24 January 2022

What taxation will affect your agency and landlords in 2022 and beyond?

Tax is a hot topic in lettings in 2022. Jaime Tillyer, Director at Vouch, shares her thoughts on how past tax changes, upcoming deadlines, and future proposals may affect your agency and landlords.

24 January 2022

Comparing plans to overhaul tenant rights in England, Scotland, and Wales

England, Scotland, and Wales all have proposals in the works to overhaul and improve tenant rights in the private rented sector. Here's a breakdown of how they compare.

19 January 2022

Stamp duty: Is the pressure mounting to reform property tax?

The stamp duty holiday, ending in 2021, had a huge impact on the property market, with repercussions still felt today in soaring house prices. This begs the question: is it time to reform this property tax? Mark Armstrong, Group Chief Executive Officer at Reapit, shares his thoughts.

18 January 2022

10 time-saving tips for letting agents in 2022

Letting and estate agents need to be looking at doing things faster and smarter to keep up with tenant demand in 2022, so we've put together ten ways that agents can save time at different points in the lettings process.

17 January 2022

Your guide to proposals to regulate short-term lets and holiday rentals

Policy makers across England, Scotland, and Wales are proposing various ways to regulate short-term lets and holiday rentals to help solve the problem of low housing stock for letting agents, landlords, and tenants.

13 January 2022

Industry first "digital onboarding" for landlords set to transform process

Goodlord is preparing to launch "digital landlord onboarding" in an industry first, to save letting agents time and improve the experience for landlords - with digital signing of the agency's Terms of Business the first element set for release.

12 January 2022

How to win landlords with "no sales BS" [+ podcast]

You can break down barriers to help you win more landlords if your agents ditch the corporate image and avoid selling to people, says Mike Robson, Director of letting and estate agency Avocado Property.

10 January 2022

6 expert predictions for the lettings industry in 2022: From landlord stock to legislation

Experts in the lettings industry share their predictions for what 2022 will bring, from tenant demand and landlord housing stock to the impact of legislative updates.

5 January 2022

Rental market enjoys warm December as demand remains strong - Goodlord Rental Index

Both average rents and void periods held steady during December according to the latest Goodlord Rental Index, the strong holiday season indicating a promising year ahead for the lettings market.

20 December 2021

Covid-19 Winter Plan: Key messages for agents, landlords, and tenants

The government has published an open letter to landlords and agents with key messages to share with tenants on how to stay safe during the winter surge of Covid-19.

14 December 2021

Goodlord Rent Collection sees over 97% of payments made within a week

The impact of Goodlord's new Rent Collection product has already been felt, with 97% of rental payments made within a week of their due date thanks to automatic payment reminders.

13 December 2021

Is this the top way to increase your property management fee in 2022?

There is one simple reason behind why Goodlord has seen some agents increase their management fee by 2% on average, and that's a strong rent protection service offered as part of their property management package.

8 December 2021

How to position your agency's property management provider in the right way [+ podcast]

Outsourcing property management is a great way for agencies to expand without the need to employ extra team members, but what's the best way to position this service to your landlords? Neil Baldock, Charles David Casson, shares his thoughts.

7 December 2021

Sean Hooker: 6 key insights from the "Lettings and the legal tsunami" panel

From landlord registration and redress, to enforcement and consumer rights - Sean Hooker, Head of Redress at the Property Redress Scheme, delves into a panel at the Negotiator Conference 2021, to highlight the expert speakers' top lettings legislation insights.

6 December 2021

Q&A: A look ahead at lettings legislation in 2022 with Robert Bolwell

Robert Bolwell, Senior Partner at Dutton Gregory, answers your questions on the upcoming legislation that agents and landlords need to consider in 2022.

2 December 2021

Voids drop as renters rush to capitalise on cooling prices - Goodlord Rental Index

Void periods dropped across England during November as demand for rental properties continued apace. The average cost of rent was also down, further fuelling tenant demand to snap up new properties ahead of Christmas.

1 December 2021

Guidance for moving home during Covid-19 under Plan B

The government has started to relax its Plan B guidance for estate and letting agencies, as it winds down the Covid-19 restrictions that were announced at the end of 2021.

1 December 2021

Reapit: Can the nation "level-up" with rents at the current level?

Rents are high and this may affect future generations of tenants as the cost of living continues to rise while wages stagnate, as explained by Adrian Gill, Non-Exec Board Member at Reapit.

29 November 2021

5 ways that renewals and fixed-term contracts can boost your agency's revenue

How can your agency generate revenue and save costs by renewing your landlord's tenants onto a fixed-term tenancy? Emily Popple, Head of Customer Success, explains.

24 November 2021

Your guide to the extended regulations on domestic smoke and carbon monoxide alarms [+ video]

The government has confirmed an extension to the regulations for smoke and carbon monoxide alarms, which will include requiring landlords to install a smoke alarm in social rented homes, and private and social landlords to install carbon monoxide alarms in any room where a fixed combustion appliance is used.

24 November 2021

What's the future of video in lettings?

From virtual viewings to webinars, video became an important channel for communication with landlords and tenants, and for keeping lettings ticking along throughout Covid-19. Matt Dilkes, Lettings Director at Christopher Shaw, predicts how these solutions will be used long term.

22 November 2021

Your guide to key lettings legislation dates for agents and landlords in 2022 and beyond

From the end of the temporary Covid-adjusted right to rent checks to Making Tax Digital for VAT returns, landlords are going to need letting agents' guidance more than ever in 2022 when it comes to compliance.

17 November 2021

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

The better the reviews for your letting and estate agency - from both tenants and landlords - the more customers you're likely to attract in the long run, so it's important to set up a process to collect reviews from your satisfied customers, says our Head of Customer Success, Emily Popple.

16 November 2021

Goodlord launches Rent Collection feature to eliminate rent chasing

Goodlord is set to make chasing rental payments a thing of the past with the launch of its new Goodlord Rent Collection product, which automates payment reminders to tenants, eliminating the need for manual chasing by letting agents.

15 November 2021

What could nationwide landlord registration and licensing in England mean for your landlords?

As the government considers a national landlord registration scheme in England as part of the proposals under the Renters' Reform Bill, Simon Tillyer, Director at Vouch, explains where we're at and what the future of landlord licensing and registration may be.

10 November 2021

How you can help your landlords be profitable and keep their costs low [+ podcast]

Landlords' properties are their biggest assets, and choosing the wrong agent or trying to go it alone can affect their returns. Hamza Anwar, Director at Martin & Co Blackpool, explains how your estate and letting agency can help landlords maximise their profits.

9 November 2021

Upcoming changes to business rates for short-term lets and holiday rentals

The government has confirmed that it will introduce new legislation around the business rates that holiday rentals pay, to help regulate the types of businesses that can adopt this small business rates relief. Here's what your letting agency should know.

8 November 2021

Your guide to the proposals to increase the Minimum Energy Efficiency Standards

The Minimum Energy Performance of Buildings bill to increase the minimum energy efficiency standards for private rented properties to EPC Band C on new tenancies by 2028 is awaiting a second reading in the House of Lords - while an EPC action plan has been published to support these recommendations.

8 November 2021

Five ways to grow your letting agency "by 50% overnight"

Tenant demand is high while stock is low, but there are ways your letting and estate agency can get more properties and landlords onboard while keeping your costs per acquisition low - as Costas Frangeskou, Director of Sales at Goodlord, shares.

5 November 2021

Sheffield-based proptech platform Vouch raises headcount by 46% in six months

Referencing service provider Vouch, part of the Goodlord Group, increased its workforce by 46% over a six-month period, despite ongoing Covid-19 related uncertainty in the lettings sector.

3 November 2021

Your guide to rights and responsibilities for repairs in private rented properties

Whether running regular maintenance or needing to carry out emergency repairs in a property occupied by tenants, here are your landlords' and your letting agency's rights and responsibilities.

3 November 2021

Your guide to keeping private rental properties safe

When managing your landlords' properties, you may be responsible for ensuring certain measures are in place to stay compliant and keep your tenants' safe, including gas, fire, and electrical checks, and energy efficiency inspections.

