital lettings

    This traditional agency made the decision to jump-start the digitisation of its systems in March - but had to get the business and its customers up to speed more quickly than anticipated when lockdown hit.

    26 October 2020

    Evictions will not be enforced by bailiffs in areas with Tier 2 and Tier 3 restrictions

    The justice secretary wrote to bailiffs’ trade associations requesting that they do not carry out evictions in areas under Tier 2 and Tier 3 Covid-19 restrictions.

    26 October 2020

    Meet the trainer on a mission to make agency qualifications more flexible

    A new qualification for estate and letting agents is helping those looking for an alternative approach.

    21 October 2020

    Home Office introduces online right to rent check service and confirms rules for B5JSSK nationals

    Eligible tenants will now be able to prove their right to rent online via the Home Office’s new online checking service, while the rules for conducting right to rent checks on B5JSSK nationals arriving via e-passport gates have been clarified.

    20 October 2020

    Goodlord adds facial recognition technology as part of referencing revamp

    Goodlord customers will now be able to use a bank-grade authentication service that uses facial recognition to match photos of applicants to the photo on their ID as part of its revamped referencing service.

    19 October 2020

    ARLA Propertymark Q&A: Managing Covid-19's continued impact on the possession process

    A legal expert for ARLA Propertymark answers letting agents' questions on kickstarting the possession process for stayed cases, how long it could take for cases to be heard, accelerated procedures, notice periods for arrears, and more.

    16 October 2020

    ARLA Propertymark legal expert says landlords can serve Section 8 notice twice, if needed

    Robert Bolwell, Senior Partner at Dutton Gregory, which manages the ARLA Propertymark Legal Helpline, said letting agents and landlords should consider serving a second Section 8 notice if rental arrears accrue to more than six months of missed payments.

    14 October 2020

    Your guide to the proposals to increase the Minimum Energy Efficiency Standards

    A consultation is underway on the Government's proposal to raise the minimum energy efficiency standards for private rented properties to EPC Band C by 2028.

    12 October 2020

    Why is open banking important in lettings?

    Open banking has potential applications across many industries - not least in lettings. Here’s how this secure online solution can help estate agents and letting agents.

    7 October 2020

    How to set up your own online video series

    Estate and letting agents can share relevant information and legislation updates with their landlords, while boosting brand awareness and creating recognition for the agency's expertise - all through the power of video, as this agency discovered.

    6 October 2020

    Voids reassuringly steady despite movement in rents - Goodlord Rental Index

    Goodlord reveals key figures for the private rented sector for September 2020 based on tenancies processed through our platform, including average rents and voidage periods, in the Goodlord Rental Index.

    30 September 2020

    1 in 4 tenants concerned about paying the rent, survey of tenants reveals

    A quarter of tenants have either missed rental payments, had to make alternative arrangements to pay their rent, or are concerned about paying their rent in the future, found our survey of 2,750 tenants for our State of the Industry Report.

    28 September 2020

    Why it pays to show understanding and adaptability in lettings

    This agency took an understanding and flexible approach to tenants struggling to pay rent during the pandemic - and has since been rewarded with a nil eviction rate and strong demand.

    24 September 2020

    Your guide to the latest support for businesses announced in the Winter Economy Plan

    New measures to support workers and businesses impacted by Covid-19 over winter include the Job Support Scheme, extensions to loan and grant schemes, and tax payment deferrals.

    23 September 2020

    Meet the agent who says being a landlord gives him an edge

    What’s the best way for an agent to understand the concerns of a landlord? This agent has inside knowledge of the obstacles and opportunities that landlords face in the lettings industry, having first built his own property portfolio.

    21 September 2020

    Q&A: Landlord Action's Paul Shamplina answers questions on the pre-action protocol

    Landlord Action's Paul Shamplina joined Goodlord's Oli Sherlock in a webinar, Everything you need to know about the pre-action protocol, to discuss the latest developments in eviction proceedings, including the serving of notices, reactivation notices, and the wider effects of the changes over the past six months. 

    16 September 2020

    Four tips for a successful agency acquisition

    This South Yorkshire and North Derbyshire-based estate and lettings agency has made three acquisitions in recent times and has picked up some handy tips to share with other agents on how to make your acquisition a success.

    14 September 2020

    Optimism about future of lettings increases following pandemic - State of the Industry report

    Property professionals are feeling more optimistic about the lettings sector than they were at the outset of 2020, despite the challenges of Covid-19, shows Goodlord's State of the Industry Report for Summer 2020.

    9 September 2020

    Prepare your tenants for the pre-tenancy process and progress lets faster with free checklist

    Letting your tenants know what to expect from the pre-tenancy tenancy process will help them move through it faster. Here are three areas you can advise them on plus a downloadable flyer for your tenants, outlining the referencing steps.

    7 September 2020

    Goodlord and Reapit announce new software integration to further simplify tenancy creation

    Goodlord has announced the integration of its award-winning lettings software with Reapit, the industry’s leading property management software provider, to further streamline the lettings process for agents.

    7 September 2020

    Four ways to strike the right balance in an evolving lettings landscape

    Should estate and letting agents have to make a choice between the best ways to meet their customer’s expectations? Or can a balance be found, taking into account the best of both worlds? This agency shares four areas where it’s found the sweet spot.

    4 September 2020

    Voids settle but rents on the rise as market starts to steady - Goodlord Rental Index

    Goodlord reveals key figures for the private rented sector for August 2020 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    26 August 2020

    Agents on the impact of the pandemic on the student lettings market

    The pandemic has wreaked havoc on the student lettings market, disrupting its usually reliable seasonal peaks and troughs for agents throughout the country.

    19 August 2020

    How to make the most of the post-lockdown boom in pet ownership

    Now is the time for your landlords to consider allowing pets and benefit from how much more attractive this makes their property to rent.

    17 August 2020

    Covid-19 and the human side of digital lettings

    Peter Lightfoot, Director of Elevation Lettings, winners of the Best Small Lettings Agent in the UK 2020, writes about the positive developments that his business has seen come out of a difficult period.

    14 August 2020

    How travel restrictions and mandatory quarantine periods could impact your agency

    Agencies need to be aware of restrictions around travel and mandatory quarantine periods to keep their staff and their customers safe from Covid-19.

    12 August 2020

    Local lockdowns: Insights from agents on the ground

    Local lockdowns are the government’s preferred alternative to another nationwide lockdown, but what does this mean for estate and letting agencies? Here’s advice from agents on the ground on how to prepare for a local lockdown.

