Agency case studies

Learn from Goodlord's success stories

Goodlord customers all around the UK are using our platform to save time and money, remain compliant, and generate additional revenue. But you don’t have to take our word for it - here’s what our customers have to say.

Goodlord customer case studies

Case Study: County Lettings

County Lettings is the longest established sole letting agents in the Hertfordshire area, with over 30 years' experience. Having previously taken a paper-based approach to lettings, it's now evolving its processes to offer its customers a digital solution.

Case Study: Christopher Shaw

Christopher Shaw is a digital-first estate agency offering a range of property services across Bournemouth and Poole. It joined Goodlord in 2017 to continue developing its digital approach - and to offer a "safety-net" for compliance.

Case Study: Set To Let

Set To Let is an agency offering lettings and property management expertise primarily in the residential sector. Based in Leicester, with a landlord’s understanding of the industry, it joined Goodlord in 2019 to help "shoulder the burden of compliance."

Case Study: Redbrik Sheffield

Redbrik, an estate agency based in Sheffield and Chesterfield, joined Goodlord to help with efficiency - and discovered the extra benefit of offering Goodlord Switch and Rent Protection and Legal Expenses Insurance to its clients.

Case Study: LiFE Residential

LiFE Residential, a London-based estate agency, uses Goodlord Referencing to give their landlords confidence in the service it can provide.

Case Study: Manlets

Improving customer service and offering an easily accessible pre-tenancy process to their international tenants are just two reasons that Manlets, a letting agency in the Manchester area, joined Goodlord in 2017.

Case Study: Redmayne Arnold & Harris

Cambridge-based estate agents, Redmayne Arnold & Harris, use Goodlord to simplify the pre-tenancy process, creating a better experience with remote-access for their tenants.

Case Study: Sure Property Group

Sure Property Group joined Goodlord to save time, using extra products like Goodlord Switch and Rent Protection and Legal Expenses Insurance to help them towards with this goal - as well as improving the experience of their customers.

Case Study: Ezytrac Property Group

Ezytrac Property Group makes full use of Goodlord's various services - and happily recommends them thanks to the "quality of the team" who aim to "provide the best products".

Case Study: Charles David Casson

Charles David Casson, an independent Chelmsford letting and estate agents, uses the Goodlord platform to standardise the tenant experience - and alleviate pressures on its staff with the online process.

Case Study: Canary Properties

The London-based Canary Properties joined Goodlord in 2017 to help them work faster and add value to their landlords with Rent Protection Insurance.

Case Study: E Property Agent

E Property Agent, a national property company, joined Goodlord in 2017 and earns extra revenue through the extra services it offers its customers through the Goodlord platform, as well as benefitting from a fully streamlined process.

Case Study: Settio

Lettings agency Settio was set up in 2018 to cater to overseas investors, and now feels that a tech platform like Goodlord is essential to minimise risk.

Case Study: Ferndown Estates

The Birmingham and North Solihull-based Ferndown Estates joined Goodlord in 2017 to improve the lettings experience for both their landlords and their tenants.

Case Study: HomeLets Bath

The family-owned lettings agency, HomeLets Bath, joined Goodlord in 2017 to deliver a better service to both landlords and tenants.

Case Study: Omnia Property Group

Sheffield-based Omnia Property Group works across all areas of the property market, and joined Goodlord to make sure it could stay compliant in the face of changing legislation.

Case Study: Harvey & Ryall

Harvey and Ryall joined Goodlord in 2017 to ensure a balanced work and home life for its employees, and a smooth running business.

Case Study: Normie & Co

Normie & Co has used Goodlord’s core platform since 2016, and has since chosen to boost their income by offering tenants extra products.

Case Study: Cooper Green Pooks

Cooper Green Pooks aimed to cut down on “printing reams of paper” and to speed up the letting process. They joined Goodlord in 2019.

Case Study: Homes Partnership

Joining Goodlord in 2019 helped estate agency Homes Partnership to remove the “shackles” of paperwork so it could refocus on growing and making time to talk to its customers.

Case Study: Kallars

Meeting the changing expectations of millennials was just one reason among many that Kallars Property Agents chose to join Goodlord.

Case Study: Hotspur Residential

Hotspur Residential, operating in the Northumberland area, wanted to simplify the tenants’ letting process, and maintain a good level of service with its landlords - so it joined Goodlord in 2017.

Case Study: Sowerbys

Sowerbys joined Goodlord in 2019, looking for a solution that would improve their tenants’ experience with an "easy and transparent" tenancy flow.

Case Study: Anthony Lettings

Anthony Lettings joined Goodlord in 2017 and offers both Goodlord's Deposit Replacement Insurance and Rent Protection and Legal Expenses Insurance to its customers.

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