3 November 2021

3 ways void utility management can boost your agency's bottom line

Agents that use a supplier to offer void management can take control of their agency's bottom line. Here's Rik Smith, resident energy expert and Head of Tenancy Services at Goodlord, to explain how.

2 November 2021

Rents fall and voids cool as market settles ahead of winter - Goodlord Rental Index

The average cost of rent dipped by an average of 8.9% compared to September prices in October, while voids hit the highest averages recorded since May, in Goodlord's latest Rental Index.

1 November 2021

Sean Hooker: Calling all landlords and agents - be smart and save the planet!

In light of net zero goals and the energy crisis, does your agency, its landlords, and its tenants understand the benefits of Smart Meters - and whose responsibility it is to get them installed?

28 October 2021

Renters' Reform Bill: White paper on proposals delayed until 2022 [+ video]

The White Paper on the Renters' Reform Bill, set to include proposals for abolishing Section 21, improving Section 8, and introducing Lifetime Deposits, has been delayed for release until 2022.

27 October 2021

3 key takeaways from the Autumn Budget 2021 for agents and landlords

The Chancellor has announced his Autumn 2021 Budget, which includes investments in housing and business rates relief. Here are three key takeaways for letting and estate agents and landlords.

27 October 2021

What's driving the recent trend in lettings acquisitions? [+ podcast]

It's a time of consolidation in the lettings industry, with frequent agency acquisitions and mergers across the UK as investors see opportunities while smaller agencies feel the bite of legislation, as Abigail Wilks, Head of Lettings & Asset Management at Redbrik, explains.

26 October 2021

When will claims and possession proceeding timelines return to normal?

The claims to repossession process is still taking longer than normal so here's when we can expect these to return to pre-pandemic levels and what your agency can put in place to help your landlords and tenants.

25 October 2021

£65 million Covid-19 fund announced to support tenants struggling to pay rent in England

A new fund of £65 million has been announced in England, to rival those already in place in Scotland and Wales, to support low-income tenants at risk of eviction during the Covid-19 pandemic.

25 October 2021

How will the energy crisis affect your tenants' cost of living and ability to pay rent?

Energy prices are expected to continue to rise, which will add to the growing cost of living. Rik Smith, Goodlord's Head of Tenancy Services, shares his expert analysis on what that may mean for your landlords' tenants.

22 October 2021

Government announces new campaign to enforce minimum energy efficiency standards in England and Wales

Councils will receive new government funding to enforce Minimum Energy Efficiency Standards in rented homes across England and Wales, and raise awareness of landlord and agent obligations.

20 October 2021

Reapit: Will the return to the office see a reversal of the city exodus?

As employees start to head back to the office, lettings and estate agents should be asking themselves if their landlords' tenants will want to move back to the city as well - or if the trend of renting and living in a rural area will continue.

19 October 2021

New government strategy announced for decarbonising homes in England and Wales

The government announced details of the Heat and Buildings Strategy in its Net Zero Strategy: Build Back Greener policy paper, encouraging homeowners in England to move to low carbon heating such as heat pumps - plus shares when a response is expected for the consultation on raising Minimum Energy Efficiency Standards.

19 October 2021

Four ways you can reduce your agency's risk of being fined when letting a property

Letting a property comes with compliance risk - from sending draft tenancy agreements at the right time to protecting your tenants' deposits - but there are ways your agency can reduce that risk using technology.

18 October 2021

What are your landlords' legal obligations for allowing pets in lets?

In January 2021, the government revised the model agreements in England for a shorthold assured tenancy to include a new clause on pets in rental properties - and a push to encourage "pets in lets" is gaining traction.

13 October 2021

Why charging landlords an all-inclusive fee means your agency will have to up its game [+ podcast]

Settio Property Experience sets itself apart from the competition by charging its landlords an all-inclusive fee, writes co-founder Samuel Fitz-Hugh. He thinks more agencies are set to follow this approach, but warns it will be hard work.

13 October 2021

Goodlord introduces uncapped insurance policy in market-first move

Goodlord becomes first company since the onset of the pandemic to offer Rent Protection Insurance that pay outs until vacant possession, with no cap on months.

11 October 2021

Vouch: Agency training is on the up - is the Regulation of Property Agents responsible?

Training in estate and letting agencies is intensifying before the Regulation of Property Agents (RoPA) requirements have even been set in stone. Agents are working to attain the expected qualifications - but what else is driving this burgeoning training mindset?

11 October 2021

Goodlord acquires acasa as it accelerates plans for market leading end-to-end solution

Goodlord, the UK’s fastest growing lettings technology and services platform, has acquired the fintech app acasa. This acquisition forms part of Goodlord’s push to broaden the range of market-leading services it offers to letting agents and their landlords and tenants.

6 October 2021

5 ways to get your tenants to pay their rent on time

Whether or not your tenants pay their rent on time can affect the customer service you provide your landlords who expect prompt, regular payments. Here are five ways you can help your tenants make timely payments, every time.

5 October 2021

How a high EPC rating and rising energy prices could make your landlord's property more attractive

With energy prices rising and a proposed increase to the Minimum Energy Efficiency Standards on the horizon, now could be the time for your agency's landlords to meet their tenants' demand for an energy efficient home - and their future compliance obligations.

4 October 2021

Rents hit annual high despite voids edging up - Goodlord Rental Index

The average cost of rent is at a year-to-date high of £1,104 per property in September, while voids increased compared to August, but are still 10.5% lower according to the year-on-year figures.

4 October 2021

Sean Hooker: How can we tackle enforcement of lettings legislation?

New lettings legislation has come thick and fast over the past few years, but how well is it being enforced?

1 October 2021

Furlough: The Coronavirus Job Retention Scheme ends for 1.6M employees - what's next?

The Coronavirus Job Retention Scheme has now ended, bringing to a close the government's largest single piece of financial support of employees and employers during the pandemic. Your agency and your landlords should be aware of the potential impact this may have on your tenants.

30 September 2021

Energy crisis Q&A: Energy expert answers questions on what the crisis could mean for the lettings industry

Energy expert Rik Smith, previously of Uswitch and British Gas and current Head of Tenancy Services at Goodlord, answers letting agents' questions on the current energy crisis and how it could impact themselves and their landlords and tenants.

29 September 2021

Energy crisis: 5 financial support schemes to help tenants pay their energy bills

While the energy crisis is ongoing, your agency's tenants may be searching for ways to help pay their power bills over winter as energy costs rise. Here are five sources of financial support available to help them pay their bills in your landlord's property.

29 September 2021

Reapit: Why it pays for landlords to have a property manager

Despite Covid-19, research shows that many landlords plan to stay in the buy-to-let sector and letting and estate agents need to understand the challenges that these landlords are facing to demonstrate just how valuable property management can be.

27 September 2021

Making Tax Digital: Preparing your agency and your landlords

Making Tax Digital aims to help businesses and individuals in the UK keep digital records and use software to meet with their HMRC obligations, across VAT, income, and corporation tax. Here's what your agency and your landlords need to know to stay compliant.

23 September 2021

Scottish letting agencies to access Goodlord's award-winning lettings platform

Scottish letting agents are now able to use Goodlord's award-winning lettings platform to reduce admin time, improve compliance, and create new revenue streams for their business, as the property technology company announces its official launch in Scotland today.

22 September 2021

Your guide to the energy crisis + free FAQ templates for your tenants and landlords

Record increases in energy bills have caused 21 suppliers to collapse since the start of September, impacting more than 3.7 million households. Here's your guide to the ongoing energy crisis, including the Energy Price Cap, government support available for tenants, and downloadable FAQs for your landlords and tenants.

20 September 2021

Your guide to gas safety in private rented properties

Landlords and agents are required to undertake gas safety checks on an annual basis to ensure their properties are safe for tenants. Here's a guide to what you need to know.

16 September 2021

Vouch: What agents and landlords need to know about the booming short-term let sector

Short-term lets can be beneficial to landlords and tenants looking for a more flexible solution than a long-term contract can provide - but some say this may pose a threat to the buy-to-let sector.