    5 August 2020

    Rental market continues to enjoy bumper summer - Goodlord Rental Index

    Goodlord reveals key figures for the private rented sector for July 2020 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    5 August 2020

    Q&A: DAS Legal on employee rights and returning to work

    DAS Law answers key questions about your employees' rights when returning to the workplace, including whether they can refuse to return if they feel it's unsafe, whether they can ask to remain on furlough, and if it's safe for them to return to work if they've recovered from Covid-19.

    3 August 2020

    Q&A: Will lettings or sales win out in the property market?

    Costas Frangeskou, Goodlord’s Director of Sales, formerly of Rightmove, and Hamad Al Qubaisi, Lettings Manager at Barrows & Forrester, answer questions about recent changes in the sales and lettings market and what the future holds, including the impact of new legislation and tenant priorities.

    29 July 2020

    Why HMO management is a growth area for lettings agents

    A Chelmsford-based agency is providing consultancy services to agents looking to break into the lucrative HMO (house in multiple occupation) market.

    22 July 2020

    Four things to consider when choosing a Rent Protection Insurance policy for your landlords

    Rent guarantee cover has been under scrutiny for its performance during the pandemic. Agents offering this service to their landlords may risk losing the trust of their customers with the wrong policy, so here are four things to consider when making the choice.

    20 July 2020

    UPDATED: How the changes to the possession action process impact new and existing claims

    All claimants are now required to provide the courts with information about the impact of the Covid-19 pandemic on their tenants as part of the temporary changes to the possession action process.

    20 July 2020

    47% of agents say they want more flexibility to work remotely in a Goodlord poll

    Almost half of agents want their agencies' cultures to shift to one of increased remote work, found a poll by Goodlord. 

    15 July 2020

    DAS Legal Q&A: What you need to know about the government’s ‘pre-action protocol’

    DAS Law answers key questions about the government's 'pre-action' protocol, including what agents and landlords should consider before initiating any proceedings, what could the pre-action protocol for possession claims based on rent look like, and what to do if you've already served notice.

    15 July 2020

    Why it's important that your agency has a robust referencing process in place

    Tenant referencing can impact whether or not you can retain a tenancy deposit if a tenancy application falls through and could even affect your eligibility for insurance, so it's crucial that you have a robust process in place. 

    13 July 2020

    Goodlord and Vouch to join forces to create new market leader

    Leading property technology company Goodlord has announced that it will be joining forces with referencing platform Vouch, bringing the fast-growing Vouch business into the Goodlord group.

    9 July 2020

    Three takeaways for letting agents from the Chancellor’s summer statement 2020

    The Chancellor's summer statement sets out a plan to boost jobs in the UK economy post-pandemic - and here are three key takeaways for estate and letting agents to consider.

    8 July 2020

    DAS UK + Goodlord: Making the right calls for agents, landlords, and tenants during the Covid-19 crisis

    David Swigciski, Director of Client Services at DAS UK Group and Oli Sherlock, Head of Insurance at Goodlord, reflect on the support they provided for agents, landlords and tenants during the Covid-19 crisis.

    8 July 2020

    More tenants will choose build-to-rent as sector matures

    Build-to-rent is the sector is geared towards offering tenants a lifestyle, rather than just a home, according to a lettings manager who specialises in BTR properties for CBRE.

    6 July 2020

    Four questions to ask potential tenants as summer demand heats up

    Make sure you’re not wasting your agency’s time or money on applicants your referencing provider would advise against with just a few key questions.

    2 July 2020

    Rents up and voids down as lettings market caters to unprecedented demand

    Goodlord's Lettings Activity Tracker and latest Rental Index show a continuation of the strong demand seen since restrictions on moving home were lifted, and rent increases nearly across the board.

    29 June 2020

    How letting agents can collaborate to "grow and grow together"

    Chelmsford-based estate agency Charles David Casson plans to establish an agency network to share resources and expertise, and encourage collaboration in lettings  - so the industry can survive and grow.

    24 June 2020

    Why building strong virtual foundations is key to a sturdy lettings outlook

    Virtual viewings, online contract signing, and digital identity verification became the norm for many letting and estate agents during lockdown and many of the changes could be here to stay.

    22 June 2020

    Meet your landlords’ expectations by asking what they expect, says this agency

    The best way to understand your landlords is to ask them what they expect from you, so you can better adapt your services to meet their needs, says Michael Poole Estate Agents.

    17 June 2020

    Why agencies should rethink their service offering after the pandemic

    Customers needs and expectations will likely be altered forever by the pandemic. Here are a few ways agencies could rethink their service offering to make sure they're meeting the needs of their landlords and tenants in the post-lockdown period. 

    15 June 2020

    Meet the agency creating business sustainability through a virtual approach

    Sure Property Group set up all virtual viewings even before the lockdown came into force - a decision which has proven fruitful.

    10 June 2020

    Four scenarios for the future and why your agency should plan for all of them

    In a highly uncertain environment, agencies will need to think differently about the future and plan for different scenarios. Goodlord lays out four versions of the future of the lettings industry.

    9 June 2020

    Pre-tenancy admin "painful" for almost half of property professionals

    Pre-tenancy administration is proving time-consuming for many property professionals, with almost half of agents saying it took them more than three hours to complete in a survey of the lettings industry by Goodlord.

    8 June 2020

    UPDATE: Six-month notice period comes into law and "winter truce" on evictions announced

    Landlords will need to give tenants six months notice if they intend to regain possession of their property and no tenants will be evicted over Christmas.

    8 June 2020

    Meet the agency doing crisis training to “be there for people, first and foremost”

    Ensuring all senior managers are well-equipped to advise tenants on the financial support available was one measure E Property Agent took to counter the impact of the coronavirus. 

    4 June 2020

    How to get to know your customer better and boost your agency's marketing success

    Boost your agency's marketing with buyer personas, content, and a more flexible approach, and start winning more business.

    3 June 2020

    UK rental market bounces back as restrictions lift shows latest data

    Goodlord's Lettings Activity Tracker and latest Rental Index show a remarkable bounce back in lettings activity since restrictions around moving house were lifted in mid-May.

    2 June 2020

    Landlords' top concerns and how to address them during COVID-19

    Legislation and tax, property repairs and damage, and managing void periods are among the top concerns of landlords for the year ahead, in addition to the impact of the pandemic on rent payments.

    1 June 2020

    UPDATED: Your guide to the new regulations for Electrical Safety Standards

    The Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 came into force on 1 June 2020 and require five-yearly inspections of electrical installations and inspection reports to be supplied to tenants.

    1 June 2020

    Your guide to inspections, repairs, and gas safety checks in the post-lockdown period

    Letting agents, landlords and contractors can now visit tenants’ homes to carry out a range of essential and non-essential work or maintenance, as long as they are following the guidance on working in people’s homes.

    1 June 2020

    Contingency planning and “steep learning curves” part of this agency’s pandemic response

    Contingency planning has meant a smooth transition to home work for this agency - and a culture of training has helped it adapt to respond to the needs of its tenants and landlords.

    27 May 2020

    “The lettings market hasn’t gone away,” says this agency

    This Teesside-based agency has a positive outlook on the future of the lettings industry - and how it will emerge in a good position on the other side of the pandemic. 

    26 May 2020

    Tenant Fees Act: Your guide to the end of the transition period

    All assured shorthold tenancies, student accommodation, and licences to occupy housing in England will be subject to the Tenant Fees Act from 1 June 2020, regardless of when the tenancy agreement was originally entered into.

    20 May 2020

    Creative thinking needed to stay safe while managing house moves

    Meet the agency that hasn't stopped letting throughout the pandemic, taking a creative approach to make sure its moves are always in line with the government's guidelines on social distancing.

    18 May 2020

    How to maintain social distancing in your agency

    Social distancing will mean changes to how staff arrive and leave the office, how they move around the office or work at a desk, during meetings and break times, or interacting with customers.

    15 May 2020

    How to advise your tenants on looking for a property and moving home during COVID-19

    Tenants will need to change the way carry out their property search, arrange flexible contracts, and manage their moves carefully to reduce the spread of coronavirus.

    14 May 2020

    Managing office visits, viewings, and check-ins while preventing the spread of coronavirus

    The restrictions on lettings activity have been lifted, but “this does not represent a return to normality”. Agencies will need to adapt their practices and procedures, from office visits through to check-in.

    13 May 2020

    How to carry out a Covid-19 risk assessment on your workplace

    All employers will need to carry out a risk assessment before reopening their offices to ensure that their employees can work safely during coronavirus.

    13 May 2020

    Letting agencies allowed to reopen and house moves can resume

    All buyers and renters will now be able to complete purchases and view properties in person, while estate agents, conveyancers and removals firms can return to work while following social distancing guidelines, confirmed the Housing Secretary Robert Jenrick.

    10 May 2020

    Government announces roadmap to transition out of lockdown

    The government has shared the “first sketch of a roadmap for reopening society” and how the UK will restart its economy as it transitions out of the lockdown. 

    7 May 2020

    Curving towards acceptance: Peter Knight on timing your future plans right

    The shock that letting agencies have experienced due to the pandemic can be likened to the Kübler-Ross stages of grief - an analogy that can help your agency understand how to better adapt for the future.

    6 May 2020

    New loan scheme to help small businesses 'bounce back' from the pandemic

    Small to medium-sized businesses - including many letting agencies - will be eligible to borrow between £2,000 to £50,000 under the government's Bounce Back Loan scheme.

    5 May 2020

    Rents dip and void periods fluctuate as lockdown continues to impact lettings markets

    Rents dropped in several regions during April and void periods shifted throughout the month as the lockdown continued to impact the lettings market, shows the latest Goodlord Rental Index.

    4 May 2020

    Understanding and flexibility are key to navigating a crisis for this agency

    Understanding of how the coronavirus (COVID-19) pandemic is affecting tenants and landlords is key to navigating these uncertain times, says the director of this agency.

    30 April 2020

    Q&A: David Cox answers questions on legislation and the impact of coronavirus on the lettings industry

    ARLA Propertymark CEO David Cox answers your questions on managing house moves, non-payment of rent, and the eviction process during lockdown; furlough; upcoming legislation changes including electrical safety standards, the abolition of Section 21 and Regulation of Property Agents, and more.

    29 April 2020

    How to replicate the "water cooler effect" when your team's working from home

    There are a few ways you can try and replicate those serendipitous moments between team members that occur in the office while your team is working remotely.

    29 April 2020

    David Cox: “The first Friday out of lockdown is probably going to be one of the biggest moving days in the lettings industry’s history.”

    The ARLA Propertymark CEO spoke about the impact of coronavirus on the lettings industry in a Goodlord webinar.

    28 April 2020

    Only 2% increase in late rental payments, study of 20,000 lets reveals

    Goodlord analysed payment trends from 20,000 UK rental properties and found that there was only a 2% increase in late rental payments over the last month.

    27 April 2020

    Get your messaging right and become a "trusted advisor", say leading agency trainers

    These agency trainers recommend taking the time to set up a full marketing plan to help with messaging and content during the pandemic - and beyond. 

    24 April 2020

    Q&A: Paul Shamplina on the impact of the coronavirus pandemic on landlords

    Landlord Action's Paul Shamplina answers your questions on how to manage relationships with landlords and tenants during the coronavirus pandemic and changes to legislation around evictions.

    22 April 2020

    Managing missed rent and payment plans with free templates

    Covid-19 could affect the ability of some tenants to pay their rent. We’ve put together a guide to help you manage this scenario, from assessing your tenants' financial situation to arranging a payment plan, including free templates.

    20 April 2020

    “People will remember the way you made them feel,” thinks Christopher Watkin

    Invest time now in creating useful resources that will help your community navigate the coronavirus pandemic and you'll develop long-lasting relationships.

    16 April 2020

    How to build positive "credit" with your team from afar

    The 10:1 ratio can help you build up positive "credit" with your team members, whether you're working in the office or remotely, and make it easier for to deliver feedback and manage performance.

    14 April 2020

    Furlough: Everything your agency needs to know

    Many businesses, including letting agencies, are choosing to furlough their staff and take advantage of the government support available during the pandemic. Here's a quick guide to the furloughing process. 

    9 April 2020

    How to manage the shift from in-person to remote management at your agency

    It's important to be aware of the differences between face-to-face and remote interactions in order to maintain relationships and ensure your team is working well from home during the coronavirus (COVID-19) pandemic.

    8 April 2020

    Meet the agency that sees opportunity in change

    This Essex-based agency is using the time it has while remote working to self-regulate and gain industry qualifications - before regulation of the profession becomes mandatory.

    6 April 2020

    Your guide to EPC assessments during Covid-19

    It remains a legal requirement to obtain an Energy Performance Certificate before selling or letting a property during the coronavirus (COVID-19) pandemic, the government has confirmed.

    6 April 2020

    Goodlord unveils ‘Pay As You Get Paid’ offer to support letting agents

    Goodlord has revealed details of a new scheme designed to ease cash flow pressures on letting agents and ensure they can continue to support new and existing customers throughout the pandemic. The scheme covers new transactions as well as offering free tenancy renewals.