15 September 2021

Major industry survey reveals state of UK rental market - State of the Lettings Industry Report 2021

The biggest ever State of the Lettings Industry Report from Goodlord and Vouch shows in detail which pandemic-induced shifts have proved short-term, and what market movements look set to reshape the industry permanently

13 September 2021

Rate of arrears stabilises as tenants and agents report optimism - State of the Lettings Industry Report 2021

The speed at which households are falling into rental arrears appears to have slowed, despite the recent end of the evictions ban and the tapering of the furlough scheme, shows the fourth edition of the State of the Lettings Industry Report, set to be released on Wednesday 15 September.

10 September 2021

Notice periods return to pre-pandemic levels in England with new Section 21 and 8 forms required

After more than 18 months of disruption, notice periods have reverted to their pre-pandemic levels from 1 October 2021, with new versions of Section 21 and Section 8 notice forms for agents and landlords.

8 September 2021

Christopher Watkin: 3 ways to win more instructions from landlords when stock is low

Provide landlords with valuable information on the property market to gain their trust and you'll reap the rewards over time, says Christopher Watkin.

7 September 2021

Goodlord teams up with Andrews to launch mydeposits integration for instant deposit registration

Letting agents can now register deposits at the click of a button thanks to a new integration between Goodlord and mydeposits, which has been developed in partnership with Andrews Property Group.

6 September 2021

Sean Hooker: What can we expect from the Renters' Reform Bill White Paper?

There are many organisations in the industry that have the skills and expertise to deliver a robust and effective solution to the challenges the government is looking to solve with its Renters' Reform Bill.

3 September 2021

Rents continue to rise across the country, while voids start to increase in August - Goodlord Rental Index

The market looks strong heading into autumn, with rents continuing to climb across most of the country in August, and national average for void periods remaining low.

1 September 2021

How to take the best business decisions to continuously improve your agency

Estate and letting agencies that learn from experience and use data to improve their processes are more likely to stay ahead of the game in the long term. From learning from mistakes to planning for the future, here are five tips to help your agency stay on top.

31 August 2021

6 ways to take your virtual viewings to the next level

Virtual viewings gathered pace during the pandemic and they're showing no signs of slowing down. Here are six ways to get the most from your virtual viewings and secure more tenants with less work.

26 August 2021

UPDATED: Government extends remote right to rent checks until 5 April 2022

Covid-adjusted right to rent checks will remain in place until 5 April 2022, when the government will look to introduce a permanent online solution for carrying out right to rent checks remotely for all nationalities.

25 August 2021

Reapit: Is the buy-to-let outlook improving for landlords?

Landlord confidence is on the rise and tenant demand is high. Does this mean a shift towards a more optimistic outlook in the buy-to-let market?

24 August 2021

The Lomond Group partners with Goodlord to protect its landlords and streamline its processes

The Lomond Group is proud to announce that it has partnered with Goodlord to streamline lettings processes across the group's brands.

23 August 2021

Progress lets faster in four steps [+ download a free tenant moving guide]

Letting your tenants know what to expect from the pre-tenancy tenancy process will help them move through it faster. Here are four areas you can advise them on plus a downloadable guide to moving home for your tenants, to help them speed through the rental process.

23 August 2021

Vouch: Is rent control around the corner for London - and the rest of England?

Estate and letting agents and their landlords need to know that the question of rent control is back on the agenda for London - with a template that could be expanded to the rest of England and Wales.

18 August 2021

Student lets yield high rents as university term draws near - Goodlord analysis

An analysis of 5,000 student lets processed through the Goodlord platform between January 2021 and July 2021, shows the student rental market recorded a huge boost in the cost of rent for tenancies that began during July. 

17 August 2021

Your guide to the Fire Safety Act 2021 (England and Wales)

Landlords and letting agents should consider updating their fire risk assessments in advance of the Fire Safety Act 2021 coming into force, to ensure they are compliant for all parts outlined in the new legislation for multi-occupied, residential buildings.

11 August 2021

The furlough scheme is nearly over and rent arrears are high - what now for your tenants?

The Coronavirus Job Retention Scheme has started to wind down - so what levels of arrears will this leave in the aftermath and what financial support is still available for your agency's and landlord's tenants in England, Scotland and Wales?

9 August 2021

UPDATED: Notice periods for rent arrears of less than four months reduced to two months

Notice periods for cases where there are rent arrears of less than four months have reduced to two months in England from 1 August 2021, with the notice period for arrears of more than four months remaining at four weeks.

9 August 2021

How to show your landlords that buy-to-let is still a good investment

With stock levels low for many, it's vital you're able to advise your landlords on why the property market is still a good investment. Build a stronger talk track with these five things you need to know about buy-to-let trends, opportunities, and shifting priorities.

4 August 2021

The rental market sees ‘record breaking’ July as demand surges - Goodlord Rental Index

The lettings market in England experienced a hugely busy July, with rents up and voids down across the board, as demand for rental properties goes from strength to strength.

2 August 2021

Sean Hooker: Joint Several Tenancy Agreements and deposit protection

A recent county court case involving a Joint Several Tenancy Agreement (JSTA) could have wider ramifications for deposit protection schemes, writes Sean Hooker.

30 July 2021

What can letting agents learn from the stamp duty frenzy?

The stamp duty holiday fuelled one of the best sales markets in over a decade, but the coming months and years look set to be dominated by steady growth in demand for lettings. The crucial question is whether the industry has learnt from the sales frenzy how to handle this rising tide of lettings demand.

28 July 2021

How to choose the right rental payment method to help your agency get paid on time

There are many ways for your tenants to pay their rent. Some are faster and more efficient than others. Here's what you need to know to help you decide what's the best process for your agency and to encourage your tenants to use your preferred method - so you get paid on time.

26 July 2021

Letting a property in England, Scotland, and Wales: the key legislative differences your agency needs to know

Lettings laws and regulations vary across the borders for agents, landlords, and tenants in England, Scotland, and Wales. Here's a breakdown of what you need to know.

21 July 2021

Why your relationship with tenants could be the key to attracting more landlords

Landlords want to know that they're working with the best estate and letting agents to help them deal with renting their property and looking after their tenants - so make your agency stand out in the market by boosting your standing with tenants through good property management.

19 July 2021

Reapit: 4 challenges and opportunities your landlords face, from rent arrears to buy to let

The evolution of rent arrears, the impact of the eviction ban, and the outlook for buy to let are just some of the challenges and opportunities that your landlords are currently facing. Here's a breakdown of what the future may hold for your landlords and, therefore, your agency.

14 July 2021

Vouch: The strengths and limitations of the new right to rent checking process

The new right to rent check process for EU, EEA, and Swiss tenants has been in place for agents and landlords since 1 July, helping them to take their applicants' immigration statuses into consideration through an online check - which comes with positives and negatives.

12 July 2021

3 ways to make the most of the post-stamp duty holiday spike in lettings

Tenant demand is traditionally high in the summer and, with lockdown creating pent-up demand from renters and the stamp duty holiday over, summer 2021 promises to be a big one. Here are three ways to make the most of the increased demand in the coming months.

7 July 2021

Get to know your local job market to understand tenant and landlord trends, says this agency

Property consultancy Bidwells has been in the Cambridge rental market for over 100 years, and has a strong understanding of how the job market for their tenants affects lettings and property investment for their landlords in the area.

7 July 2021

Vouch and Goodlord integrate their technology to bring customers more flexibility and choice

Referencing solutions provider Vouch and lettings platform Goodlord have fully integrated their technologies, bringing their customers more flexibility and giving them access to more lettings and referencing solutions than ever before.

5 July 2021

Right to rent Q&A with David Smith of JMW Solicitors

David Smith, Partner at JMW Solicitors LLP, answers letting agents' questions on right to rent, from the changes to the process for EU, EEA, and Swiss citizens to the requirements when "Covid-adjusted" checks end.

3 July 2021

Voids down and rents up across the country as lettings market soars - Goodlord Rental Index

Rents increased in every region monitored by the Goodlord Rental Index in June.