    2 April 2020

    Data shows UK renters rush to secure new properties in March

    Goodlord reveals key figures for the private rented sector in March 2020 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    1 April 2020

    Tips and tricks for staying productive when working remotely

    As the coronavirus (COVID-19) pandemic forces agencies to move to remote working, keeping staff motivated and productive is essential, so your business can continue to run efficiently.

    1 April 2020

    Your guide to the Minimum Energy Efficiency Standard (MEES) Regulations

    Domestic private rented properties in England and Wales should have a minimum Energy Performance Certificate rating "E" from 1 April 2020.

    31 March 2020

    Right to rent: Temporary changes to process during Covid-19

    Right to checks can be carried out over video calls and tenants can supply scanned copies or photos of documents, after the government introduced temporary changes to the process as a result of the coronavirus pandemic.

    30 March 2020

    Your guide to managing house moves and repairs during Covid-19

    The government is advising renters to delay moving into a new home for as long as possible and landlords to only carry out urgent repairs while emergency measures are in place to fight coronavirus.

    27 March 2020

    Your guide to the Coronavirus Job Retention Scheme

    All UK employers can take advantage of the Coronavirus Job Retention Scheme, and claim up to 80% of employees’ wages when they’ve been furloughed due to coronavirus (COVID-19).

    26 March 2020

    The best tools to help you manage your agency remotely

    Coronavirus (COVID-19) is forcing businesses to adapt quickly to the world of remote working. It’s all about being prepared - and well equipped.

    25 March 2020

    Goodlord continues to offer Rent Protection Insurance under new Government rules and introduce new support services

     Goodlord has updated their Rent Protection Insurance product to ensure claims can still be processed under the latest rules.

    25 March 2020

    Agencies should not open: Guidance on business and premises closures

    All non-essential premises must now be shut, including agencies, following guidance from the government on business and premises closures to prevent the spread of coronavirus (COVID-19).

    23 March 2020

    How one agency has changed its procedures to adapt to the coronavirus pandemic

    “We're looking at every angle and we're learning a lot of it on the job, because none of us has been in this situation before," says the director of a London agency that's adapting quickly to a new way of working.

    19 March 2020

    Your guide to protection against eviction for tenants during Covid-19

    The government will put in place a package of measures to protect both landlords and tenants during the coronavirus (COVID-19) pandemic.

    18 March 2020

    Legal ramifications for lettings of coronavirus: Q&A with DAS LAW

    Simon Richards, Senior Associate with DAS Legal, answered questions on the legal implications for lettings of the coronavirus (COVID-19) pandemic in a Goodlord webinar.

    18 March 2020

    Your guide to the Homes (Fitness for Human Habitation) Act 2018

    Build-to-rent is the sector is geared towards offering tenants a lifestyle, rather than just a home, according to a lettings manager who specialises in BTR properties for CBRE.

    16 March 2020

    Your guide to government support for businesses impacted by Covid-19

    Agency businesses that have been affected by coronavirus (COVID-19) could be eligible for government support, including statutory sick pay relief and interest-free loans.

    12 March 2020

    Preparing your letting agency for the impact of Covid-19

    It’s important that letting agents stay up to date with the latest guidance on the coronavirus (CVID-19) and put the appropriate plans in place to ensure their agencies can continue to operate with minimal impact on their businesses.

    9 March 2020

    Goodlord raises £10 million to accelerate digitisation of renting

    Goodlord has raised over £10m in a Series B funding round and plans to invest more resources in the development of its software.

    9 March 2020

    Acquisitions are now a "no brainer" for agencies who want to grow

    The lettings market will likely see more consolidation in the coming years, which provides an opportunity for agencies who are looking to grow their managed portfolios.

    5 March 2020

    Void periods inch downwards but rents reflect season

    The latest Goodlord Rental Index has shown an encouraging decline in void rates during February. However, rents proved as expected for the season and dipped slightly across all but three regions monitored. 

    2 March 2020

    Diversifying your agency's service offering could result in exponential growth

     “We have something to offer everyone,” says the Head of Lettings for a property management company that manages 1,500 residential properties, 600 student rooms, and  1,000,000 square feet of office space in the UK.

    26 February 2020

    How your agency could benefit by offering landlords fully customisable packages

     “We can be as flexible as the landlord wants us to be,” says the founder of a Northern lettings agency, where every single management package is fully customisable. 

    24 February 2020

    Your guide to mandatory client money protection for letting agents

    It has been mandatory for letting agents in England to belong to a client money protection scheme 1st April 2019 in order to safeguard the funds of their landlords and tenants.

    19 February 2020

    Meet the agency offering renovations alongside property management

    Diversifying their service offering has allowed a Shrewsbury-based agency to provide their landlords with more value, while improving its bottom line.

    17 February 2020

    What is customer due diligence and how do you apply it?

    Customer due diligence means not only verifying that your customers are who they say they are, but also having an understanding of the purpose and intended nature of their relationship with your business.

    12 February 2020

    How could climate change affect your agency in the next decade?

    Climate change regulations will likely have a significant impact on legislation of the private rented sector in the next few years, with Minimum Energy Efficiency Standards just the first in a series of regulations to help the UK reach net zero emissions. 

    11 February 2020

    56% of letting agents optimistic about their future

    Goodlord’s State of the Industry Report has revealed key insights revealing current levels of industry optimism.

    10 February 2020

    Lifetime deposits set to shake up the status quo for letting agents and renters alike

    "Lifetime deposits" or "deposit passporting" looks set to become a reality under the Government's Renters' Reform Bill, but there a number of operational and financial issues that would need to be resolved before they are introduced.

    6 February 2020

    Void periods hold steady but rents dip in January rental market

    Goodlord reveals key figures for the private rented sector in January 2020 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    5 February 2020

    Goodlord State of the Industry report reveals fall-out from Tenant Fees Act

    It was widely predicted that the ban on tenant fees would have a significant impact on many agencies’ revenues. The latest Goodlord survey results show that, six months on, this is bearing out.

    3 February 2020

    This agency says that 9 out of 10 of its referrals are a guaranteed instruction

    A Hertford agency says that 90% of its referrals from its current landlords result in instructions, which make up over half of the agency's new instructions.

    1 February 2020

    February is the cheapest month for renters to move house

    An analysis conducted by Goodlord looked at thousands of lets from across the UK. The research revealed that the average monthly price of a UK rental property was cheapest in February.

    29 January 2020

    Win new landlords by providing your tenants with a 24/7 service

    A Manchester agency is providing its tenants with round-the-clock service and winning new landlords because of it.

    27 January 2020

    Build-to-rent is setting the pace in tenant services

    Letting agents and landlords will need to keep up with the lifestyle being offered to tenants by new build-to-rent developments in order to stay competitive in the coming decade.