30 June 2021

How to match the right tenant with the right property - and save everyone's time

Buttercross Estates believes that advising applicants to keep an open mind while fully understanding their requirements is the best approach to help get the right candidates to the referencing stage more quickly, saving letting agents, landlords, and tenants time.

28 June 2021

Sean Hooker: Letting agents and landlords will need to disclose more information to tenants on building safety

External wall safety inspections (EWS1) will be required for certain buildings as a result of the Grenfell tragedy, but a raft of other measures will need to be put in place, requiring increased due diligence from letting agents and landlords.

23 June 2021

How to streamline your processes and equip your team for success with the right suppliers

The estate and letting agencies that carefully select the right technology suppliers for their business can help their staff reach their full potential, with streamlined processes, cost savings - and a better customer experience, as this extract from our e-book, How to maximise your agency's potential, demonstrates.

22 June 2021

Do estate and letting agencies still need a high street presence?

The question of whether physical estate and letting agency branches will still be relevant in the future is constantly debated, with the needs of both tenants and landlords to put into the equation - and the opportunities presented by remote working have only amplified the debate, as Dawsons has discovered.

21 June 2021

Reapit: What can letting agents do to manage rent arrears? [+ free payment plan templates]

Finding the best solution when managing rent arrears for both tenants and landlords is a key part of a letting agent's job. Here are six pieces of advice to help agencies better manage rent arrears for all involved.

16 June 2021

How video creation can save time and add value in lettings

It's a busy time in sales and lettings - and Silwoods Estate and Letting Agents has decided to delve into the world of video marketing to help alleviate time pressures on its staff and ensure it can continue to bring the best value to its customers and landlords.

15 June 2021

Vouch: How will new right to rent checks, furlough, and stock levels affect referencing for agents and landlords?

The new right to rent online checking process, the upcoming end of the furlough scheme, and property stock levels are just three things that will affect the referencing process for landlords and agents going forwards.

15 June 2021

Goodlord and Legal & General partner to offer renters illness and injury insurance

Goodlord has partnered with Legal & General to offer tenants renting a property through the Goodlord platform a new Illness and Injury Insurance, designed for the modern-day renter.

14 June 2021

4 questions to ask potential tenants as lettings demand heats up [+ free referencing checklist]

Demand is growing as we head into the traditionally busy summer months for lettings and you can make sure you’re not wasting your landlords' or agency’s time or money on applicants your referencing provider would advise against with just a few key questions.

9 June 2021

Right to rent: Government confirms new process for EU, EEA, and Swiss citizens after 30 June 2021

EU, EEA, and Swiss citizens will need to use the government's new "View and Prove" online service to demonstrate their right to rent in England after 30 June 2021.

9 June 2021

How communication can motivate your agency's staff and help you stay productive in lettings

Estate and letting agencies who embrace strong internal communication to maintain company culture will find their staff are more motivated and productive. This can then have a positive impact on conversations with landlords and tenants, as this extract from our latest e-book, How to maximise your agency's potential, explains.

8 June 2021

Five steps to select the most suitable tenants before referencing [+ free referencing checklist]

Letting agency Property Shop Yorkshire goes through an extensive pre-qualification process with its applicants, taking care to find tenants that are suitable for its landlords' properties well before referencing starts.

7 June 2021

Deadline approaching for agencies subject to anti-money laundering legislation

Lettings businesses that are subject to money laundering legislation need to register with HMRC by 10 June, or risk a penalty, in addition to carrying out a risk assessment and customer due diligence to be compliant with The Money Laundering and Terrorist Financing (Amendment) Regulations 2019.

7 June 2021

Vouch launches Home Move Assistant to create new revenue streams for agents

Referencing company Vouch, which joined the Goodlord family under the umbrella of the Goodlord Group in 2020, has launched "Home Move Assistant", a new portal to help letting agents boost their revenue streams with commission-based services for tenants.

3 June 2021

Voids tumble as ‘summer of lettings’ swings into gear - Goodlord Rental Index

Voids are tumbling across the country and rents continue to be more resilient than predicted, shows the latest Goodlord Rental Index.

1 June 2021

How three agencies have adapted to trends in student lettings

Student lettings follow a different path to traditional lettings in the private rental sector, with a - normally predictable - seasonal ebb and flow in demand. Dafydd Hardy, Zest Sales & Lettings, and College & County share three ways that they've adapted their agencies' approaches to the student market.

1 June 2021

Notice periods for less than four months' arrears reduced to two months from 1 August 2021

From 1 August 2021, the notice period for cases where there are less than 4 months of unpaid rent, reduced to 2 months’ notice. Notice periods for the most serious cases are lower, with most requiring 2 or 4 weeks’ notice.

26 May 2021

Remote working 2.0: Moving to a hybrid model in letting agencies

Many estate and letting agencies had to move to a remote-working model during Covid-19. As offices open up, how can agencies learn from this experience to become even more productive? This extract from our latest e-book, How to maximise your agency's potential, has the answer.

25 May 2021

Technology in lettings is the only way to go, says this agency

Technology in lettings is becoming more of a necessity, but how can you pinpoint where to focus your efforts so you can offer your landlords and tenants a personalised customer service? Estate and letting agency Bonners & Babingtons has some tips.

24 May 2021

Sean Hooker: How mediation can help resolve a pending eviction crisis

Increasing rent arrears and a long backlog at the courts means mediation will become an increasingly important tool for letting agents, landlords, and tenants alike, says Sean Hooker, Head of Redress at the Property Redress Scheme.

24 May 2021

The Covid-19 legislation deadlines that letting agents need to know in England, Scotland, and Wales

England, Scotland, and Wales each enacted legislation during Covid-19 to protect landlords and tenants, much of which is soon coming to an end - including the stamp duty holiday, evictions ban, and six-month notice periods. Here are the key dates that estate and letting agents and landlords need to know to stay compliant.

21 May 2021

How to stay safe with cyber security in lettings [+ open banking fact sheet]

Cyber crime is reportedly on the rise and letting agents need to be aware of what measures they can take to keep any personal or sensitive data that they hold as safe as possible. Extra processes and online solutions, such as open banking, can help to add an extra layer of security.

20 May 2021

Big lettings industry updates and a protracted claims process - Your insurance market snapshot [+ video]

Lee Redfearn, Insurance Development Manager at Goodlord, shares how and why the insurance claims process has increased in recent times, plus some updates on the latest lettings legislation and how this is affecting the insurance landscape.

19 May 2021

5 steps to unlocking your agency's agile potential

Is your agency ready to use agility to reach its potential? Here's an extract from our latest e-book, How to maximise your agency's potential, with the five trademarks that agile businesses display, as outlined by McKinsey.

19 May 2021

Paymentshield and Goodlord sign a five year partnership

Goodlord sets its sights on becoming UK’s biggest referencing business with a new five year partnership with General Insurance provider Paymentshield.

18 May 2021

Bring extra value to property investors and see the instructions roll in, says this agency

Knowing your target audience is key - that's marketing 101. Using that information to offer customers the right value at the right time is where many businesses slip up - but not estate agency Nock Deighton. Here's how it saw an opportunity with property investors and turned it into a success.

18 May 2021

6 ways to increase your lettings agency's profits

Letting agents wanting to grow their businesses profits could benefit from these six tips from Agent Rainmaker’s Sally Lawson, CEO and Founder, and Kate Gregory, Chief Customer Officer.

17 May 2021

Section 21: Your guide to the proposed changes to evictions

The Government has announced it will reveal its plans to abolish Section 21 of the Housing Act 1988 under the Renters' Reform Bill, including the results of its consultation, in 2022 rather than Autumn 2021 as previously expected.

17 May 2021

Section 8: Your guide to the proposed changes

The Government's key proposals for strengthening Section 8 when Section 21 is abolished include improving or widening the current grounds for repossession, including when a landlord wants to sell a property and if their family members want to move into a property.

17 May 2021

What’s going on with the build-to-rent sector?

The build-to-rent sector is growing in popularity, both for investors and tenants. Here's Paul Starkey, Chief Commercial Officer at Reapit, to set the scene and explain how the sector has evolved in recent times.