    22 January 2020

    Meet the agency that's transformed its relationship with its tenants

    Homes Partnership is building long-term relationships with its tenants.

    20 January 2020

    Brexit: How will the transition period affect your lettings agency?

    When the UK leaves the EU on 31st January 2020, it will enter an 11-month transition period, designed to provide time for the details of the new relationship between the UK and the EU to be agreed.

    15 January 2020

    Your guide to risk assessing your agency for money laundering with free template

    Businesses that are regulated by money laundering legislation need to carry out a risk assessment, to identify where they could be at risk of being used for money laundering. Use our free template as the basis for your agency's risk assessment.

    13 January 2020

    Four ways agencies can improve their property management processes

    The Director of Lettings and Sales at one of London's oldest agencies shares why property management has been one of its keys to success and four ways to improve your processes when it comes to looking after your clients' biggest assets.

    8 January 2020

    Rental market remains stable over holiday period

    Goodlord reveals key figures for the private rented sector in December 2019 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    6 January 2020

    The Fifth Money Laundering Directive: Risk assessments and customer due diligence

    Letting agents will need to carry out a risk assessment and customer due diligence to ensure their processes are compliant under the The Money Laundering and Terrorist Financing (Amendment) Regulations 2019.

    19 December 2019

    Your guide to the Renters' Reform Bill

    The government has proposed a sweeping set of reforms for the private rented sector in England with its Renters' Reform Bill, including abolishing Section 21, making changes to Section 8, and introducing "lifetime deposits".

    16 December 2019

    What happens now? Lettings legislation after the election

    The government is likely to forge ahead with its “better deal for renters”, including abolishing Section 21.

    11 December 2019

    Make sure your agency is prepared for another decade of legislative change

    The private rented sector has undergone immense legislative change in the past decade - will this continue in the next one? We take a closer look in this extract from Goodlord's latest e-book, Dawn of a decade: Lettings in the 2020s. 

    9 December 2019

    Why good reviews are essential for agencies who want to win new landlords

    Reviews are vital to gaining the trust of new landlords, says the co-founder of a multi-award-winning lettings and property management company in Vauxhall, South London.

    5 December 2019

    Lettings market levels out in run up to Christmas - Goodlord Rental Index

    Goodlord reveals key figures for the private rented sector in November 2019 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    2 December 2019

    How could Brexit impact letting agents and the private rented sector?

    Uncertainty abounds almost four years after the referendum. We look at how Brexit could impact the PRS in this extract from Goodlord's latest e-book, Dawn of a decade: Lettings in the 2020s. 

    29 November 2019

    The areas of London with the biggest drops in EU tenants since 2016

    Data compiled by Goodlord has revealed which areas of London have seen the biggest drop in EU citizens taking up tenancies since the 2016 Referendum.

    27 November 2019

    General election 2019: Your guide to key housing policy proposals

    We’ve put together a quick guide to the housing policies announced by the Conservatives, Labour, Green Party, and Liberal Democrats, which include everything from ending "no fault" evictions to increasing minimum energy efficiency standards.

    25 November 2019

    How Sowerbys is using video to set itself apart from the competition

    Sowerbys is using the power of content to stand out in the crowded agency market.

    20 November 2019

    Four agents discuss why legislation is an opportunity to win landlords

    Landlords will be looking to letting agents to manage increasingly complex legislation, so letting agents should be prepared to demonstrate their knowledge.

    18 November 2019

    It’s a “false economy” to achieve maximum rent at the expense of great tenants

    “If you get the tenant right, everything else is much easier,” says the Lettings Director of a leading specialist lettings agency.

    13 November 2019

    A guide to HMO licensing for letting agents and landlords

    Letting agents and landlords need to be aware of their HMO licensing obligations when it comes to rental properties operating as houses in multiple occupation.

    11 November 2019

    Why taking a team-based approach to clients is this agency's key to success

    Traditional estate agents weren't client-focused and were riddled with inefficiencies, says the founder of London's Madley Property, so he decided to start one of his own and try a different way of doing things.

    7 November 2019

    Mixed picture for the rental market as key regional differences emerge

    Goodlord reveals key figures for the private rented sector in October 2019 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    4 November 2019

    Meet the agency whose mission is to make lettings a “delight”

    Tenants keep going back to a premium agency in Birmingham that's dedicated to providing a standout service.

    30 October 2019

    Quality property management is about “doing the right thing” says this student agency

    A not-for-profit student agency is leading the way on service levels for both landlords and tenants in Newcastle.

    28 October 2019

    How will Brexit affect GDPR processes in your agency?

    Agencies will still need to comply with data protection law after Brexit, and may need to make some changes to their processes if they receive data from the EU.

    23 October 2019

    Win more landlords by showing you can find and retain the best tenants

    Minimising voidage periods is only one part of the equation. Agencies need to be able to demonstrate to potential landlords their tenants will not only pay their rent on time, but also take care of the landlord's home like their own.

    21 October 2019

    What should your lettings agency do to prepare for Brexit?

    Brexit is unlikely to have a major impact on most agencies' operations, however, it’s worth making sure you're clear on how Brexit could affect employment, data, and financial services for UK businesses.

    15 October 2019

    How to start a lettings agency: Advice from an agent who set out on his own

    "Be prepared to work hard," says the founder of a thriving agency in Bristol, who has proven it's possible to set up a successful lettings agency even in a challenging lettings market.

    14 October 2019

    How to start preparing for the regulation of property agents (RoPA) now

    The recommendations from the Regulation of Property Agents Report (RoPA) might be several years away from becoming reality, but there are ways that proactive estate and letting agents can start preparing now.

    9 October 2019

    How could rent controls affect housing supply?

    The Mayor of London has called for the powers to re-introduce rent controls in the city. We look at how rent controls previously impacted housing supply in England in the past, and their effect overseas.

    7 October 2019

    The three things your agency should be doing if you want to be the best in the country

    Letting agencies who want to be the best need to have the systems in place to excel at the basics, says Property Academy and EA Masters founder Peter Knight.

    3 October 2019

    Autumn slowdown: Void periods increase after summer boom in lettings

    Goodlord reveals key figures for the private rented sector in September 2019 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    2 October 2019

    London rents now twice as high as UK average

    The latest Goodlord Rental Index has shown that renters in London are now spending double the UK average on rent each month.

    30 September 2019

    Preparing for the new anti-money laundering directive

    The EU's Fifth Money Laundering Directive is just months away from becoming law and letting agents who process rental payments of €10,000 or more a month will need to start preparing to ensure their processes are compliant.

    25 September 2019

    Why “aspirational landlords” are looking for more value from letting agents

    People still want to be landlords, says the director of an Essex lettings agency, and he thinks they will be looking for more value from their managing agents.

    23 September 2019

    How will Brexit affect your tenants’ right to rent?

    The rights and status of EU, EEA and Swiss citizens living in the UK will remain the same until 30 June 2021, but most will need to apply for the EU Settlement Scheme.

    16 September 2019

    David Cox Q&A: Further clarification for agents on the Tenant Fees Act

    Letting agents are still seeking clarification on the Tenant Fees Act, months after it came into effect. ARLA Propertymark CEO David Cox answered questions on the Tenant Fees Act in a Goodlord webinar on legislation changes. 

    16 September 2019

    ARLA Propertymark Q&A: Changes to Section 21 and Section 8

    ARLA Propertymark CEO David Cox answers letting agents' questions on the Government's plans to repeal Section 21, which would put an end to "no-fault evictions", and the proposed improvements to Section 8 to make it easier for landlords to regain possession of their properties. 

    16 September 2019

    Q&A with ARLA Propertymark: The Regulation of Property Agents Report (RoPA)

    ARLA Propertymark CEO David Cox answers estate and letting agents' questions on the Regulation of Property Agents Report.

    13 September 2019

    Letting agents need to make voices heard on Section 21, says ARLA Propertymark CEO

    ARLA Propertymark CEO David Cox is urging letting agents to participate in the consultation on the repeal of Section 21.

    11 September 2019

    Acquisitions are the fastest way to grow your managed portfolio, says this agency

    Growth by acquisition has been the focus for a Luton agency, which has grown its managed portfolio from nothing to almost two hundred properties in just two years. 

    10 September 2019

    ARLA Propertymark CEO David Cox to answer questions on repeal of Section 21

     ARLA Propertymark CEO David Cox will provide expert assistance on the forthcoming repeal of Section 21 and other legislation at Goodlord's next webinar.

    4 September 2019

    Void periods at record lows in August - Goodlord Rental Index

    Goodlord reveals key figures for the private rented sector in August 2019 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    2 September 2019

    Goodlord updates product ahead of Welsh Tenant Fee Ban

    Following the announcement from the government of the introduction of the Renting Homes (Fees etc.) (Wales) Act, we've updated our platform to ensure our customers are compliant no matter where their tenancy is. 

    2 September 2019

    Goodlord announces partnership with DAS Insurance to automate claims process

    Goodlord has announced an exclusive partnership with leading insurance provider DAS UK Insurance, offering customers a new Rent and Legal Protection policy.

    28 August 2019

    How to ensure your tenancy agreements are fair and meet your legal obligations

    Letting agents need to be aware of their legal obligations around supplying prospective tenants with a copy of the agreement, and explaining what it means.

    20 August 2019

    State of the Industry Report: 90% of agents predict drop in revenue post-Tenant Fees Act

    Goodlord's first State of the Industry Report reveals how letting agents throughout the UK are feeling during a summer of massive change for the industry.

    19 August 2019

    Three simple ways to increase your management fees

    Stop talking in percentages, change your mindset and invest more in finding great tenants, is one expert's advice for letting agents looking to increase their management fees. 

    15 August 2019

    Your complete guide to the Welsh Tenant Fee Ban

    Your guide to the Renting Homes (Fees Etc.) (Wales) Act 2019 and its impact  on rent, tenancy and holding deposits, default payments and more.

    12 August 2019

    Your guide to tenancy deposit law

    There's more to tenancy deposit law than tenant deposit protection schemes (TDPs). You also need to make sure you're complying with deposit caps, and the legal timelines for providing prescribed information and returning the deposit at the end of a tenancy.

    7 August 2019

    Rents drop in five regions - Goodlord Rental Index

    Goodlord reveals key figures for the private rented sector in July 2019 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    31 July 2019

    Overseas landlords still investing in UK, according to specialist agency

    “We’re finding a lot of overseas landlords aren’t concerned about Brexit and we haven’t seen any slowdown in them buying properties to let,” says Jordan Axten, Head of Operations at Regent Property. 

    25 July 2019

    Section 8: Your guide to the proposed changes

    The Government's key proposals for strengthening Section 8 when Section 21 is abolished, improving or widening the current grounds for repossession, including when a landlord wants to sell a property and if their family members want to move into a property.

    23 July 2019

    Your guide to the Regulation of Property Agents Report (RoPA)

    New recommendations from the Regulation of Property Agents Report (RoPA) could signal the beginning a new era for estate agents and letting agents alike.

    19 July 2019

    Goodlord expands offering to include Corporate Lets

    Corporate let tenancies are now available to process through Goodlord, helping agents to streamline their processes and maximise efficiencies.

    15 July 2019

    How this agency charges management fees of almost 20% while others are dropping their fees

    Landlords are opting to pay 18% of their rental income for a Surrey agency's comprehensive, top-tier management service.

    8 July 2019

    Welsh agencies bracing for impact of Tenant Fee Ban

    Wales is the next country to be hit by a ban on tenant fees, when new legislation comes into effect on 1st September 2019.

    5 July 2019

    Rents rise in four regions, but drop 6% in South East - Goodlord Rental Index

    Goodlord reveals key figures for the private rented sector in June 2019 based on tenancies processed through our platform, including average rents, tenancy lengths, voidage periods and more, in the Goodlord Rental Index.

    1 July 2019

    "You have to think of today's tenants as tomorrow's landlords": the importance of tenant experience

    Providing your tenants with a good experience could be crucial to your business in the future, says Nicholas Edwards of Gibbs Gillespie.

    26 June 2019

    Global renting round-up: Rent controls, an Airbnb backlash and build-to-rent

    We round up the biggest stories from the private rented sector around the world, visiting Europe, the US, Canada and Australasia.

    25 June 2019

    Selective licensing should be retained and a register of landlords created, says review

    Selective licensing schemes should be retained but could be improved with introduction of a national register of landlords, along with a number of other recommendations from an independent review of the schemes' effectiveness.

    24 June 2019

    Why tenants can still be valuable customers - even since the Tenant Fee Ban

    You can still charge tenants for additional services, as long as the decision to take up these services is optional, and tenants will pay for services that will make their lives easier.

    18 June 2019

    Have you considered offering short-lets at your agency? Here's why you should

    Offering both long and short-term lets has significantly enhanced a York agency’s proposition to landlords.

    17 June 2019

    Your complete guide to the English Tenant Fees Ban

    Your guide to the English Tenant Fees Act and what letting agents and landlords need to be know about how it affects rent, tenancy and holding deposits, default payments and payments for assignment, novation or variation of a tenancy and early termination of a tenancy.