17 May 2021

Renters' Reform Bill: Government confirms intention to introduce lifetime deposits

"Lifetime deposits" or "deposit passporting" looks set to become a reality under the Government's Renters' Reform Bill, with the proposals to be outlined in late 2021, but there are a number of operational and financial issues that would need to be resolved before they are introduced.

12 May 2021

How your agency can use data to instruct more landlords

Data can help make estate and letting agents more efficient, demonstrate the concrete value that you bring to your customers, and help you make more informed decisions for your business.

11 May 2021

How to make your letting agency's values a Unique Selling Point (USP)

Handling different audiences across different branches is a challenge that many letting and estate agencies face. While your agency should tailor its approach to deliver the right service, aligned staff values will keep all branches heading in the right direction and could become a Unique Selling Point (USP), says estate agency James Laurence.

10 May 2021

Right to rent: Brexit deadline for changes to checks for citizens of the EU, Switzerland, Norway, Iceland, and Liechtenstein approaching

Changes to right to rent checks for citizens of the EU, Switzerland, Norway, Iceland, and Liechtenstein are expected after 30 June 2021, according to current government guidance.

10 May 2021

How can your agency help your landlords manage risk with tenant referencing? [+ free tenant referencing checklist]

Estate and letting agents need to fully understand what criteria and potential risk their landlords will accept when choosing a new tenant, especially where they'd be willing to compromise - or what constitutes a hard "no". That conversation can take place at three points, as Liz Lloyd, Account Management Team Leader at Vouch, explains.

6 May 2021

Rents steady as incomes rise, but voids see a slow down in April - Goodlord Rental Index

There was little change to average rents in England in April 2021 showed the latest Goodlord Rental Index, but void periods rose in most areas of the country.

5 May 2021

What do you need to know when choosing Rent Protection Insurance? [+ free guide]

When it comes to Rent Protection Insurance, there are headline benefits which make a policy stand out - and understanding the policy wording can help you filter through the noise, and decipher exactly what you'll get, as Oli Sherlock, Goodlord's Director of Insurance, explains.

4 May 2021

Recognition, referrals, repeat: A winning strategy for attracting new landlords

Zest Sales and Lettings stands out in the Bath region for its customer service, as demonstrated through the various awards that it's won. However, it's recognition from its landlords that leads to recommendations in the long term, to help it continue attracting customers, even during uncertain times.

28 April 2021

How one agency turned efficiencies into landlord instructions

The pandemic was a chance for Wilkinson Estates to look at how to improve efficiencies in all areas, to be able to spend more time on ensuring the best service for its customers - and earn more instructions.

27 April 2021

Your guide to the Rental Mediation Service [blog + infosheet]

The mediation pilot, announced in February 2021 as part of the court process for housing possession cases, has now closed. Here are the key details that you and your landlords should know.

26 April 2021

DAS UK Q&A: What do letting agents and landlords need to know about anti-social behaviour?

The government has launched a special fast track for repossession cases featuring antisocial behaviour cases. Molly-Ellen Turecek, Legal Adviser at DAS Law, answers questions about what this means for letting agents and landlords.

26 April 2021

How to grow your agency's revenue with HMOs - advice from an expert [blog + podcast]

Charles David Casson has plenty of experience and expertise in HMO management and Neil Baldock, Director, shares his top tips for agents considering this growth area of the lettings market.

21 April 2021

6 tips for targeting Generation Z renters

How should your agency target the next generation of renters? That's the question that Tara Sparrow, Sales Director at Reapit, answers, with her six top tips.

20 April 2021

Stable affordability but uncertainty to come - Your insurance market snapshot [video + blog]

Maria Lloyd, Insurance Development Manager at Goodlord, shares some insurance insights and how those factor into the level of risk in the lettings market for landlords and agents alike in this April update.

19 April 2021

Get property management right and watch your business prosper, says Martyn Gerrard

Innovative estate and letting agency, Martyn Gerrard, stepped up its full property management offering to clients two years ago, using rent protection insurance to bolster the value of its proposition to its loyal customers. In doing so, it ensured a continuous flow of income and new business throughout the pandemic.

14 April 2021

How to future proof your agency's office space

In 2020, the global office-based workforce changed how it operated, moving to a remote model. At the same time, the impact of climate change has moved to the front of mind for many businesses, in line with the continued importance of meeting customer expectations. So how will this affect the lettings branch of the future? Bidwells moved into a new office at the beginning of the year - and here's what went into its planning.

13 April 2021

3 ways to upsell landlords from let-only to your fully managed service

Hamilton Fraser's Paul Shamplina and Goodlord's Director of Insurance Oli Sherlock share their top tips for making sure landlords choose your fully managed service.

12 April 2021

4 lettings insights from a referencing perspective

Most, if not all, tenants renting a property are referenced - and this means referencing companies have a front row spot to see market trends as they play out. Here's Liz Lloyd, Account Management Team Leader at Vouch, to share some insights.

8 April 2021

5 steps to successfully navigate rent arrears

Thornley Groves reacted quickly to set out a process to navigate any potential rent arrears with tenants during the pandemic. Here are five key steps to take, to reach the best outcome for all parties.

7 April 2021

Sean Hooker on the Regulation of Property Agents: enforcement, costs, and timelines

What could enforcement, agency costs and a potential timeline for the Regulation of Property Agents look like? Sean Hooker, Head of Redress at the Property Redress Scheme, shared his expert view at a recent Goodlord webinar.

6 April 2021

Rents rise alongside incomes during March - Goodlord Rental Index

Each region monitored by Goodlord saw a rise in the average cost of rent during March, the first time we have seen such a uniform increase across England since July 2020. 

31 March 2021

Why you should actively seek out reviews and referrals from your landlords

Don't sit back and wait for your landlords to provide you with reviews and referrals. Make sure you're leveraging the loyalty you've earned by asking for a review and highlighting referral schemes.

29 March 2021

A guide for letting agents on returning remote staff members to work

How can you reassure your staff members that your workplace is safe? What can you do if staff members are refusing to return to work? What if a staff member is self-isolating but isn’t required to do so? DAS Law UK looks at what employers need to consider when returning staff members to work.

25 March 2021

Letting agents must comply with client money protection legislation by 1 April 2021

Letting and property agents in England must belong to a client money protection scheme by 1 April 2021, when the two-year grace period comes to an end.

24 March 2021

Student rent revenues drop by 30% year on year

An analysis of 255,000 tenancies shows that revenues from student lets dropped by 30% in 2020, with the amount spent on student properties dropping from 12p in every £1 to just 8p between 2018/19 and 2020.

23 March 2021

12 months of COVID-19: The impact on the lettings market in numbers

Once lockdown came into effect on 23rd March 2020, the impact on the sector was swift, but the pace of activity appears to be increasing, pushing volumes much closer to those seen in 2020 before the pandemic hit. 

22 March 2021

Is it time to reform Stamp Duty?

Stamp Duty has been a hot topic in the property industry in recent months, with the government's Stamp Duty holiday announced in 2020 and its recent extension. So, is now the time to consider long-term reform? Paul Starkey, Chief Commercial Officer of Reapit, shares his thoughts.

18 March 2021

How to leverage customer loyalty to win more business for your agency

Your agency can tap into positive sentiment from your landlords to help ensure their continued loyalty, encourage more take up of all the services that you have to offer, and win more instructions. Find out how, in this extract from "How to win more landlords in a challenging environment".

15 March 2021

Why agencies who don't offer tenants' insurance could be missing out on a valuable opportunity

Offering your tenants contents and liability insurance is an easy way to improve your bottom line and provide your tenants with more protection.

8 March 2021

How digital-first referencing helps ensure GDPR compliance

Referencing is a data-heavy process, gathering a lot of personal information for applicants. Using a digital-first referencing company, such as Vouch, helps to mitigate the risk of any GDPR compliance issues - as Beau Findlay, Software Development Lead at Vouch, explains.

3 March 2021

3 takeaways for letting agents and landlords from Budget 2021

The furlough scheme, self-employment support scheme, and stamp duty holiday have all been extended until the end of September 2021.