    17 June 2019

    Goodlord appoints Peter Knight as Non-Executive Director

    Goodlord has appointed property expert and entrepreneur Peter Knight to its Board as an Independent Non-Executive Director.

    12 June 2019

    How do deposit replacement schemes work?

    Deposit replacement schemes are becoming increasingly popular - but how do they actually work? We've put together a guide to the pros and cons of deposit replacement schemes for tenants, landlords and letting agents. 

    11 June 2019

    Three ways your agency could get more referrals from your landlords and tenants

    People trust recommendations from friends and family more than any other source, so  here's three ways you can get more referrals from your landlords and your tenants.

    10 June 2019

    How to stay compliant in lettings: Advice from a leading agency trainer

    Letting agents who try to cut corners to save money in the face of increasing lettings legislation risk “getting into more trouble than they would have done before these changes,” says former ARLA Propertymark President Frances Burkinshaw.

    7 June 2019

    Goodlord and flatfair announce partnership

    Goodlord and flatfair have announced a new partnership to help facilitate deposit-free renting to hundreds of letting agents and landlords across the UK.

    How letting agents can educate and inform to earn their landlords’ trust

    Tougher rules for businesses not following COVID-secure guidance when English lockdown ends

    The Brexit effect on bank accounts and what this means for non-UK resident landlords

    Four ways to bring value to your agency through reinvestment

    Right to rent checks: a digital future

    Landlord Action's Legal Director answers letting agents' questions on the new possession process

    Analysis of Tier 3 impact on Leicester lettings foreshadows lockdown slump

    Meet the property management expert who is working hard to educate landlords on their responsibilities

    Improving Electrical Safety Standards in the private rented sector

    How to start preparing your staff for the regulation of property agents

    New lettings legislation still passing during the pandemic, says Landlord Action’s Legal Director

    Evictions will not be enforced until January 2021, as government increases lockdown protection for tenants

    Furlough scheme extended until the end of March 2021 and new support for businesses announced

    Letting agencies can operate, viewings and house moves can take place during lockdown

    How to keep your staff engaged and productive during lockdown and beyond

    Rents down and voids increase as market cools across UK - Goodlord Rental Index

    Regulation of Property Agents: Creating a younger industry?

    How to manage the fast-track to digital lettings

    Evictions will not be enforced by bailiffs in areas with Tier 2 and Tier 3 restrictions

    Meet the trainer on a mission to make agency qualifications more flexible

    Home Office introduces online right to rent check service and confirms rules for B5JSSK nationals

    Goodlord adds facial recognition technology as part of referencing revamp

    ARLA Propertymark Q&A: Managing Covid-19's continued impact on the possession process

    ARLA Propertymark legal expert says landlords can serve Section 8 notice twice, if needed

    Your guide to the proposals to increase the Minimum Energy Efficiency Standards

    Why is open banking important in lettings?

    How to set up your own online video series

    Voids reassuringly steady despite movement in rents - Goodlord Rental Index

    1 in 4 tenants concerned about paying the rent, survey of tenants reveals

    Why it pays to show understanding and adaptability in lettings

    Your guide to the latest support for businesses announced in the Winter Economy Plan

    Meet the agent who says being a landlord gives him an edge

    Q&A: Landlord Action's Paul Shamplina answers questions on the pre-action protocol

    Four tips for a successful agency acquisition

    Optimism about future of lettings increases following pandemic - State of the Industry report

    Prepare your tenants for the pre-tenancy process and progress lets faster with free checklist

    Goodlord and Reapit announce new software integration to further simplify tenancy creation

    Four ways to strike the right balance in an evolving lettings landscape

    Voids settle but rents on the rise as market starts to steady - Goodlord Rental Index

    Agents on the impact of the pandemic on the student lettings market

    How to make the most of the post-lockdown boom in pet ownership

    Covid-19 and the human side of digital lettings

    How travel restrictions and mandatory quarantine periods could impact your agency

    Local lockdowns: Insights from agents on the ground

    Rental market continues to enjoy bumper summer - Goodlord Rental Index

    Q&A: DAS Legal on employee rights and returning to work

    Q&A: Will lettings or sales win out in the property market?

    Why HMO management is a growth area for lettings agents

    Four things to consider when choosing a Rent Protection Insurance policy for your landlords

    UPDATED: How the changes to the possession action process impact new and existing claims

    47% of agents say they want more flexibility to work remotely in a Goodlord poll

    DAS Legal Q&A: What you need to know about the government’s ‘pre-action protocol’

    Why it's important that your agency has a robust referencing process in place

    Goodlord and Vouch to join forces to create new market leader

    Three takeaways for letting agents from the Chancellor’s summer statement 2020

    DAS UK + Goodlord: Making the right calls for agents, landlords, and tenants during the Covid-19 crisis

    More tenants will choose build-to-rent as sector matures

    Four questions to ask potential tenants as summer demand heats up

    Rents up and voids down as lettings market caters to unprecedented demand

    How letting agents can collaborate to "grow and grow together"

    Why building strong virtual foundations is key to a sturdy lettings outlook

    Meet your landlords’ expectations by asking what they expect, says this agency

    Why agencies should rethink their service offering after the pandemic

    Meet the agency creating business sustainability through a virtual approach

    Four scenarios for the future and why your agency should plan for all of them

    Pre-tenancy admin "painful" for almost half of property professionals

    UPDATE: Six-month notice period comes into law and "winter truce" on evictions announced

    Meet the agency doing crisis training to “be there for people, first and foremost”

    How to get to know your customer better and boost your agency's marketing success

    UK rental market bounces back as restrictions lift shows latest data

    Landlords' top concerns and how to address them during COVID-19

    UPDATED: Your guide to the new regulations for Electrical Safety Standards

    Your guide to inspections, repairs, and gas safety checks in the post-lockdown period

    Contingency planning and “steep learning curves” part of this agency’s pandemic response

    “The lettings market hasn’t gone away,” says this agency

    Tenant Fees Act: Your guide to the end of the transition period

    Creative thinking needed to stay safe while managing house moves

    How to maintain social distancing in your agency

    How to advise your tenants on looking for a property and moving home during COVID-19

    Managing office visits, viewings, and check-ins while preventing the spread of coronavirus

    How to carry out a Covid-19 risk assessment on your workplace

    Letting agencies allowed to reopen and house moves can resume

    Government announces roadmap to transition out of lockdown

    Curving towards acceptance: Peter Knight on timing your future plans right

    New loan scheme to help small businesses 'bounce back' from the pandemic

    Rents dip and void periods fluctuate as lockdown continues to impact lettings markets

    Understanding and flexibility are key to navigating a crisis for this agency

    Q&A: David Cox answers questions on legislation and the impact of coronavirus on the lettings industry

    How to replicate the "water cooler effect" when your team's working from home

    David Cox: “The first Friday out of lockdown is probably going to be one of the biggest moving days in the lettings industry’s history.”