3 March 2021

Rents hold steady and falling voids give cause for optimism in February - Goodlord Rental Index

Average voids dropped by 3 days across England as a whole shows the latest Goodlord Rental Index, with certain regions seeing a sizeable reduction in voids.

1 March 2021

Q&A: What the Debt Respite (Breathing Space) Scheme could mean for letting agents

Landlord Action's Legal Director, Tim Frome, answers questions about what the Debt Respite (Breathing Space) Scheme could mean for letting agents, landlords, and their tenants.

24 February 2021

What negative interest rates could mean for your landlords

The Bank of England is currently considering the introduction of negative interest rates, to stimulate the economy and encourage more spending. So what would this mean for your landlords - and will their mortgages be free?

22 February 2021

How to build an agency brand that resonates with your target market

An effective brand begins with understanding your target audience, says Peter Knight, founder of the Property Academy, in this extract from "How to win more landlords in a challenging environment".

17 February 2021

4 ways to help your landlords find the best tenants in the current lettings market

Tenant housing priorities have shifted as a result of Covid-19 - though demand is still high - which means that letting agents who rethink the way they position their properties could help their landlords find and retain the best tenants in the current market.

15 February 2021

ARLA Propertymark's Robert Bolwell answers letting agents' Covid-19 legislation questions

ARLA Propertymark's Robert Bolwell, Senior Partner at Dutton Gregory, answers questions on the Changes to the evictions process, serving notices and new court processes as a result of Covid-19.

12 February 2021

How to start preparing your staff for the regulation of property agents

Darshan Sunger of Three Oaks is prioritising getting himself - and his staff - qualified now, so they're ready when the Regulation of Property Agents (RoPA) comes into force. He shares advice for other agents starting their journey towards qualification.

10 February 2021

How one agency drives its strategy with an ethical vision

Revive Property Sales & Lettings was originally a construction and property refurbishment company, focused primarily on social housing, and moved into sales and lettings in 2020 - with a strong ethical vision driving its agency's approach in all areas.

8 February 2021

Your guide to what the Debt Respite Scheme (Breathing Space) means to landlords and agents [downloadable guide + webinar]

The Debt Respite Scheme, or "Breathing Space" law, will come into effect on 4 May 2021 in England and Wales, to "give someone in problem debt the right to legal protections from their creditors" - including tenants.

3 February 2021

Voids up but rents hold steady during January - Goodlord Rental Index

Rents are holding steady in the regions monitored by the Goodlord Rental Index, despite the slower pace of lettings at the beginning of the year.

1 February 2021

How you can help your landlords navigate new and changing legislation

Legislation is now one of the key drivers for landlords choosing to take up a letting agent's services. Showing how much you can do for landlords in this area could be the difference between bringing them on as let-only or fully managed, say agents in an extract from Goodlord's e-book "How to win new landlords in a challenging environment".

27 January 2021

How Covid-19 has accelerated the digital evolution of referencing

The pandemic has exposed a number of shortcomings in traditional lettings industry processes, not least in referencing, with many agents now demanding more. Simon Tillyer of Vouch shares his view on how referencing has progressed in the past year.

25 January 2021

Christopher Watkin shares his tips for letting agents on winning more landlords

Christopher Watkin shares why letting agents should use newsletters, blogs, videos, and social media to win more landlords by providing information about their local property market.

20 January 2021

How helping your landlords manage risk can help your agency grow its reputation and business

Gold Key Lettings feels it has a responsibility as a letting agency to help its landlords avoid risk where possible, through a deep understanding of legislation, in-depth referencing processes, and a strong rent protection policy included in its managed proposition.

18 January 2021

3 ways to go green in the lettings industry

The recovery plan for Covid-19 is seen by many as an opportunity to reinforce and boost the UK's commitment to bring its greenhouse gas emissions to net zero by 2050 - and here are just three ways the housing market can play its part in 2021.

13 January 2021

Rent arrears of greater than six months exempt from evictions ban - including rent accrued since March 2020

The guidance for landlords and tenants during Covid-19 has been updated to make serious rent arrears "greater than 6 months' rent" exempt from the extended evictions ban in England - removing the stipulation that rent accrued since the start of the first lockdown in March 2020 could be discounted.

13 January 2021

3 tips to help make your new lettings agency a success

This agent made the decision to set up a new lettings agency, Cloverhill Properties, bringing together her in-depth knowledge around relationship building and implementing digital solutions to create an efficient business with unique selling points from the get-go.

11 January 2021

Lettings industry representatives give their predictions for 2021

2021 is a difficult year to plan for - but there are certain predictions that can be made based on the current state of play in the property market. Five experts share their prognosis for the coming 12 months.

6 January 2021

Lettings market remarkably resilient throughout December - Goodlord Rental Index

The cost of rent saw only minimal change in the regions monitored by Goodlord during December, with average void periods either improving or holding steady.

5 January 2021

Update: Your guide to what the Tier 4 and third lockdown restrictions mean for letting agents and house moves

As under Tier 4 restrictions, the lettings industry can continue to operate during the third national lockdown in England. Letting agencies can "continue to work" and people are permitted to move home.

4 January 2021

Post-holiday lettings update: Tenant safety as priority

Covid-19 guidelines for letting agents and landlords, updated with the introduction of a fourth tier and still applicable during the third national lockdown, continue to prioritise tenant safety while reminding agents of tenant protections in place.

4 January 2021

Your guide to the lettings legislation dates for agents and landlords in 2021

From Electrical Safety Standards through to right to rent changes as a result of Brexit - in addition to the continuing impact of Covid-19 - it's going to be another busy year and landlords are going to need letting agents' guidance more than ever when it comes to compliance.

16 December 2020

2020: A year of lettings disruption and resilience

2020 has been a year of unpredictable change in the lettings industry. Disruption to the day-to-day management of properties, with imposed safety measures and new legislation to protect tenants, has had a far-reaching impact. Estate and letting agents have shown immense adaptability - highlighting just how valuable they are to landlords in this context.

14 December 2020

Lifetime deposits: Shaking up the system

It's a year on from the Queen's speech outlining the Renter’s Reform Bill, including lifetime deposits. Here's an extract from our latest e-book, Your guide to lettings and the law, Vol II, to look at the sentiment around this deposit passporting concept.

10 December 2020

Goodlord & DAS UK Group win "Claims Partner of the Year" at Insurance Times Awards

Goodlord and DAS UK Group jointly won "Claims Partner of the Year" at the 2020 Insurance Times Awards, recognising their market-leading Rent Protection & Legal Expenses Insurance policy which ensured that landlords, agents and tenants stayed protected throughout the pandemic.

10 December 2020

How the lettings landscape has changed and why insurance will be important to your proposition in 2021

Goodlord’s Head of Insurance, Oli Sherlock, discusses how Rent Protection Insurance could help letting agents strengthen their offering to landlords in 2021.

8 December 2020

Taking advantage of the Martin & Co network as an independent agency branch

The Chelmsford branch of Martin & Co has found the best way to balance its independence, while benefiting from the support and expertise of the group’s head office and extended franchise network.

7 December 2020

Lockdown, lettings, and looking ahead to 2021: Q&A with Andrews and LiFE Residential

How prepared is your agency for 2021? Andrews and LiFE Residential discuss the continued impact of Covid-19, how Brexit could impact the lettings industry, and what's in store for the year ahead.

2 December 2020

Rents drop in November as lockdown slows UK lettings market - Goodlord Rental Index

The cost of rent dropped in every region monitored by Goodlord during November, with void periods edging up in most regions.

1 December 2020

Why referencing is more important than ever before

Vouch’s Jaime Tillyer shares her insights and expertise on tenant referencing, and why a robust service is more important than ever for letting agents and their landlords.

25 November 2020

How letting agents can educate and inform to earn their landlords’ trust

Agents who clearly communicate their expertise to landlords and help keep them up to date on what they need to know will find managing relationships between parties, and therefore retaining customers, much easier, as estate and lettings agency Wills & Smerdon has learned.

23 November 2020

Tougher rules for businesses not following COVID-secure guidance when English lockdown ends

Local authorities will have greater powers to enforce compliance on businesses operating in an unsafe way, including financial penalties, when England returns to tiered restrictions on 2 December 2020.

23 November 2020

The Brexit effect on bank accounts and what this means for non-UK resident landlords

The end of the year is looming and, with it, the end of the Brexit transition period. Some banks are expecting this to change their ability to operate freely across borders in the European Economic Area, and are already taking steps to close accounts for some of their EU-based customers - including UK landlords living abroad.

20 November 2020

Why insurance will be pivotal to letting agents' landlord proposition in 2021

It’s more important than ever that letting agents are offering their landlords rent protection insurance as part of a comprehensive proposition, says Goodlord's Head of Insurance, Oli Sherlock, and it will help them to stand out from the competition in the coming year.

18 November 2020

4 ways to bring value to your agency through reinvestment

Sussex-based estate and lettings agency, Michael Jones, is always looking at ways to reinvest in its own business, and others, to grow and boost its activities. Here are four areas where it’s seen success.

17 November 2020

Right to rent checks: a digital future

Right to rent checks in England moved temporarily online in March 2020 in line with Covid-19 safety measures - and the government has doubled down on this initiative with the introduction of an online platform, in this extract from our e-book, "Your guide to lettings and the law, Vol II".

16 November 2020

Landlord Action's Legal Director answers letting agents' questions on the new possession process

"It's more important now than ever to make sure you get professional advice about the serving of a notice," says Tim Frome, discussing the most recent changes to the possession process as a result of Covid-19.

13 November 2020

Analysis of Tier 3 impact on Leicester lettings foreshadows lockdown slump

Leicester's lettings market in the region saw a spike in activity immediately before restrictions were introduced, followed by a significant slowdown when year on year figures were compared. 

12 November 2020

Meet the property management expert who is working hard to educate landlords on their responsibilities

Julie Ford founded a property network to help new landlords become great ones - but she still believes that all landlords should use a letting agent.

11 November 2020

Improving Electrical Safety Standards in the private rented sector

The introduction of Electrical Safety Standards in the Private Rented Sector (England) Regulations 2020 during the pandemic has led to extra safety measures being put in place - and highlighted potential bottlenecks in the process, in this extract from our e-book, "Your guide to lettings and the law, Vol II".

9 November 2020

New lettings legislation still passing during the pandemic, says Landlord Action’s Legal Director

Lettings legislation unrelated to Covid-19 has still been passing during the pandemic, says Tim Frome, Landlord Action’s Legal Director, and letting agents and landlords need to keep abreast of changes to Electrical Safety Standards Regulations, right to rent, and Section 21.

5 November 2020

UPDATED: Furlough scheme extended until the end of April 2021

The Coronavirus Job Retention Scheme has been extended until 30 April 2021, as restrictions increase throughout the UK.

4 November 2020

Letting agencies can operate, viewings and house moves can take place during lockdown

Activities in connection with the purchase, sale, letting or rental of a residential property have been made exceptions to the "stay at home" guidance under lockdown legislation.

4 November 2020

How to keep your staff engaged and productive during lockdown and beyond

Engaged staff are good for business, but how do you make sure your staff stay motivated and productive during lockdown and beyond?

What taxation will affect your agency and landlords in 2022 and beyond?

Comparing plans to overhaul tenant rights in England, Scotland, and Wales

Stamp duty: Is the pressure mounting to reform property tax?

10 time-saving tips for letting agents in 2022

Your guide to proposals to regulate short-term lets and holiday rentals

Industry first "digital onboarding" for landlords set to transform process

How to win landlords with "no sales BS" [+ podcast]

6 expert predictions for the lettings industry in 2022: From landlord stock to legislation

Rental market enjoys warm December as demand remains strong - Goodlord Rental Index

Covid-19 Winter Plan: Key messages for agents, landlords, and tenants

Goodlord Rent Collection sees over 97% of payments made within a week

Is this the top way to increase your property management fee in 2022?

How to position your agency's property management provider in the right way [+ podcast]

Sean Hooker: 6 key insights from the "Lettings and the legal tsunami" panel

Q&A: A look ahead at lettings legislation in 2022 with Robert Bolwell

Voids drop as renters rush to capitalise on cooling prices - Goodlord Rental Index

Guidance for moving home during Covid-19 under Plan B

Reapit: Can the nation "level-up" with rents at the current level?

5 ways that renewals and fixed-term contracts can boost your agency's revenue

Your guide to the extended regulations on domestic smoke and carbon monoxide alarms [+ video]

What's the future of video in lettings?

Your guide to key lettings legislation dates for agents and landlords in 2022 and beyond

Your guide to getting good customer reviews from your tenants and landlords [+ free email templates]

Goodlord launches Rent Collection feature to eliminate rent chasing

What could nationwide landlord registration and licensing in England mean for your landlords?

How you can help your landlords be profitable and keep their costs low [+ podcast]

Upcoming changes to business rates for short-term lets and holiday rentals

Your guide to the proposals to increase the Minimum Energy Efficiency Standards

Five ways to grow your letting agency "by 50% overnight"

Sheffield-based proptech platform Vouch raises headcount by 46% in six months

Your guide to rights and responsibilities for repairs in private rented properties

Your guide to keeping private rental properties safe

3 ways void utility management can boost your agency's bottom line

Rents fall and voids cool as market settles ahead of winter - Goodlord Rental Index

Sean Hooker: Calling all landlords and agents - be smart and save the planet!

Renters' Reform Bill: White paper on proposals delayed until 2022 [+ video]

3 key takeaways from the Autumn Budget 2021 for agents and landlords

What's driving the recent trend in lettings acquisitions? [+ podcast]

When will claims and possession proceeding timelines return to normal?

£65 million Covid-19 fund announced to support tenants struggling to pay rent in England

How will the energy crisis affect your tenants' cost of living and ability to pay rent?

Government announces new campaign to enforce minimum energy efficiency standards in England and Wales

Reapit: Will the return to the office see a reversal of the city exodus?

New government strategy announced for decarbonising homes in England and Wales

Four ways you can reduce your agency's risk of being fined when letting a property

What are your landlords' legal obligations for allowing pets in lets?

Why charging landlords an all-inclusive fee means your agency will have to up its game [+ podcast]

Goodlord introduces uncapped insurance policy in market-first move

Vouch: Agency training is on the up - is the Regulation of Property Agents responsible?

Goodlord acquires acasa as it accelerates plans for market leading end-to-end solution

5 ways to get your tenants to pay their rent on time

How a high EPC rating and rising energy prices could make your landlord's property more attractive

Rents hit annual high despite voids edging up - Goodlord Rental Index

Sean Hooker: How can we tackle enforcement of lettings legislation?

Furlough: The Coronavirus Job Retention Scheme ends for 1.6M employees - what's next?

Energy crisis Q&A: Energy expert answers questions on what the crisis could mean for the lettings industry

Energy crisis: 5 financial support schemes to help tenants pay their energy bills

Reapit: Why it pays for landlords to have a property manager

Making Tax Digital: Preparing your agency and your landlords

Scottish letting agencies to access Goodlord's award-winning lettings platform

Your guide to the energy crisis + free FAQ templates for your tenants and landlords

Your guide to gas safety in private rented properties

Vouch: What agents and landlords need to know about the booming short-term let sector

Major industry survey reveals state of UK rental market - State of the Lettings Industry Report 2021

Rate of arrears stabilises as tenants and agents report optimism - State of the Lettings Industry Report 2021

Notice periods return to pre-pandemic levels in England with new Section 21 and 8 forms required

Christopher Watkin: 3 ways to win more instructions from landlords when stock is low

Goodlord teams up with Andrews to launch mydeposits integration for instant deposit registration

Sean Hooker: What can we expect from the Renters' Reform Bill White Paper?

Rents continue to rise across the country, while voids start to increase in August - Goodlord Rental Index

How to take the best business decisions to continuously improve your agency

6 ways to take your virtual viewings to the next level

UPDATED: Government extends remote right to rent checks until 5 April 2022

Reapit: Is the buy-to-let outlook improving for landlords?