    Only 2% increase in late rental payments, study of 20,000 lets reveals

    Get your messaging right and become a "trusted advisor", say leading agency trainers

    Q&A: Paul Shamplina on the impact of the coronavirus pandemic on landlords

    Managing missed rent and payment plans with free templates

    “People will remember the way you made them feel,” thinks Christopher Watkin

    How to build positive "credit" with your team from afar

    Furlough: Everything your agency needs to know

    How to manage the shift from in-person to remote management at your agency

    Meet the agency that sees opportunity in change

    Your guide to EPC assessments during Covid-19

    Goodlord unveils ‘Pay As You Get Paid’ offer to support letting agents

    Data shows UK renters rush to secure new properties in March

    Tips and tricks for staying productive when working remotely

    Your guide to the Minimum Energy Efficiency Standard (MEES) Regulations

    Right to rent: Temporary changes to process during Covid-19

    Your guide to managing house moves and repairs during Covid-19

    Your guide to the Coronavirus Job Retention Scheme

    The best tools to help you manage your agency remotely

    Goodlord continues to offer Rent Protection Insurance under new Government rules and introduce new support services

    Agencies should not open: Guidance on business and premises closures

    How one agency has changed its procedures to adapt to the coronavirus pandemic

    Your guide to protection against eviction for tenants during Covid-19

    Legal ramifications for lettings of coronavirus: Q&A with DAS LAW

    Your guide to the Homes (Fitness for Human Habitation) Act 2018

    Your guide to government support for businesses impacted by Covid-19

    Preparing your letting agency for the impact of Covid-19

    Goodlord raises £10 million to accelerate digitisation of renting

    Acquisitions are now a "no brainer" for agencies who want to grow

    Void periods inch downwards but rents reflect season

    Diversifying your agency's service offering could result in exponential growth

    How your agency could benefit by offering landlords fully customisable packages

    Your guide to mandatory client money protection for letting agents

    Meet the agency offering renovations alongside property management

    What is customer due diligence and how do you apply it?

    How could climate change affect your agency in the next decade?

    56% of letting agents optimistic about their future

    Lifetime deposits set to shake up the status quo for letting agents and renters alike

    Void periods hold steady but rents dip in January rental market

    Goodlord State of the Industry report reveals fall-out from Tenant Fees Act

    This agency says that 9 out of 10 of its referrals are a guaranteed instruction

    February is the cheapest month for renters to move house

    Win new landlords by providing your tenants with a 24/7 service

    Build-to-rent is setting the pace in tenant services

    Meet the agency that's transformed its relationship with its tenants

    Brexit: How will the transition period affect your lettings agency?

    Your guide to risk assessing your agency for money laundering with free template

    Four ways agencies can improve their property management processes

    Rental market remains stable over holiday period

    The Fifth Money Laundering Directive: Risk assessments and customer due diligence

    Your guide to the Renters' Reform Bill

    What happens now? Lettings legislation after the election

    Make sure your agency is prepared for another decade of legislative change

    Why good reviews are essential for agencies who want to win new landlords

    Lettings market levels out in run up to Christmas - Goodlord Rental Index

    How could Brexit impact letting agents and the private rented sector?

    The areas of London with the biggest drops in EU tenants since 2016

    General election 2019: Your guide to key housing policy proposals

    How Sowerbys is using video to set itself apart from the competition

    Four agents discuss why legislation is an opportunity to win landlords

    It’s a “false economy” to achieve maximum rent at the expense of great tenants

    A guide to HMO licensing for letting agents and landlords

    Why taking a team-based approach to clients is this agency's key to success

    Mixed picture for the rental market as key regional differences emerge

    Meet the agency whose mission is to make lettings a “delight”

    Quality property management is about “doing the right thing” says this student agency

    How will Brexit affect GDPR processes in your agency?

    Win more landlords by showing you can find and retain the best tenants

    What should your lettings agency do to prepare for Brexit?

    How to start a lettings agency: Advice from an agent who set out on his own

    How to start preparing for the regulation of property agents (RoPA) now

    How could rent controls affect housing supply?

    The three things your agency should be doing if you want to be the best in the country

    Autumn slowdown: Void periods increase after summer boom in lettings

    London rents now twice as high as UK average

    Preparing for the new anti-money laundering directive

    Why “aspirational landlords” are looking for more value from letting agents

    How will Brexit affect your tenants’ right to rent?

    David Cox Q&A: Further clarification for agents on the Tenant Fees Act

    ARLA Propertymark Q&A: Changes to Section 21 and Section 8

    Q&A with ARLA Propertymark: The Regulation of Property Agents Report (RoPA)

    Letting agents need to make voices heard on Section 21, says ARLA Propertymark CEO

    Acquisitions are the fastest way to grow your managed portfolio, says this agency

    ARLA Propertymark CEO David Cox to answer questions on repeal of Section 21

    Void periods at record lows in August - Goodlord Rental Index

    Goodlord updates product ahead of Welsh Tenant Fee Ban

    Goodlord announces partnership with DAS Insurance to automate claims process

    How to ensure your tenancy agreements are fair and meet your legal obligations

    State of the Industry Report: 90% of agents predict drop in revenue post-Tenant Fees Act

    Three simple ways to increase your management fees

    Your complete guide to the Welsh Tenant Fee Ban

    Your guide to tenancy deposit law

    Rents drop in five regions - Goodlord Rental Index

    Overseas landlords still investing in UK, according to specialist agency

    Section 8: Your guide to the proposed changes

    Your guide to the Regulation of Property Agents Report (RoPA)

    Goodlord expands offering to include Corporate Lets

    How this agency charges management fees of almost 20% while others are dropping their fees

    Welsh agencies bracing for impact of Tenant Fee Ban

    Rents rise in four regions, but drop 6% in South East - Goodlord Rental Index

    "You have to think of today's tenants as tomorrow's landlords": the importance of tenant experience

    Global renting round-up: Rent controls, an Airbnb backlash and build-to-rent

    Selective licensing should be retained and a register of landlords created, says review

    Why tenants can still be valuable customers - even since the Tenant Fee Ban

    Have you considered offering short-lets at your agency? Here's why you should

    Your complete guide to the English Tenant Fees Ban

    Goodlord appoints Peter Knight as Non-Executive Director

    How do deposit replacement schemes work?

    Three ways your agency could get more referrals from your landlords and tenants

    How to stay compliant in lettings: Advice from a leading agency trainer

    Goodlord and flatfair announce partnership

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