The Lomond Group partners with Goodlord to protect its landlords and streamline its processes

Progress lets faster in four steps [+ download a free tenant moving guide]

Vouch: Is rent control around the corner for London - and the rest of England?

Student lets yield high rents as university term draws near - Goodlord analysis

Your guide to the Fire Safety Act 2021 (England and Wales)

The furlough scheme is nearly over and rent arrears are high - what now for your tenants?

UPDATED: Notice periods for rent arrears of less than four months reduced to two months

How to show your landlords that buy-to-let is still a good investment

The rental market sees ‘record breaking’ July as demand surges - Goodlord Rental Index

Sean Hooker: Joint Several Tenancy Agreements and deposit protection

What can letting agents learn from the stamp duty frenzy?

How to choose the right rental payment method to help your agency get paid on time

Letting a property in England, Scotland, and Wales: the key legislative differences your agency needs to know

Why your relationship with tenants could be the key to attracting more landlords

Reapit: 4 challenges and opportunities your landlords face, from rent arrears to buy to let

Vouch: The strengths and limitations of the new right to rent checking process

3 ways to make the most of the post-stamp duty holiday spike in lettings

Get to know your local job market to understand tenant and landlord trends, says this agency

Vouch and Goodlord integrate their technology to bring customers more flexibility and choice

Right to rent Q&A with David Smith of JMW Solicitors

Voids down and rents up across the country as lettings market soars - Goodlord Rental Index

How to match the right tenant with the right property - and save everyone's time

Sean Hooker: Letting agents and landlords will need to disclose more information to tenants on building safety

How to streamline your processes and equip your team for success with the right suppliers

Do estate and letting agencies still need a high street presence?

Reapit: What can letting agents do to manage rent arrears? [+ free payment plan templates]

How video creation can save time and add value in lettings

Vouch: How will new right to rent checks, furlough, and stock levels affect referencing for agents and landlords?

Goodlord and Legal & General partner to offer renters illness and injury insurance

4 questions to ask potential tenants as lettings demand heats up [+ free referencing checklist]

Right to rent: Government confirms new process for EU, EEA, and Swiss citizens after 30 June 2021

How communication can motivate your agency's staff and help you stay productive in lettings

Five steps to select the most suitable tenants before referencing [+ free referencing checklist]

Deadline approaching for agencies subject to anti-money laundering legislation

Vouch launches Home Move Assistant to create new revenue streams for agents

Voids tumble as ‘summer of lettings’ swings into gear - Goodlord Rental Index

How three agencies have adapted to trends in student lettings

Notice periods for less than four months' arrears reduced to two months from 1 August 2021

Remote working 2.0: Moving to a hybrid model in letting agencies

Technology in lettings is the only way to go, says this agency

Sean Hooker: How mediation can help resolve a pending eviction crisis

The Covid-19 legislation deadlines that letting agents need to know in England, Scotland, and Wales

How to stay safe with cyber security in lettings [+ open banking fact sheet]

Big lettings industry updates and a protracted claims process - Your insurance market snapshot [+ video]

5 steps to unlocking your agency's agile potential

Paymentshield and Goodlord sign a five year partnership

Bring extra value to property investors and see the instructions roll in, says this agency

6 ways to increase your lettings agency's profits

Section 21: Your guide to the proposed changes to evictions

Section 8: Your guide to the proposed changes

What’s going on with the build-to-rent sector?

Renters' Reform Bill: Government confirms intention to introduce lifetime deposits

How your agency can use data to instruct more landlords

How to make your letting agency's values a Unique Selling Point (USP)

Right to rent: Brexit deadline for changes to checks for citizens of the EU, Switzerland, Norway, Iceland, and Liechtenstein approaching

How can your agency help your landlords manage risk with tenant referencing? [+ free tenant referencing checklist]

Rents steady as incomes rise, but voids see a slow down in April - Goodlord Rental Index

What do you need to know when choosing Rent Protection Insurance? [+ free guide]

Recognition, referrals, repeat: A winning strategy for attracting new landlords

How one agency turned efficiencies into landlord instructions

Your guide to the Rental Mediation Service [blog + infosheet]

DAS UK Q&A: What do letting agents and landlords need to know about anti-social behaviour?

How to grow your agency's revenue with HMOs - advice from an expert [blog + podcast]

6 tips for targeting Generation Z renters

Stable affordability but uncertainty to come - Your insurance market snapshot [video + blog]

Get property management right and watch your business prosper, says Martyn Gerrard

How to future proof your agency's office space

3 ways to upsell landlords from let-only to your fully managed service

4 lettings insights from a referencing perspective

5 steps to successfully navigate rent arrears

Sean Hooker on the Regulation of Property Agents: enforcement, costs, and timelines

Rents rise alongside incomes during March - Goodlord Rental Index

Why you should actively seek out reviews and referrals from your landlords

A guide for letting agents on returning remote staff members to work

Letting agents must comply with client money protection legislation by 1 April 2021

Student rent revenues drop by 30% year on year

12 months of COVID-19: The impact on the lettings market in numbers

Is it time to reform Stamp Duty?

How to leverage customer loyalty to win more business for your agency

Why agencies who don't offer tenants' insurance could be missing out on a valuable opportunity

How digital-first referencing helps ensure GDPR compliance

3 takeaways for letting agents and landlords from Budget 2021

Rents hold steady and falling voids give cause for optimism in February - Goodlord Rental Index

Q&A: What the Debt Respite (Breathing Space) Scheme could mean for letting agents

What negative interest rates could mean for your landlords

How to build an agency brand that resonates with your target market

4 ways to help your landlords find the best tenants in the current lettings market

ARLA Propertymark's Robert Bolwell answers letting agents' Covid-19 legislation questions

How to start preparing your staff for the regulation of property agents

How one agency drives its strategy with an ethical vision

Your guide to what the Debt Respite Scheme (Breathing Space) means to landlords and agents [downloadable guide + webinar]

Voids up but rents hold steady during January - Goodlord Rental Index

How you can help your landlords navigate new and changing legislation

How Covid-19 has accelerated the digital evolution of referencing

Christopher Watkin shares his tips for letting agents on winning more landlords

How helping your landlords manage risk can help your agency grow its reputation and business

3 ways to go green in the lettings industry

Rent arrears of greater than six months exempt from evictions ban - including rent accrued since March 2020

3 tips to help make your new lettings agency a success

Lettings industry representatives give their predictions for 2021

Lettings market remarkably resilient throughout December - Goodlord Rental Index

Update: Your guide to what the Tier 4 and third lockdown restrictions mean for letting agents and house moves

Post-holiday lettings update: Tenant safety as priority

Your guide to the lettings legislation dates for agents and landlords in 2021

2020: A year of lettings disruption and resilience

Lifetime deposits: Shaking up the system

Goodlord & DAS UK Group win "Claims Partner of the Year" at Insurance Times Awards

How the lettings landscape has changed and why insurance will be important to your proposition in 2021

Taking advantage of the Martin & Co network as an independent agency branch

Lockdown, lettings, and looking ahead to 2021: Q&A with Andrews and LiFE Residential

Rents drop in November as lockdown slows UK lettings market - Goodlord Rental Index

Why referencing is more important than ever before

How letting agents can educate and inform to earn their landlords’ trust

Tougher rules for businesses not following COVID-secure guidance when English lockdown ends

The Brexit effect on bank accounts and what this means for non-UK resident landlords

Why insurance will be pivotal to letting agents' landlord proposition in 2021

4 ways to bring value to your agency through reinvestment

Right to rent checks: a digital future

Landlord Action's Legal Director answers letting agents' questions on the new possession process

Analysis of Tier 3 impact on Leicester lettings foreshadows lockdown slump

Meet the property management expert who is working hard to educate landlords on their responsibilities

Improving Electrical Safety Standards in the private rented sector

New lettings legislation still passing during the pandemic, says Landlord Action’s Legal Director

UPDATED: Furlough scheme extended until the end of April 2021

Letting agencies can operate, viewings and house moves can take place during lockdown

How to keep your staff engaged and productive during lockdown and beyond

See how you could slash your admin time with Goodlord

Create a tenancy agreement in 90 seconds
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